On Wednesday 11 Sep 2002 3:39 am, Ben Bucksch wrote:

> You can raise any questions that are relevant to Beonex, which
> includes questions relevant to the (large) Mozilla part of Beonex
> Communicator. Certain people on this list could maybe then pass them
> up to the right place at mozilla.org, if appropriate.
>
>
> You never have a right to get an answer from or even reach a
> developer, though (in fact, you have basically no right at all,
> unless you specifically paid for it. Remember that you never paid for
> Beonex Communicator, not even through advertizing. We simply do not
> have the resources to garantee you anything without payment.)
> Developers' jobs are to write source code etc.; answering (and
> sometimes even reading, as in the case of the Mozilla dev groups)
> user tech support questions will prevent them from doing that.

Thank you, Ben, for your very polite answer.  People know how I feel on 
this subject, so they can agree or disagree with me, but there is no 
place for rudeness and incivility on this list, as you have said, Ben.

I started using Linux for a number of reasons, one of which was to 
feedback information until I was able to contribute in other ways, to 
the OpenSource movement.  I really like the idea of a community of 
people all working to make their code and packages the best.  So you 
can probably understand my frustration at not being able to "put 
something back" even at the observation level, of one of the greatest 
OpenSource projects: Mozilla.

The more I understand about Beonex Communicator, the more I like it.  
And so, if you don't mind Ben, I will from time to time make 
observations in this newsgroup relevant to Beonex that are, in fact 
Mozilla issues.  I do not expect to get a reply from you or from any 
one developer, but I should appreciate your passing on my observations 
if you think they hold weight.

You never know, a better Beonex could be the result, and isn't that what 
we all want?

Finally, just to nail this subject, can we have some reference to the 
Mozilla FAQ on the Welcome screen to Beonex, or some reference to the 
inadvisability of posting to the developers newsgroups?
-- 

Graham
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