Hi,

Is your environment installed freshly with 4.2.0 or you uninstalled previous 
version of CS (say 3.x) and installed 4.2 on that?
If yes please remove all the directories with name cloud and try again?
This worked well for us in 4.2

Thanks,
Sanjeev

-----Original Message-----
From: Hollman Enciso R. [mailto:hollman.enc...@gmail.com] 
Sent: Thursday, January 09, 2014 2:56 AM
To: users@cloudstack.apache.org
Subject: problem converting a snapshoot to a template

Hello, i have a volume and to this volume i tooke a snapshoot. then i try to 
conver the snapshoot in to a template. But i have the following problem.

the UI show me the following error:

Failed to create template
/usr/local/cloud/systemvm/scripts/storage/secondary/create_privatetemplate_from_snapshot_xen.sh:
line 65: /bin/vhd-util: Permission denied30#failed to query 
/mnt/SecStorage/df01c799-874e-3ee6-9372-ca4d582be42e/snapshots/2/9/4c3ea37b-4d69-4471-9b71-26575a973145.vhd


i tried to read this file but this file doesn't exist on this path. i search 
the file and it's located on:
/usr/share/cloudstack-common/scripts/storage/secondary/create_privatetemplate_from_snapshot_xen.sh

so i made a symbolink link from
/usr/share/cloudstack-common/scripts to
/usr/local/cloud/systemvm/
 This it's a bug or something wrong on my installation? - i have CS 4.2.0

And the second part of the error it's: failed to query
/mnt/SecStorage/df01c799-874e-3ee6-9372-ca4d582be42e/snapshots/2/9/4c3ea37b-4d69-4471-9b71-26575a973145.vhd:

this path not exist on my CS management, but i searched this file on my 
secondary stoarge that it's a second server ith nfs i can located:

[root@nfs mnt]# find / -name 4c3ea37b-4d69-4471-9b71-26575a973145.vhd
/secondary/snapshots/2/9/4c3ea37b-4d69-4471-9b71-26575a973145.vhd

maybe the problem it's that on the management it's not mounted the nfs server ?
it's extrage becouse i have my secondary storage OK and working uploading isos, 
and snapshoots of instances


some idea ?

PD: this it's the log http://paste.algolibre.com/108



--
Hollman Eduardo Enciso R.
http://nexxuz.com
http://algolibre.com <http://www.hollmanenciso.com/> @hollman

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