I typically use the root admin api calls generateUsageRecords[0] and
listUsageRecords[1] to kickstart the process. When things refuse to
cooperate; I've found it useful to nuke the entries in the db table
cloud_usage.usage_job, restart the services (-management and -usage), and
make the genUsage/listUsage api calls to get things back on track. I havent
had to go to that extreme in a very long time, so try hitting the server
with the api calls. hope that helps.

[0]:
https://cloudstack.apache.org/docs/api/apidocs-4.2/root_admin/generateUsageRecords.html
[1]:
https://cloudstack.apache.org/docs/api/apidocs-4.2/root_admin/listUsageRecords.html


On Tue, Feb 4, 2014 at 8:17 PM, Indra Pramana <in...@sg.or.id> wrote:

> Hi,
>
> When I installed CloudStack, I also installed the CloudStack usage server
> and the service seems to be running fine, I can stop and start the service
> and the status is running.
>
> ===
> # service cloudstack-usage restart
>  * Stopping CloudStack Usage Monitor cloudstack-usage                    [
> OK ]
>  * Starting CloudStack Usage Monitor cloudstack-usage                    [
> OK ]
> # service cloudstack-usage status
>  * cloudstack-usage is running
>
> I also have configured the usage server based on the documentation at this
> URL:
>
>
> https://cloudstack.apache.org/docs/en-US/Apache_CloudStack/4.2.0/html/Admin_Guide/configure-usage-server.html
>
> ===
> enable.usage.server = true
> usage.aggregation.timezone = GMT
> usage.execution.timezone = GMT
> usage.stats.job.aggregation.range = 1440
> usage.stats.job.exec.time = 00:15
> ===
>
> However, it seems that the usage server doesn't work as expected. I don't
> see anything on the cloud_usage database, and the content of
> /var/log/cloudstack/usage is also empty, so I can't find any logs
> pertaining to the usage server.
>
> Anything I might have missed out?
>
> Thank you.
>

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