there is a timeout setting in global configuration and you can increase the timeout value from there, make sure you restart your management service, i believe it is 10800 seconds, are you using nfs for secondary storage? which sometimes can be slow due to all sync writes
SC Sent from my iPhone > On Oct 17, 2014, at 11:15 AM, "Alicia" <alicia.ngu...@honeywell.com> wrote: > > I am unable to reliably create templates from volumes. The create > template fails at various percentages complete and will fail multiple > times before the template creates successfully. I am having this problem > with multiple VMs. > > The error I receive in CloudStack is Failed to create templateCreating > Template from volume 1a56fd0e-fea3-4423-9cf0-d0a45e4f2391 failed tue to > java.util.concurrent.TimeoutException: NO event for task > OpaqueRef:73321d08-95ae-c099-7591-810f20226a23. > > Below is what I see in my logs. Is this some kind of bug? > > Thanks, > Alicia > 2014-10-17 10:51:39,694 DEBUG [o.a.c.h.x.XenServerResourceNewBase] > (DirectAgent-290:ctx-0b0e908f) Task: ref:OpaqueRef:73321d07-95ae-c099- > 7591-810f30336a23, UUID:e5afcfba-89a7-d01f-26b2-3cf6c28c8809 progress: > 0.15 > 2014-10-17 10:51:39,703 WARN [o.a.c.h.x.XenServerResourceNewBase] > (DirectAgent-290:ctx-0b0e908f) No event for task OpaqueRef:73321d07- > 95ae-c099-7591-810f30336a23 > 2014-10-17 10:51:39,738 DEBUG [c.c.h.x.r.CitrixResourceBase] > (DirectAgent-290:ctx-0b0e908f) Host 10.0.0.26 OpaqueRef:4b47b87a-e111- > 55b2-be4c-316a0e5ece9e: Removing SR > 2014-10-17 10:51:39,745 DEBUG [c.c.h.x.r.CitrixResourceBase] > (DirectAgent-290:ctx-0b0e908f) Host 10.0.0.26 OpaqueRef:4b47b87a-e111- > 55b2-be4c-316a0e5ece9e: Catch XenAPIException: This operation cannot be > performed because this VDI is in use by some other operation > 2014-10-17 10:51:39,752 DEBUG [c.c.h.x.r.CitrixResourceBase] > (DirectAgent-290:ctx-0b0e908f) Host 10.0.0.26 OpaqueRef:4b47b87a-e111- > 55b2-be4c-316a0e5ece9e: Catch XenAPIException: This operation cannot be > performed because this VDI is in use by some other operation > 2014-10-17 10:51:39,752 WARN [c.c.h.x.r.CitrixResourceBase] > (DirectAgent-290:ctx-0b0e908f) Host 10.0.0.26 OpaqueRef:4b47b87a-e111- > 55b2-be4c-316a0e5ece9e: Unable to remove SR > 2014-10-17 10:51:40,787 ERROR [c.c.h.x.r.XenServerStorageProcessor] > (DirectAgent-290:ctx-0b0e908f) Creating template from volume 1a56fd0e- > fea3-4423-9cf0-d0a45e4f2391 failed due to > java.util.concurrent.TimeoutException: No event for task > OpaqueRef:73321d07-95ae-c099-7591-810f30336a23 > java.util.concurrent.TimeoutException: No event for task > OpaqueRef:73321d07-95ae-c099-7591-810f30336a23 > at > org.apache.cloudstack.hypervisor.xenserver.XenServerResourceNewBase.wait > ForTask(XenServerResourceNewBase.java:124) > at > com.cloud.hypervisor.xen.resource.Xenserver625StorageProcessor.createTem > plateFromVolume(Xenserver625StorageProcessor.java:556) > at > com.cloud.storage.resource.StorageSubsystemCommandHandlerBase.execute(St > orageSubsystemCommandHandlerBase.java:90) > at > com.cloud.storage.resource.StorageSubsystemCommandHandlerBase.handleStor > ageCommands(StorageSubsystemCommandHandlerBase.java:52) > at > com.cloud.hypervisor.xen.resource.CitrixResourceBase.executeRequest(Citr > ixResourceBase.java:546) > at > com.cloud.hypervisor.xen.resource.XenServer56Resource.executeRequest(Xen > Server56Resource.java:61) > at > com.cloud.hypervisor.xen.resource.XenServer610Resource.executeRequest(Xe > nServer610Resource.java:102) > at > com.cloud.hypervisor.xen.resource.XenServer620SP1Resource.executeRequest > (XenServer620SP1Resource.java:65) > at > com.cloud.agent.manager.DirectAgentAttache$Task.runInContext(DirectAgent > Attache.java:216) > at > org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(Manag > edContextRunnable.java:49) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call( > DefaultManagedContext.java:56) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWit > hContext(DefaultManagedContext.java:103) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWith > Context(DefaultManagedContext.java:53) > at > org.apache.cloudstack.managed.context.ManagedContextRunnable.run(Managed > ContextRunnable.java:46) > at > java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) > at java.util.concurrent.FutureTask.run(FutureTask.java:262) > at > java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.acc > ess$201(ScheduledThreadPoolExecutor.java:178) > at > java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run > (ScheduledThreadPoolExecutor.java:292) > at > java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.jav > a:1145) > at > java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.ja > va:615) > at java.lang.Thread.run(Thread.java:745) > 2014-10-17 10:51:40,792 DEBUG [c.c.a.m.DirectAgentAttache] (DirectAgent- > 290:ctx-0b0e908f) Seq 24914-6837871609232003023: Response Received: > 2014-10-17 10:51:40,792 DEBUG [c.c.a.t.Request] (DirectAgent-290:ctx- > 0b0e908f) Seq 24914-6837871609232003023: Processing: { Ans: , MgmtId: > 178252417901011, via: 24914, Ver: v1, Flags: 10, > [{"org.apache.cloudstack.storage.command.CopyCmdAnswer": > {"result":false,"details":"Creating template from volume 1a56fd0e-fea3- > 4423-9cf0-d0a45e4f2391 failed due to > java.util.concurrent.TimeoutException: No event for task > OpaqueRef:73321d07-95ae-c099-7591-810f30336a23","wait":0}}] } > 2014-10-17 10:51:40,792 DEBUG [c.c.a.t.Request] (API-Job-Executor- > 105:ctx-510ed6d2 job-3557 ctx-59b83b75) Seq 24914-6837871609232003023: > Received: { Ans: , MgmtId: 178252417901011, via: 24914, Ver: v1, Flags: > 10, { CopyCmdAnswer } } > 2014-10-17 10:51:40,797 DEBUG [c.c.t.TemplateManagerImpl] (API-Job- > Executor-105:ctx-510ed6d2 job-3557 ctx-59b83b75) Failed to create > templateCreating template from volume 1a56fd0e-fea3-4423-9cf0- > d0a45e4f2391 failed due to java.util.concurrent.TimeoutException: No > event for task OpaqueRef:73321d07-95ae-c099-7591-810f30336a23 > 2014-10-17 10:51:40,811 ERROR [c.c.a.ApiAsyncJobDispatcher] (API-Job- > Executor-105:ctx-510ed6d2 job-3557) Unexpected exception while executing > org.apache.cloudstack.api.command.admin.template.CreateTemplateCmdByAdmi > n > com.cloud.utils.exception.CloudRuntimeException: Failed to create > templateCreating template from volume 1a56fd0e-fea3-4423-9cf0- > d0a45e4f2391 failed due to java.util.concurrent.TimeoutException: No > event for task OpaqueRef:73321d07-95ae-c099-7591-810f30336a23 > at > com.cloud.template.TemplateManagerImpl.createPrivateTemplate(TemplateMan > agerImpl.java:1402) > at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > at > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.jav > a:57) > at > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessor > Impl.java:43) > at java.lang.reflect.Method.invoke(Method.java:606) > at > org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection( > AopUtils.java:317) > at > org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinp > oint(ReflectiveMethodInvocation.java:183) > at > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(Ref > lectiveMethodInvocation.java:150) > at > org.apache.cloudstack.network.contrail.management.EventUtils$EventInterc > eptor.invoke(EventUtils.java:106) > at > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(Ref > lectiveMethodInvocation.java:161) > at > com.cloud.event.ActionEventInterceptor.invoke(ActionEventInterceptor.jav > a:51) > at > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(Ref > lectiveMethodInvocation.java:161) > at > org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(E > xposeInvocationInterceptor.java:91) > at > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(Ref > lectiveMethodInvocation.java:172) > at > org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAo > pProxy.java:204) > at com.sun.proxy.$Proxy172.createPrivateTemplate(Unknown Source) > at > org.apache.cloudstack.api.command.admin.template.CreateTemplateCmdByAdmi > n.execute(CreateTemplateCmdByAdmin.java:42) > at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:141) > at > com.cloud.api.ApiAsyncJobDispatcher.runJob(ApiAsyncJobDispatcher.java:10 > 8) > at > org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInCon > text(AsyncJobManagerImpl.java:503) > at > org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(Manag > edContextRunnable.java:49) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call( > DefaultManagedContext.java:56) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWit > hContext(DefaultManagedContext.java:103) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWith > Context(DefaultManagedContext.java:53) > at > org.apache.cloudstack.managed.context.ManagedContextRunnable.run(Managed > ContextRunnable.java:46) > at > org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(Asyn > cJobManagerImpl.java:460) > at > java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) > at java.util.concurrent.FutureTask.run(FutureTask.java:262) > at > java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.jav > a:1145) > at > java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.ja > va:615) > at java.lang.Thread.run(Thread.java:745) > 2014-10-17 10:51:40,813 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API- > Job-Executor-105:ctx-510ed6d2 job-3557) Complete async job-3557, > jobStatus: FAILED, resultCode: 530, result: > org.apache.cloudstack.api.response.ExceptionResponse/null/{"uuidList": > [],"errorcode":530,"errortext":"Failed to create templateCreating > template from volume 1a56fd0e-fea3-4423-9cf0-d0a45e4f2391 failed due to > java.util.concurrent.TimeoutException: No event for task > OpaqueRef:73321d07-95ae-c099-7591-810f30336a23"} > 2014-10-17 10:51:40,823 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API- > Job-Executor-105:ctx-510ed6d2 job-3557) Done executing > org.apache.cloudstack.api.command.admin.template.CreateTemplateCmdByAdmi > n for job-3557 > 2014-10-17 10:51:40,827 INFO [o.a.c.f.j.i.AsyncJobMonitor] (API-Job- > Executor-105:ctx-510ed6d2 job-3557) Remove job-3557 from job monitoring >