Hi David,

I'm fixated on this line in the log:

2014-04-02 
11:07:09|22252|91:91|reload|VMware.pm:get_active_vmx_file_path(1026)|ignoring
vcl-n-001_27-v8.vmx because MAC addresses do not match the ones being used
by vcl-n-004

The fact you can reload a VM means that VCL is talking to VMWare, but if
the MAC address isn't what VCL expects it might be assuming that's not the
VM it's looking for when it's searching for / confirming it found the
correct VM to shut down.  If VCL cannot shut down the VM, it probably
wouldn't be able to delete the .vmx file because it would still be in use
by the hypervisor.

Regards,
Mike


On Thu, Apr 3, 2014 at 10:36 AM, David DeMizio <[email protected]> wrote:

> Hello,
>
> any other ideas on what might be causing this. I can post more logs if
> needed. Thank You
>
>
>
>
>
> On Wed, Apr 2, 2014 at 1:28 PM, David DeMizio <[email protected]> wrote:
>
>>  I took the following steps:
>>
>> 1) I powered off the vm manually( so VCL must not be able to power off
>> the vm)
>> 2) I reloaded the machine and it was successful, VCL was now able to
>> delete the file because vm was powered off
>>
>> however, it left the old vm in the inventory so I had to manually remove
>> from inventory using the vsphere client.
>>
>>
>>
>>
>>
>> On Wed, Apr 2, 2014 at 12:47 PM, Dmitri Chebotarov <[email protected]>wrote:
>>
>>> Hi David
>>>
>>> Is the problem with VCL not able to shutdown running VM? Or it cannot
>>> delete file/folder?
>>>
>>> If VM is off, can you try to delete file/folder manually from vSphere
>>> client?
>>>
>>> --
>>> Thank you,
>>>
>>> Dmitri Chebotarov
>>> VCL Sys Eng, Engineering & Architectural Support, TSD - Ent Servers &
>>> Messaging
>>> 223 Aquia Building, Ffx, MSN: 1B5
>>> Phone: (703) 993-6175 | Fax: (703) 993-3404
>>>
>>>
>>> On Apr 2, 2014, at 11:54 , David DeMizio <[email protected]> wrote:
>>>
>>> > They all appear to be mounted and I can browse the datastore from
>>> vcenter. path looks good..
>>> >
>>> >
>>> > David DeMizio
>>> > Academic Systems Coordinator
>>> > Office of Information Technology
>>> > New College of Florida
>>> > Phone: 941-487-4222 | Fax: 941-487-4356
>>> > www.ncf.edu
>>> >
>>> >
>>> > On Wed, Apr 2, 2014 at 11:43 AM, António Aragão <[email protected]>
>>> wrote:
>>> > Inspect that all your repositories are well mounted. See if the paths
>>> are ok.
>>> >
>>> > 2014-04-02 16:39 GMT+01:00 David DeMizio <[email protected]>:
>>> > > I have added some more logs. basically it can't delete the vm files.
>>> > >
>>> > > 2014-04-02
>>> 11:20:34|23809|94:94|reload|VMware.pm:is_vm_registered(4427)|VM
>>> > > is not registered:
>>> > > '/vmfs/volumes/vcl_workspace/vcl-n-001_27-v8/vcl-n-001_27-v8.vmx'
>>> > > 2014-04-02
>>> > > 11:20:34|23809|94:94|reload|VMware.pm:get_vmx_info(5313)|attempting
>>> to
>>> > > retrieve info from vmx file:
>>> > > /vmfs/volumes/vcl_workspace/vcl-n-001_27-v8/vcl-n-001_27-v8.vmx
>>> > > 2014-04-02
>>> > >
>>> 11:20:34|23809|94:94|reload|Module.pm:code_loop_timeout(887)|attempting to
>>> > > copy file from VM host to management node:
>>>  nc-vcenter:'[vcl_workspace]
>>> > > vcl-n-001_27-v8/vcl-n-001_27-v8.vmx' -->
>>> > > '/tmp/C387xsQmYu/vcl-n-001_27-v8.vmx', maximum of 50 seconds
>>> > > 2014-04-02
>>> 11:20:34|23809|94:94|reload|vSphere_SDK.pm:__ANON__(1812)|copied
>>> > > file from VM host to management node:
>>> > > nc-vcenter.network.ncf.edu:'[vcl_workspace]
>>> > > vcl-n-001_27-v8/vcl-n-001_27-v8.vmx' -->
>>> > > '/tmp/C387xsQmYu/vcl-n-001_27-v8.vmx'
>>> > > 2014-04-02
>>> > >
>>> 11:20:34|23809|94:94|reload|Module.pm:code_loop_timeout(900)|attempting to
>>> > > copy file from VM host to management node:
>>>  nc-vcenter:'[vcl_workspace]
>>> > > vcl-n-001_27-v8/vcl-n-001_27-v8.vmx' -->
>>> > > '/tmp/C387xsQmYu/vcl-n-001_27-v8.vmx', code returned true
>>> > > 2014-04-02
>>> > >
>>> 11:20:34|23809|94:94|reload|vSphere_SDK.pm:get_file_contents(1874)|retrieved
>>> > > 99 lines from file: '/tmp/C387xsQmYu/vcl-n-001_27-v8.vmx'
>>> > > 2014-04-02
>>> 11:20:34|23809|94:94|reload|VMware.pm:get_vmx_info(5399)|vmdk
>>> > > path appears to be relative:
>>> vmwarewin7-SocialScience27-v8-000001.vmdk,
>>> > > prepending the vmx directory:
>>> > >
>>> /vmfs/volumes/vcl_workspace/vcl-n-001_27-v8/vmwarewin7-SocialScience27-v8-000001.vmdk
>>> > > 2014-04-02
>>> 11:20:34|23809|94:94|reload|VMware.pm:delete_vm(5580)|attempting
>>> > > to delete vmx directory: /vmfs/volumes/vcl_workspace/vcl-n-001_27-v8
>>> > > 2014-04-02
>>> > >
>>> 11:20:34|23809|94:94|reload|vSphere_SDK.pm:delete_file(1596)|attempting to
>>> > > delete file: [vcl_workspace] vcl-n-001_27-v8
>>> > > 2014-04-02 11:20:35|23413|vcld:main(167)|lastcheckin time updated for
>>> > > management node 1: 2014-04-02 11:20:35
>>> > > 2014-04-02 11:20:40|23413|vcld:main(167)|lastcheckin time updated for
>>> > > management node 1: 2014-04-02 11:20:40
>>> > > 2014-04-02 11:20:45|23413|vcld:main(167)|lastcheckin time updated for
>>> > > management node 1: 2014-04-02 11:20:45
>>> > > 2014-04-02 11:20:50|23413|vcld:main(167)|lastcheckin time updated for
>>> > > management node 1: 2014-04-02 11:20:50
>>> > > 2014-04-02 11:20:55|23413|vcld:main(167)|lastcheckin time updated for
>>> > > management node 1: 2014-04-02 11:20:55
>>> > > 2014-04-02 11:21:00|23413|vcld:main(167)|lastcheckin time updated for
>>> > > management node 1: 2014-04-02 11:21:00
>>> > > 2014-04-02 11:21:05|23413|vcld:main(167)|lastcheckin time updated for
>>> > > management node 1: 2014-04-02 11:21:05
>>> > >
>>> > > |23809|94:94|reload| ---- WARNING ----
>>> > > |23809|94:94|reload| 2014-04-02
>>> > > 11:21:07|23809|94:94|reload|vSphere_SDK.pm:delete_file(1604)|failed
>>> to
>>> > > delete file: [vcl_workspace] vcl-n-001_27-v8, error:
>>> > > |23809|94:94|reload| SOAP Fault:
>>> > > |23809|94:94|reload| -----------
>>> > > |23809|94:94|reload| Fault string: Cannot delete file [vcl_workspace]
>>> > > vcl-n-001_27-v8
>>> > > |23809|94:94|reload| Fault detail: CannotDeleteFile
>>> > > |23809|94:94|reload| ( 0) vSphere_SDK.pm, delete_file (line: 1604)
>>> > > |23809|94:94|reload| (-1) VMware.pm, delete_vm (line: 5583)
>>> > > |23809|94:94|reload| (-2) VMware.pm, remove_existing_vms (line: 1612)
>>> > > |23809|94:94|reload| (-3) VMware.pm, load (line: 469)
>>> > > |23809|94:94|reload| (-4) new.pm, reload_image (line: 671)
>>> > > |23809|94:94|reload| (-5) new.pm, process (line: 291)
>>> > >
>>> > >
>>> > >
>>> > >
>>> > >
>>> > >
>>> > > On Wed, Apr 2, 2014 at 11:29 AM, David DeMizio <[email protected]>
>>> wrote:
>>> > >>
>>> > >> I have not been using VCL for about a week or so and all of a
>>> sudden I
>>> > >> can't reload images. Below is part of the log. Any ideas?
>>> > >>
>>> > >> VM is still running after attempting to delete all existing
>>> matching VMs:
>>> > >> vcl-n-004 (10.10.12.44), unable to determine vmx file path
>>> > >>
>>> ------------------------------------------------------------------------
>>> > >> time: 2014-04-02 11:07:13
>>> > >> caller: VMware.pm:remove_existing_vms(1629)
>>> > >> ( 0) VMware.pm, remove_existing_vms (line: 1629)
>>> > >> (-1) VMware.pm, load (line: 469)
>>> > >> (-2) new.pm, reload_image (line: 671)
>>> > >> (-3) new.pm, process (line: 291)
>>> > >> (-4) vcld, make_new_child (line: 571)
>>> > >> (-5) vcld, main (line: 350)
>>> > >>
>>> ------------------------------------------------------------------------
>>> > >>
>>> > >> reservation PID: 22252
>>> > >> parent vcld PID: 23413
>>> > >>
>>> > >> request ID: 91
>>> > >> reservation ID: 91
>>> > >> request state/laststate: reload/inuse
>>> > >> request start time: 2014-04-02 10:58:50
>>> > >> request end time: 2014-04-02 11:28:50
>>> > >> for imaging: no
>>> > >> log ID: none
>>> > >>
>>> > >> computer: vcl-n-004
>>> > >> computer id: 7
>>> > >> computer type: virtualmachine
>>> > >> computer eth0 MAC address: 00:50:56:00:A0:04
>>> > >> computer eth1 MAC address: <undefined>
>>> > >> computer private IP address: 10.10.12.44
>>> > >> computer public IP address: 10.10.11.52
>>> > >> computer in block allocation: no
>>> > >> provisioning module: VCL::Module::Provisioning::VMware::VMware
>>> > >>
>>> > >>
>>> > >> vm host ID: 2
>>> > >> vm host computer ID: 9
>>> > >> vm profile: VMware vCenter
>>> > >> vm profile VM path: /vmfs/volumes/vcl_workspace
>>> > >> vm profile repository path: <undefined>
>>> > >> vm profile datastore path: /vmfs/volumes/vcl_master
>>> > >> vm profile disk type: shared
>>> > >>
>>> > >> image: vmwarewin7-SocialScience27-v8
>>> > >> image display name: SSRL
>>> > >> image ID: 27
>>> > >> image revision ID: 45
>>> > >> image size: 43138 MB
>>> > >> use Sysprep: no
>>> > >> root access: yes
>>> > >> image owner ID: 1
>>> > >> image owner affiliation: Local
>>> > >> image revision date created: 2014-03-06 10:00:57
>>> > >> image revision production: yes
>>> > >> OS module: VCL::Module::OS::Windows::Version_6::7
>>> > >> image revision comments: Added Labs Shortcut to Desktop
>>> > >>
>>> > >> user: vclreload
>>> > >> user name: vcl reload
>>> > >> user ID: 2
>>> > >> user affiliation: Local
>>> > >>
>>> ------------------------------------------------------------------------
>>> > >> RECENT LOG ENTRIES FOR THIS PROCESS:
>>> > >> 2014-04-02
>>> > >>
>>> 11:07:09|22252|91:91|reload|VMware.pm:get_active_vmx_file_path(1026)|ignoring
>>> > >> vcl-n-001_27-v8.vmx because MAC addresses do not match the ones
>>> being used
>>> > >> by vcl-n-004
>>> > >> 2014-04-02
>>> > >> 11:07:09|22252|91:91|reload|VMware.pm:get_vmx_info(5313)|attempting
>>> to
>>> > >> retrieve info from vmx file:
>>> > >> /vmfs/volumes/vcl_workspace/vcl-n-002_27-v8/vcl-n-002_27-v8.vmx
>>> > >> 2014-04-02
>>> > >>
>>> 11:07:09|22252|91:91|reload|Module.pm:code_loop_timeout(887)|attempting to
>>> > >> copy file from VM host to management node:
>>> > >> nc-vcenter.network.ncf.edu:'[vcl_workspace]
>>> > >> vcl-n-002_27-v8/vcl-n-002_27-v8.vmx'
>>> > >>
>>> > >>
>>> > >
>>> >
>>> >
>>> >
>>> > --
>>> > http://www.di.uminho.pt/~apa/email/cartao_virtual_email_aaragao.png
>>> >
>>>
>>>
>>
>

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