Hi,

We configured Cloudstack 4.4 with a management server and a compute node(management server with nfs shares for primary and secondary). We can manually mount the nfs shares(both primary and secondary), however, the secondary storage is not being detected by the Cloudstack setup. We are receiving the error as below from the server logs.
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2014-11-13 19:09:55,012 DEBUG [c.c.a.t.Request] (AgentManager-Handler-14:null) Seq 3-8948089509631754274: Processing: { Ans: , MgmtId: 9474724282990, via: 3, Ver: v1, Flags: 10, [{"com.cloud.agent.api.Answer":{"result":false,"details":"com.cloud.utils.exception.CloudRuntimeException: GetRootDir for nfs://192.168.254.6/export/secondary failed due to com.cloud.utils.exception.CloudRuntimeException: Unable to mount 192.168.254.6:/export/secondary at /mnt/SecStorage/a5d7ce94-f3f1-33c7-891f-280f22ceab5f due to mount.nfs: Network is unreachable\n\tat org.apache.cloudstack.storage.resource.NfsSecondaryStorageResource.getRootDir(NfsSecondaryStorageResource.java:1839)\n\tat org.apache.cloudstack.storage.resource.NfsSecondaryStorageResource.execute(NfsSecondaryStorageResource.java:1588)\n\tat org.apache.cloudstack.storage.resource.NfsSecondaryStorageResource.executeRequest(NfsSecondaryStorageResource.java:212)\n\tat com.cloud.storage.resource.PremiumSecondaryStorageResource.defaultAction(PremiumSecondaryStorageResource.java:64)\n\tat com.cloud.storage.resource.PremiumSecondaryStorageResource.executeRequest(PremiumSecondaryStorageResource.java:60)\n\tat com.cloud.agent.Agent.processRequest(Agent.java:501)\n\tat com.cloud.agent.Agent$AgentRequestHandler.doTask(Agent.java:808)\n\tat com.cloud.utils.nio.Task.run(Task.java:84)\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)\n\tat java.lang.Thread.run(Thread.java:745)\n","wait":0}}] }
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Any assistance regarding this would be appreciated.

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Regards,
George
SupportPRO.com

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