Hi Jake, In this case, you need to check multiple things to pinpoint the issue. This document will provide some pointers to get started.
https://cwiki.apache.org/confluence/display/CLOUDSTACK/SSVM,+templates,+Secondary+storage+troubleshooting Cheers, Shashi -----Original Message----- From: Jake G. [mailto:dj_dark_jungl...@yahoo.com] Sent: dinsdag, 03 december, 2013 08:11 To: users@cloudstack.apache.org Subject: Re: SSVM showing alert status I finally figured out how to login. Thanks for the hint that I needed to be on the host where the SSVM is located. That said, I get the error no matter which host the SSVM is on and the alert status does not go away after recreating the SSVM. Result of ssvm-check.sh *No errors found ================================================ First DNS server is 69.55.167.1 PING 69.55.167.1 (69.55.167.1): 56 data bytes 64 bytes from 69.55.167.1: icmp_seq=0 ttl=62 time=2.911 ms 64 bytes from 69.55.167.1: icmp_seq=1 ttl=62 time=1.426 ms --- 69.55.167.1 ping statistics --- 2 packets transmitted, 2 packets received, 0% packet loss round-trip min/avg/max/stddev = 1.426/2.168/2.911/0.743 ms Good: Can ping DNS server ================================================ Good: DNS resolves download.cloud.com ================================================ NFS is currently mounted Mount point is /mnt/SecStorage/4349cbdb-573e-37bb-aa77-ec51eb5ee400 Good: Can write to mount point Mount point is /mnt/SecStorage/252fb5ca-7f32-3da7-af4c-7b8d2f6baab9 Good: Can write to mount point ================================================ Management server is 10.3.4.50. Checking connectivity. Good: Can connect to management server port 8250 ================================================ Good: Java process is running ================================================ Tests Complete. Look for ERROR or WARNING above. On Monday, December 2, 2013 10:07 PM, Shashi Dahal <s.da...@leaseweb.com> wrote: Hi, Even if you recreate and it shows alert, then you need to first find out the hypervisor where its running, and connect to it locally using the "Link Local IP Address" shown in the management interface. It is in the format 169.254.x.x Login to the hypervisor as root # ssh -i /root/.ssh/.id_rsa.cloud -p 3922 root@169.254.x.x It's a standard Debian template. Some commands: To check the systemVM version: cat /etc/cloudstack-release To do a basic troubleshooting: /usr/local/cloud/systemvm/ssvm-check.sh You can apt-get install <package> to install tools to troubleshoot, but when you re-create the systemVM, these packages will be lost. Alert state could be due to networking, or disk-space being full ( logs ) or something went corrupt and the file-system went to read-only mode. All systemVM are safe to be destroyed and they will get re-created again. Cheers, Shashi -----Original Message----- From: Jake G. [mailto:dj_dark_jungl...@yahoo.com] Sent: maandag, 02 december, 2013 10:33 To: users@cloudstack.apache.org Subject: SSVM showing alert status Hi all, My SSVM is showing ALERT as its status. How can I troubleshoot this? Also, Any tips on how to log into the SSVM and CPVM? Thanks, Jake
