Read this : https://issues.apache.org/jira/browse/CLOUDSTACK-732
regards sadhu -----Original Message----- From: Suresh Sadhu [mailto:suresh.sa...@citrix.com] Sent: 27 March 2015 23:54 To: users@cloudstack.apache.org Subject: RE: Unable to create spanshots Change the global parameter(kvm.snapshot.enable) value form false to true and try again. Regards sadhu -----Original Message----- From: bob [mailto:b...@sectorlink.com] Sent: 27 March 2015 23:25 To: users@cloudstack.apache.org Subject: Unable to create spanshots I am unable to create snapshots successfully (using the management console site), even as the admin account, why? Apache Cloud Stack 4.4.2 Failed to create snapshot due to an internal error creating snapshot for volume 76. Storage Volume Details: State: Ready Type: DATADISK Storage Type: shared Hypervisor: KVM Size: 20GB VM ID: detached Storage: primary1 Domain: ROOT Account: admin