there is a timeout setting in global configuration and you can increase the 
timeout value from there, make sure you restart your management service, i 
believe it is 10800 seconds, are you using nfs for secondary storage? which 
sometimes can be slow due to all sync writes 

SC

Sent from my iPhone

> On Oct 17, 2014, at 11:15 AM, "Alicia" <alicia.ngu...@honeywell.com> wrote:
> 
> I am unable to reliably create templates from volumes. The create 
> template fails at various percentages complete and will fail multiple 
> times before the template creates successfully. I am having this problem 
> with multiple VMs.
> 
> The error I receive in CloudStack is Failed to create templateCreating 
> Template from volume 1a56fd0e-fea3-4423-9cf0-d0a45e4f2391 failed tue to 
> java.util.concurrent.TimeoutException: NO event for task 
> OpaqueRef:73321d08-95ae-c099-7591-810f20226a23.
> 
> Below is what I see in my logs. Is this some kind of bug?
> 
> Thanks,
> Alicia
> 2014-10-17 10:51:39,694 DEBUG [o.a.c.h.x.XenServerResourceNewBase] 
> (DirectAgent-290:ctx-0b0e908f) Task: ref:OpaqueRef:73321d07-95ae-c099-
> 7591-810f30336a23, UUID:e5afcfba-89a7-d01f-26b2-3cf6c28c8809 progress: 
> 0.15
> 2014-10-17 10:51:39,703 WARN  [o.a.c.h.x.XenServerResourceNewBase] 
> (DirectAgent-290:ctx-0b0e908f) No event for task OpaqueRef:73321d07-
> 95ae-c099-7591-810f30336a23
> 2014-10-17 10:51:39,738 DEBUG [c.c.h.x.r.CitrixResourceBase] 
> (DirectAgent-290:ctx-0b0e908f) Host 10.0.0.26 OpaqueRef:4b47b87a-e111-
> 55b2-be4c-316a0e5ece9e: Removing SR
> 2014-10-17 10:51:39,745 DEBUG [c.c.h.x.r.CitrixResourceBase] 
> (DirectAgent-290:ctx-0b0e908f) Host 10.0.0.26 OpaqueRef:4b47b87a-e111-
> 55b2-be4c-316a0e5ece9e: Catch XenAPIException: This operation cannot be 
> performed because this VDI is in use by some other operation
> 2014-10-17 10:51:39,752 DEBUG [c.c.h.x.r.CitrixResourceBase] 
> (DirectAgent-290:ctx-0b0e908f) Host 10.0.0.26 OpaqueRef:4b47b87a-e111-
> 55b2-be4c-316a0e5ece9e: Catch XenAPIException: This operation cannot be 
> performed because this VDI is in use by some other operation
> 2014-10-17 10:51:39,752 WARN  [c.c.h.x.r.CitrixResourceBase] 
> (DirectAgent-290:ctx-0b0e908f) Host 10.0.0.26 OpaqueRef:4b47b87a-e111-
> 55b2-be4c-316a0e5ece9e: Unable to remove SR
> 2014-10-17 10:51:40,787 ERROR [c.c.h.x.r.XenServerStorageProcessor] 
> (DirectAgent-290:ctx-0b0e908f) Creating template from volume 1a56fd0e-
> fea3-4423-9cf0-d0a45e4f2391 failed due to 
> java.util.concurrent.TimeoutException: No event for task 
> OpaqueRef:73321d07-95ae-c099-7591-810f30336a23
> java.util.concurrent.TimeoutException: No event for task 
> OpaqueRef:73321d07-95ae-c099-7591-810f30336a23
>    at 
> org.apache.cloudstack.hypervisor.xenserver.XenServerResourceNewBase.wait
> ForTask(XenServerResourceNewBase.java:124)
>    at 
> com.cloud.hypervisor.xen.resource.Xenserver625StorageProcessor.createTem
> plateFromVolume(Xenserver625StorageProcessor.java:556)
>    at 
> com.cloud.storage.resource.StorageSubsystemCommandHandlerBase.execute(St
> orageSubsystemCommandHandlerBase.java:90)
>    at 
> com.cloud.storage.resource.StorageSubsystemCommandHandlerBase.handleStor
> ageCommands(StorageSubsystemCommandHandlerBase.java:52)
>    at 
> com.cloud.hypervisor.xen.resource.CitrixResourceBase.executeRequest(Citr
> ixResourceBase.java:546)
>    at 
> com.cloud.hypervisor.xen.resource.XenServer56Resource.executeRequest(Xen
> Server56Resource.java:61)
>    at 
> com.cloud.hypervisor.xen.resource.XenServer610Resource.executeRequest(Xe
> nServer610Resource.java:102)
>    at 
> com.cloud.hypervisor.xen.resource.XenServer620SP1Resource.executeRequest
> (XenServer620SP1Resource.java:65)
>    at 
> com.cloud.agent.manager.DirectAgentAttache$Task.runInContext(DirectAgent
> Attache.java:216)
>    at 
> org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(Manag
> edContextRunnable.java:49)
>    at 
> org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(
> DefaultManagedContext.java:56)
>    at 
> org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWit
> hContext(DefaultManagedContext.java:103)
>    at 
> org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWith
> Context(DefaultManagedContext.java:53)
>    at 
> org.apache.cloudstack.managed.context.ManagedContextRunnable.run(Managed
> ContextRunnable.java:46)
>    at 
> java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
>    at java.util.concurrent.FutureTask.run(FutureTask.java:262)
>    at 
> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.acc
> ess$201(ScheduledThreadPoolExecutor.java:178)
>    at 
> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run
> (ScheduledThreadPoolExecutor.java:292)
>    at 
> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.jav
> a:1145)
>    at 
> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.ja
> va:615)
>    at java.lang.Thread.run(Thread.java:745)
> 2014-10-17 10:51:40,792 DEBUG [c.c.a.m.DirectAgentAttache] (DirectAgent-
> 290:ctx-0b0e908f) Seq 24914-6837871609232003023: Response Received: 
> 2014-10-17 10:51:40,792 DEBUG [c.c.a.t.Request] (DirectAgent-290:ctx-
> 0b0e908f) Seq 24914-6837871609232003023: Processing:  { Ans: , MgmtId: 
> 178252417901011, via: 24914, Ver: v1, Flags: 10, 
> [{"org.apache.cloudstack.storage.command.CopyCmdAnswer":
> {"result":false,"details":"Creating template from volume 1a56fd0e-fea3-
> 4423-9cf0-d0a45e4f2391 failed due to 
> java.util.concurrent.TimeoutException: No event for task 
> OpaqueRef:73321d07-95ae-c099-7591-810f30336a23","wait":0}}] }
> 2014-10-17 10:51:40,792 DEBUG [c.c.a.t.Request] (API-Job-Executor-
> 105:ctx-510ed6d2 job-3557 ctx-59b83b75) Seq 24914-6837871609232003023: 
> Received:  { Ans: , MgmtId: 178252417901011, via: 24914, Ver: v1, Flags: 
> 10, { CopyCmdAnswer } }
> 2014-10-17 10:51:40,797 DEBUG [c.c.t.TemplateManagerImpl] (API-Job-
> Executor-105:ctx-510ed6d2 job-3557 ctx-59b83b75) Failed to create 
> templateCreating template from volume 1a56fd0e-fea3-4423-9cf0-
> d0a45e4f2391 failed due to java.util.concurrent.TimeoutException: No 
> event for task OpaqueRef:73321d07-95ae-c099-7591-810f30336a23
> 2014-10-17 10:51:40,811 ERROR [c.c.a.ApiAsyncJobDispatcher] (API-Job-
> Executor-105:ctx-510ed6d2 job-3557) Unexpected exception while executing 
> org.apache.cloudstack.api.command.admin.template.CreateTemplateCmdByAdmi
> n
> com.cloud.utils.exception.CloudRuntimeException: Failed to create 
> templateCreating template from volume 1a56fd0e-fea3-4423-9cf0-
> d0a45e4f2391 failed due to java.util.concurrent.TimeoutException: No 
> event for task OpaqueRef:73321d07-95ae-c099-7591-810f30336a23
>    at 
> com.cloud.template.TemplateManagerImpl.createPrivateTemplate(TemplateMan
> agerImpl.java:1402)
>    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>    at 
> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.jav
> a:57)
>    at 
> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessor
> Impl.java:43)
>    at java.lang.reflect.Method.invoke(Method.java:606)
>    at 
> org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(
> AopUtils.java:317)
>    at 
> org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinp
> oint(ReflectiveMethodInvocation.java:183)
>    at 
> org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(Ref
> lectiveMethodInvocation.java:150)
>    at 
> org.apache.cloudstack.network.contrail.management.EventUtils$EventInterc
> eptor.invoke(EventUtils.java:106)
>    at 
> org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(Ref
> lectiveMethodInvocation.java:161)
>    at 
> com.cloud.event.ActionEventInterceptor.invoke(ActionEventInterceptor.jav
> a:51)
>    at 
> org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(Ref
> lectiveMethodInvocation.java:161)
>    at 
> org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(E
> xposeInvocationInterceptor.java:91)
>    at 
> org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(Ref
> lectiveMethodInvocation.java:172)
>    at 
> org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAo
> pProxy.java:204)
>    at com.sun.proxy.$Proxy172.createPrivateTemplate(Unknown Source)
>    at 
> org.apache.cloudstack.api.command.admin.template.CreateTemplateCmdByAdmi
> n.execute(CreateTemplateCmdByAdmin.java:42)
>    at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:141)
>    at 
> com.cloud.api.ApiAsyncJobDispatcher.runJob(ApiAsyncJobDispatcher.java:10
> 8)
>    at 
> org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInCon
> text(AsyncJobManagerImpl.java:503)
>    at 
> org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(Manag
> edContextRunnable.java:49)
>    at 
> org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(
> DefaultManagedContext.java:56)
>    at 
> org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWit
> hContext(DefaultManagedContext.java:103)
>    at 
> org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWith
> Context(DefaultManagedContext.java:53)
>    at 
> org.apache.cloudstack.managed.context.ManagedContextRunnable.run(Managed
> ContextRunnable.java:46)
>    at 
> org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(Asyn
> cJobManagerImpl.java:460)
>    at 
> java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
>    at java.util.concurrent.FutureTask.run(FutureTask.java:262)
>    at 
> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.jav
> a:1145)
>    at 
> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.ja
> va:615)
>    at java.lang.Thread.run(Thread.java:745)
> 2014-10-17 10:51:40,813 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-
> Job-Executor-105:ctx-510ed6d2 job-3557) Complete async job-3557, 
> jobStatus: FAILED, resultCode: 530, result: 
> org.apache.cloudstack.api.response.ExceptionResponse/null/{"uuidList":
> [],"errorcode":530,"errortext":"Failed to create templateCreating 
> template from volume 1a56fd0e-fea3-4423-9cf0-d0a45e4f2391 failed due to 
> java.util.concurrent.TimeoutException: No event for task 
> OpaqueRef:73321d07-95ae-c099-7591-810f30336a23"}
> 2014-10-17 10:51:40,823 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-
> Job-Executor-105:ctx-510ed6d2 job-3557) Done executing 
> org.apache.cloudstack.api.command.admin.template.CreateTemplateCmdByAdmi
> n for job-3557
> 2014-10-17 10:51:40,827 INFO  [o.a.c.f.j.i.AsyncJobMonitor] (API-Job-
> Executor-105:ctx-510ed6d2 job-3557) Remove job-3557 from job monitoring
> 

Reply via email to