Hey, in fact your primary storage is inaccesible,
You can start by verifiying the status of the cluster and his hosts. Are you able to manage the VMs under the cluster ? Regards. 2014-12-28 2:22 GMT+01:00 changhua <l...@jinghesoft.com>: > > Hi, everyone, today I test the snapshot function in my new CS4.0.2 > platform, but I get a error, failed to create snapshot. who can help > me? many thanks! the detailed log info:catalina.out:WARN > [storage.snapshot.SnapshotManagerImpl] (Job-Executor-6:job-89) Storage > unavailable > com.cloud.exception.StorageUnavailableException: Resource > [StoragePool:209] is unreachable: Unable to send command to the pool 209 > due to there is no enabled hosts up in this cluster > at > com.cloud.storage.StorageManagerImpl.sendToPool(StorageManagerImpl.java:2206) > at > com.cloud.storage.StorageManagerImpl.sendToPool(StorageManagerImpl.java:2231) > at > com.cloud.storage.snapshot.SnapshotManagerImpl.sendToPool(SnapshotManagerImpl.java:212) > at > com.cloud.storage.snapshot.SnapshotManagerImpl.backupSnapshotToSecondaryStorage(SnapshotManagerImpl.java:596) > at com.cloud.utils.db.DatabaseCallback.intercept(DatabaseCallback.java:34) > at > com.cloud.storage.snapshot.SnapshotManagerImpl.createSnapshot(SnapshotManagerImpl.java:405) > at > com.cloud.utils.component.ComponentLocator$InterceptorDispatcher.intercept(ComponentLocator.java:1231) > at > com.cloud.storage.snapshot.SnapshotManagerImpl.createSnapshot(SnapshotManagerImpl.java:127) > at > com.cloud.api.commands.CreateSnapshotCmd.execute(CreateSnapshotCmd.java:155) > at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:138) > at com.cloud.async.AsyncJobManagerImpl$1.run(AsyncJobManagerImpl.java:432) > at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) > at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334) > at java.util.concurrent.FutureTask.run(FutureTask.java:166) > at > java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146) > at > java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) > at java.lang.Thread.run(Thread.java:701) > WARN [storage.snapshot.SnapshotManagerImpl] (Job-Executor-6:job-89) Failed > to back up snapshot on secondary storage, deleting the record from the DB > ERROR [cloud.api.ApiDispatcher] (Job-Executor-6:job-89) Exception while > executing CreateSnapshotCmd: > com.cloud.utils.exception.CloudRuntimeException: Created snapshot: > com.cloud.storage.SnapshotVO$$EnhancerByCGLIB$$c8513f0f@1e41c945 on > primary but failed to backup on secondary > at > com.cloud.storage.snapshot.SnapshotManagerImpl.createSnapshot(SnapshotManagerImpl.java:417) > at > com.cloud.utils.component.ComponentLocator$InterceptorDispatcher.intercept(ComponentLocator.java:1231) > at > com.cloud.storage.snapshot.SnapshotManagerImpl.createSnapshot(SnapshotManagerImpl.java:127) > at > com.cloud.api.commands.CreateSnapshotCmd.execute(CreateSnapshotCmd.java:155) > at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:138) > at com.cloud.async.AsyncJobManagerImpl$1.run(AsyncJobManagerImpl.java:432) > at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) > at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334) > at java.util.concurrent.FutureTask.run(FutureTask.java:166) > at > java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146) > at > java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) > at java.lang.Thread.run(Thread.java:701)management.log:2014-12-28 > 09:19:50,628 DEBUG [storage.snapshot.SnapshotManagerImpl] > (Job-Executor-8:job-91) Retrying... > 2014-12-28 09:19:50,631 DEBUG [agent.transport.Request] > (Job-Executor-8:job-91) Seq 1-100467817: Sending { Cmd , MgmtId: > 119377526372660, via: 1, Ver: v1, Flags: 100011, > [{"BackupSnapshotCommand":{"isVolumeInactive":true,"vmName":"i-2-105-VM","snapshotId":17,"pool":{"id":209,"uuid":"5de7dc13-610c-3a53-9820-d278ed08703d","host":"172.16.10.11","path":"/export/primary","port":2049,"type":"NetworkFilesystem"},"primaryStoragePoolNameLabel":"5de7dc13-610c-3a53-9820-d278ed08703d","snapshotUuid":"/mnt/5de7dc13-610c-3a53-9820-d278ed08703d/fa2f1eb9-54b3-46f9-9da5-19207b82db68/snaptest_ROOT-105_20141228011750","snapshotName":"snaptest_ROOT-105_20141228011750","secondaryStorageUrl":"nfs:// > 172.16.10.11/export/secondary","dcId":1,"accountId":2,"volumeId":105,"volumePath":"fa2f1eb9-54b3-46f9-9da5-19207b82db68","wait":21600}}] > } > 2014-12-28 09:19:50,803 DEBUG [agent.transport.Request] > (AgentManager-Handler-7:null) Seq 1-100467817: Processing: { Ans: , MgmtId: > 119377526372660, via: 1, Ver: v1, Flags: 10, > [{"BackupSnapshotAnswer":{"full":true,"result":false,"details":"Failed to > backup snaptest_ROOT-105_20141228011750 for disk > /mnt/5de7dc13-610c-3a53-9820-d278ed08703d/fa2f1eb9-54b3-46f9-9da5-19207b82db68 > to /mnt/3a77a8eb-ad40-3492-81ac-63df658eb951/snapshots/1/2/105","wait":0}}] > } > 2014-12-28 09:19:50,803 DEBUG [agent.transport.Request] > (Job-Executor-8:job-91) Seq 1-100467817: Received: { Ans: , MgmtId: > 119377526372660, via: 1, Ver: v1, Flags: 10, { BackupSnapshotAnswer } } > 2014-12-28 09:19:50,803 DEBUG [storage.snapshot.SnapshotManagerImpl] > (Job-Executor-8:job-91) The result for > com.cloud.agent.api.BackupSnapshotCommand is Failed to backup > snaptest_ROOT-105_20141228011750 for disk > /mnt/5de7dc13-610c-3a53-9820-d278ed08703d/fa2f1eb9-54b3-46f9-9da5-19207b82db68 > to /mnt/3a77a8eb-ad40-3492-81ac-63df658eb951/snapshots/1/2/105 through 1