Well in that case you will need the debugger gdb. I explained it in my previous message.
Quentin -----Original Message----- From: users-requ...@sogo.nu <users-requ...@sogo.nu> On Behalf Of Raoul Holzlöhner Sent: samedi 6 janvier 2024 06:14 To: qhivert (qhiv...@alinto.eu) <users@sogo.nu> Subject: Re: [SOGo] NAME:NSGenericException REASON:Parse failed Hey, I raised the debug-level (ty i didn'd recognized that options) but log is still like that: "Jan 06 05:18:11 sogod [24288]: 10.10.10.2 "POST /SOGo/so/me/Mail/0/folderINBOX/changes HTTP/1.1" 200 29/126 0.286 - - 0 - 15 2024-01-06 05:18:11.991 sogod[24286:24286] EXCEPTION: <NSException: 0x55aa068ef2b0> NAME:NSGenericException REASON:Parse failed - as property list {Parse failed at line 1 (char 65536) - reached end of string while parsing quoted string}, and as strings file {Parse failed at line 1 (char 1) - unexpected character (wanted '=' or ';')} INFO:(null) Jan 06 05:18:11 sogod [24286]: |SOGo| request took 0.835148 seconds to execute" WTF is wrong with this guys mailbox? Is it a malformed mail in his inbox? Should i recreate it with another username (would be a pain in the ass cause it contains thousands of mails..)? Raoul Am 05.01.2024 um 18:03 schrieb qhivert (qhiv...@alinto.eu): > Hello, > You can add this to your sogo.conf to add a lot of logs > SoDebugRequestClassification = YES; > SOGoDebugRequests = YES; > ImapDebugEnabled = YES; > LDAPDebugEnabled = YES; > PGDebugEnabled = YES; > SMTPDebugEnabled = YES; > MySQL4DebugEnabled = YES; > SOGoUIxDebugEnabled = YES; > > The best would be to use th debugger gdb and follow the instructions > here to get the full trace of what's happening before the exception -> > https://www.sogo.nu/support/faq/how-do-i-debug-sogo.html > > Quentin > > -----Original Message----- > From: users-requ...@sogo.nu <users-requ...@sogo.nu> On Behalf Of Raoul > Holzlöhner > Sent: vendredi 5 janvier 2024 17:54 > To: qhivert (qhiv...@alinto.eu) <users@sogo.nu> > Subject: Re: [SOGo] NAME:NSGenericException REASON:Parse failed > > Hello Quentin, > > thank you - I checked those DB-entries: they are valid json and look good. I > even deleted (and later reconstructed) the rows of those 2 users but nothing > changed. > And the Error Message is: "Parse failed at line 1 (char 65536)". What is that > beeing parsed having 65536 chars? I even deleted all calendars of those 2 > Users using the sogo-tool but that doesn't help too. > > Thats quite frustrating because the other 120 Users on the same Server (with > similar clients) got no problems. > > Should I dig deeper in the Database and can I raise the log-level of sogo? > > Raoul > > Am 03.01.2024 um 16:12 schrieb qhivert (qhiv...@alinto.eu): >> Hello, >> So, with only two users you get an error when logging? Maybe there's >> something wrong in the database for them. Check the table defined by >> SOGoProfileURL in your sogo.conf (typically sogo_user_profile). The value >> for c_defaults et c_settings should be json string. You could try to remove >> their rows, it will be made again clean at the next connection. >> >> Quentin >> >> -----Original Message----- >> From: users-requ...@sogo.nu <users-requ...@sogo.nu> On Behalf Of >> Raoul Holzlöhner >> Sent: mercredi 3 janvier 2024 08:21 >> To: users@sogo.nu >> Subject: [SOGo] NAME:NSGenericException REASON:Parse failed >> >> Hello, >> >> I've got a strange parse error exception that happens if I try to >> login to the SOGo-GUI or if the User is invited to an event. It only >> occurs on >> 2 of 120 accounts. >> My setup is SOGo/Cyrus/postfix and sogo.log when I try to login with those 2 >> "damaged" accounts is like this: >> === >> Jan 03 08:01:32 sogod [7815]: SOGoRootPage successful login from >> '10.10.10.2' for user 'me' - expire = -1 grace = -1 Jan 03 08:01:32 sogod >> [7815]: 10.10.10.2 "POST /SOGo/connect HTTP/1.1" >> 200 45/74 0.178 - - 0 - 14 >> Jan 03 08:01:33 sogod [7815]: 10.10.10.2 "GET >> /SOGo/so/me/Calendar/view HTTP/1.1" 200 22816/0 0.060 84157 72% 0 - >> 14 Jan 03 08:01:36 sogod [7815]: 10.10.10.2 "GET >> /SOGo/so/me/Calendar/alarmslist?browserTime=1704265293 HTTP/1.1" 200 >> 60/0 0.009 - - 0 - 14 >> Jan 03 08:01:36 sogod [7811]: 10.10.10.2 "POST >> /SOGo/so/me/Mail/0/folderINBOX/changes HTTP/1.1" 200 29/126 0.314 - - >> 0 >> - 13 >> 2024-01-03 08:01:36.686 sogod[7826:7826] EXCEPTION: <NSException: >> 0x56181f5beef0> NAME:NSGenericException REASON:Parse failed - as >> property list {Parse failed at line 1 (char 65536) - reached end of >> string while parsing quoted string}, and as strings file {Parse >> failed at line 1 (char 1) - unexpected character (wanted '=' or ';')} >> INFO:(null) >> Jan 03 08:01:36 sogod [7826]: 10.10.10.2 "GET >> /SOGo/so/me/Calendar/eventsblocks?ed=20240103&sd=20240103&view=dayvie >> w >> HTTP/1.1" 501 0/0 0.528 - - 1M - 13 >> === >> Can anybody tell me what exactly is parsed there and where I can find and >> fix it? >> >