Updating the logger to include the SERVICELOG will provide the stack trace from 
the broker and the source of the error will help track this down.

org.apache.activemq.TransportConnection.Service = DEBUG

-Matt Pavlovich

> On Aug 11, 2025, at 7:47 AM, KASSA Máté <[email protected]> wrote:
> 
> Dear Support,
>  
> I'm reaching out regarding an issue with an ActiveMQ instance where certain 
> events are reported as published but are never consumed - indicating they 
> were never actually received. Each time this occurs, we observe the only 
> following warning in the AMQ log:
> 2024-04-01 10:25:18,236 | WARN | Async error occurred | 
> org.apache.activemq.broker.TransportConnection.Service | ActiveMQ Transport: 
> tcp:///11.11.111.11:58808@61515
>  
> Notably, the event dispatcher does not raise any errors when this happens, 
> which suggests the issue may be internal to ActiveMQ.
> In a previous response, I was informed that:
> - This error is caused by any process that fails on the broker side and is 
> handled by the serviceException method. The resulting behavior is that the 
> exception is sent to the client.
> - You can try disabling sendAsync and rely on client acknowledgments instead, 
> if you're currently using sendAsync on the producer.
>  
> Could you please help clarify what might be causing this issue and suggest 
> any further steps (guide) to resolve it?
>  
> Thank you in advance.
>  
> Best regards,
> Máté
>  <http://www.scientificgames.com/>     Máté KASSA
>  Junior DevOps Engineer
>  Scientific Games
>  M: +36 30 094 1393
> 
>  HAVE FUN. DO GOOD. PLAY HEALTHY.
> 
>  Scientific Games Kft., 1011 Budapest, Fő utca 14-18, Hungary
>  May be privileged. May be confidential. Please delete if not the addressee.

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