Hello Tomaž and Thomas,

we also just upgraded to SOGo 5.5.1 and today experienced the same error.

Our setup:

* OS debian10

* installed with apt

* libexpat1 (2.2.6-2+deb10u3)

After a couple hours of searching we figured out, that there was an
update to the libexpat1 library (see
https://tracker.debian.org/news/1305688/accepted-expat-226-2deb10u3-source-into-oldstable-embargoed-oldstable/).

Since libwbxml depends on expat1 this error occurs.

After we downgraded libexpat1 from 2.2.6-2+deb10u3 to 2.2.6-2+deb10u1
the error was gone.

I hope this helps you.

Kind regards

Philipp

Am 23.02.22 um 18:54 schrieb "Thomas Fuehrer" (t...@aon.at):
> Hi Tomaž,
> please provide more infos about your environment.
>
> OS/install procedure/installed packages (e.g.
> sog/sope/sogo-activesysnc/libwbxml/...)
>
> Regards
> Thomas
>
> -----Ursprüngliche Nachricht-----
> Von: users-requ...@sogo.nu <users-requ...@sogo.nu> Im Auftrag von NOVAK
> TOMAR
> Gesendet: Mittwoch, 23. Februar 2022 08:54
> An: users@sogo.nu
> Betreff: [SOGo] ActiveSync from Android not working, SOGO 5.5.1
>
> Hi!
>
> I can not sync mail to my Android device or Outlook.
> I keep seeing errors in sogo.log:
>
> Feb 23 08:32:04 sogod [3497]: <0x0x5566de7c7d10[SOGoActiveSyncDispatcher]>
> EAS - request for device androidc1012178084: <?xml version="1.0"?>
> <!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN"
> "http://www.microsoft.com/";>
> <FolderSync xmlns="FolderHierarchy:">
>  <SyncKey>0</SyncKey>
> </FolderSync>
>
> Feb 23 08:32:04 sogod [3497]: [ERROR] <0x0x5566deeadc40[NSDataMalloc]>
> xml2wbxmlFromContent: failed: Parsing of XML Document Failed
>
> Feb 23 08:32:04 sogod [3497]: [ERROR] <0x0x5566deeadc40[NSDataMalloc]>
> Original data written to: /tmp/mail_da9_27c619a8_2f.data
> Feb 23 08:32:04 sogod [3497]: |SOGo| request took 0.236170 seconds to
> execute
>
> If i do xmllint --format /tmp/mail_da9_27c619a8_2f.data it parses file
> correctly and no errors are given.
>
> What can i do to fix this or figure out what is wrong ?
>
> * email account i try to sync has 0 emails in its account, since i emptied
> account, because i thought problem was with some mail.
> * also no account works, tried to create 5 accounts, on every account i get
> same sync errors and not even initial sync completes
>
> With regards,
>
> Tomaž
>
>
>
-- 
___________________________________________

Philipp Kühne | IT Administrator

<https://indurad.com/>
indurad GmbH| the industrial radar company

Belvedereallee 5 | 52070 Aachen | Germany
phone: +49 241 538070-103 | front desk: +49 241 538070-0
email: philipp.kue...@indurad.com | web: www.indurad.com
<https://indurad.com/>

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