Jaime,

Those are not complete logs I need. I need complete logs (no grep) between 
"2015-08-20 05:45:27,513" and when the job (job-45973) finished (I can't tell 
from the logs you shared earlier).

Also, do you have more than 1 management server?

Regards,
Somesh


-----Original Message-----
From: Jaime Orlando Rojas Sanchez [mailto:jaime.ro...@kumo.com.co] 
Sent: Thursday, August 20, 2015 2:41 PM
To: <users@cloudstack.apache.org>
Subject: Re: VM stuck in a failing Host

We ran the command without the space with no results.

In the second message I sent, I pasted the logs. You can find it in this mail 
chain at the beginning.

Cordialmente,

Jaime Rojas

Sent from my iPhone

On 20/08/2015, at 1:37 p.m., Somesh Naidu 
<somesh.na...@citrix.com<mailto:somesh.na...@citrix.com>> wrote:

We do not need to take a snapshot. Just extract the VHD from storage (you could 
use vdi-copy if it is on block storage) and then register it in CS as a 
template from UI.

xe vm-list name-label= i-574-14584-VM

The command you tried above has space after "=". Did you try without the space?

Also, can you share the management server logs that capture the VM start job so 
we can take a look?

Regards,
Somesh


-----Original Message-----
From: Jaime Orlando Rojas Sanchez [mailto:jaime.ro...@kumo.com.co]
Sent: Thursday, August 20, 2015 1:59 PM
To: <users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>>
Subject: Re: VM stuck in a failing Host

We already did all of that and VM keeps trying to start on failed host. 
Template is not possible we tried to take a snapshot but it return an error.

Cordialmente,

Jaime Rojas



On 20/08/2015, at 12:19 p.m., Somesh Naidu 
<somesh.na...@citrix.com<mailto:somesh.na...@citrix.com>> wrote:

I do not believe that should happen as the VM is primarily tied to the storage. 
But just to avoid taking any chances, we could do this:
1. Put the failed host in to maintenance.
2. Set host_id and last_host_id to NULL in vm_instance table for that VM.
3. Make sure the XS pool doesn't have any stale data for this VM. Look for the 
VM and associated VDI in the pool one more time. I noticed there is a space 
"name-label= i-574-14584-VM" after the equal operator, remove that space and 
try again or use XenCenter.

If #3 doesn't raise any flags, go ahead and try starting the VM again.

There is also another alternative, you could register the root disk of the VM 
as a template and launch a new VM from that template.

Regards,
Somesh


-----Original Message-----
From: Jaime Orlando Rojas Sanchez [mailto:jaime.ro...@kumo.com.co]
Sent: Thursday, August 20, 2015 1:00 PM
To: <users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>>
Subject: Re: VM stuck in a failing Host

Yes we could , but I'm not sure if maybe I lost the VM because it is tied to 
that host.

Cordialmente,

Jaime Rojas



On 20/08/2015, at 11:47 a.m., Somesh Naidu 
<somesh.na...@citrix.com<mailto:somesh.na...@citrix.com>> wrote:

Can you not remove the failed host from CCP and XS cluster?

Regards,
Somesh


-----Original Message-----
From: Jaime Orlando Rojas Sanchez [mailto:jaime.ro...@kumo.com.co]
Sent: Thursday, August 20, 2015 12:38 PM
To: users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>
Subject: RE: VM stuck in a failing Host

Hello,

state/status of the failed host in CS? = Disconnected

We run the command in the 2 remaining host with no results.

[root@dc1fdtptgcx04 /]# xe vm-list name-label= i-574-14584-VM
[root@dc1fdtptgcx04 /]#

[root@dc1fdtptgcx02 /]# xe vm-list name-label= i-574-14584-VM
[root@dc1fdtptgcx02 /]#



Regards / Cordialmente,

Jaime O. Rojas S.
Technology Manager
jaime.ro...@kumo.com.co<mailto:jaime.ro...@kumo.com.co>
Mobile: +57 301-3382382
Office: +57-1-8766767 x215

-----Mensaje original-----
De: Somesh Naidu [mailto:somesh.na...@citrix.com]
Enviado el: jueves, 20 de agosto de 2015 11:00 a. m.
Para: users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>
Asunto: RE: VM stuck in a failing Host

Quick question, what is the state/status of the failed host in CS? Also, look 
up the particular VM on XS pool (xe vm-list name-label= i-574-14584-VM), what 
does it say?

Regards,
Somesh


-----Original Message-----
From: Jaime Orlando Rojas Sanchez [mailto:jaime.ro...@kumo.com.co]
Sent: Thursday, August 20, 2015 11:37 AM
To: users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>
Subject: RE: VM stuck in a failing Host

Following the logs when I click 'run' in ACS after did the following in the DB


-          Change the state to 'stopped'

-          Change host ID to a working host

-          Change last host ID to a working host

-          Check VR is up and running on a working host


-bash-4.1# tail -f management-server.log | grep 14584
2015-08-20 05:45:27,513 DEBUG [cloud.async.AsyncJobManagerImpl] 
(catalina-exec-21:null) submit async job-45973 = [ 
d3ed77b7-534e-4a3b-9038-a66359162087 ], details: AsyncJobVO {id:45973, userId: 
2, accountId: 2, sessionKey: null, instanceType: VirtualMachine, instanceId: 
14584, cmd: org.apache.cloudstack.api.command.user.vm.StopVMCmd, cmdOriginator: 
null, cmdInfo: 
{"response":"json","id":"98227dc9-682e-4f42-87e1-bd4b8045c7c9","sessionkey":"hwnxmM0He9EXs2craugKg3XyWL4\u003d","cmdEventType":"VM.STOP","ctxUserId":"2","httpmethod":"GET","_":"1440067422009","ctxAccountId":"2","ctxStartEventId":"38650949","forced":"true"},
 cmdVersion: 0, callbackType: 0, callbackAddress: null, status: 0, 
processStatus: 0, resultCode: 0, result: null, initMsid: 139549854171544, 
completeMsid: null, lastUpdated: null, lastPolled: null, created: null}
2015-08-20 05:46:33,404 DEBUG [agent.transport.Request] 
(Job-Executor-31:job-45974 = [ 9996fc72-fb83-4e5d-94c5-886396dac536 ]) Seq 
792-1073807425: Sending  { Cmd , MgmtId: 139549854171544, via: 792, Ver: v1, 
Flags: 100111, 
[{"org.apache.cloudstack.storage.command.CopyCommand":{"srcTO":{"org.apache.cloudstack.storage.to.SnapshotObjectTO":{"path":"snapshots/574/57764/28586b35-cb45-4565-bd9b-7aa46a2898da","volume":{"uuid":"a15d0923-0a25-408f-9d10-fd5d47b3fef9","volumeType":"ROOT","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"3PAR_3000GB_ADV_SATA1","id":211,"poolType":"PreSetup","host":"localhost","path":"/3PAR_3000GB_ADV_SATA1","port":0}},"name":"ROOT-14584","size":107374182400,"path":"c7a8eebc-7750-455c-804f-64c0d66cb4f4","volumeId":57764,"vmName":"i-574-14584-VM","accountId":574,"format":"VHD","id":57764,"hypervisorType":"XenServer"},"dataStore":{"com.cloud.agent.api.to.NfsTO":{"_url":"nfs://172.16.4.65/vol/secondary_clpr","_role":"Image"}},"vmName":"i-574-14584-VM","name":"srvrasautos2_ROOT-14584_20141007233517","hypervisorType":"XenServer","id":11831}},"destTO":{"org.apache.cloudstack.storage.to.TemplateObjectTO":{"path":"template/tmpl/574/599","uuid":"70d21214-33d0-49e0-8b45-c7702b0fe579","id":599,"format":"RAW","accountId":574,"hvm":true,"displayText":"templateras","imageDataStore":{"com.cloud.agent.api.to.NfsTO":{"_url":"nfs://172.16.4.65/vol/secondary_clpr","_role":"Image"}},"name":"248e2097b-4af7-38f7-a851-029ef11f52cc","hypervisorType":"XenServer"}},"executeInSequence":true,"wait":10800}}]
 }
2015-08-20 05:49:03,212 DEBUG [cloud.async.AsyncJobManagerImpl] 
(catalina-exec-1:null) submit async job-45975 = [ 
8ac23585-989d-4e3d-bcb9-3d3602842b8f ], details: AsyncJobVO {id:45975, userId: 
2, accountId: 2, sessionKey: null, instanceType: VirtualMachine, instanceId: 
14584, cmd: org.apache.cloudstack.api.command.user.vm.StartVMCmd, 
cmdOriginator: null, cmdInfo: 
{"response":"json","id":"98227dc9-682e-4f42-87e1-bd4b8045c7c9","sessionkey":"hwnxmM0He9EXs2craugKg3XyWL4\u003d","cmdEventType":"VM.START","ctxUserId":"2","httpmethod":"GET","_":"1440067641673","ctxAccountId":"2","ctxStartEventId":"38651246"},
 cmdVersion: 0, callbackType: 0, callbackAddress: null, status: 0, 
processStatus: 0, resultCode: 0, result: null, initMsid: 139549854171544, 
completeMsid: null, lastUpdated: null, lastPolled: null, created: null}
2015-08-20 05:49:05,821 DEBUG [cloud.network.NetworkManagerImpl] 
(Job-Executor-32:job-45975 = [ 8ac23585-989d-4e3d-bcb9-3d3602842b8f ]) Asking 
VirtualRouter to prepare for 
Nic[194602-14584-5d82a92d-b828-45bc-882a-b5ce17401812-172.16.100.244]
2015-08-20 05:49:08,947 DEBUG [cloud.network.NetworkManagerImpl] 
(Job-Executor-32:job-45975 = [ 8ac23585-989d-4e3d-bcb9-3d3602842b8f ]) Asking 
VirtualRouter to prepare for Nic[194621-14584-null-172.16.180.35]
2015-08-20 05:49:10,181 DEBUG [cloud.storage.VolumeManagerImpl] 
(Job-Executor-32:job-45975 = [ 8ac23585-989d-4e3d-bcb9-3d3602842b8f ]) No need 
to recreate the volume: Vol[13270|vm=14584|DATADISK], since it already has a 
pool assigned: 208, adding disk to VM
2015-08-20 05:49:10,184 DEBUG [cloud.storage.VolumeManagerImpl] 
(Job-Executor-32:job-45975 = [ 8ac23585-989d-4e3d-bcb9-3d3602842b8f ]) No need 
to recreate the volume: Vol[57764|vm=14584|ROOT], since it already has a pool 
assigned: 211, adding disk to VM
2015-08-20 05:49:10,271 DEBUG [agent.transport.Request] 
(Job-Executor-32:job-45975 = [ 8ac23585-989d-4e3d-bcb9-3d3602842b8f ]) Seq 
595-838074847: Sending  { Cmd , MgmtId: 139549854171544, via: 595, Ver: v1, 
Flags: 100111, 
[{"com.cloud.agent.api.StartCommand":{"vm":{"id":14584,"name":"i-574-14584-VM","bootloader":"PyGrub","type":"User","cpus":2,"minSpeed":525,"maxSpeed":2100,"minRam":4294967296,"maxRam":4294967296,"arch":"x86_64","os":"CentOS
 6.0 
(64-bit)","bootArgs":"","rebootOnCrash":false,"enableHA":true,"limitCpuUse":false,"enableDynamicallyScaleVm":false,"vncPassword":"63729fa8c6c9ecae","params":{"memoryOvercommitRatio":"1","platform":"viridian:true;acpi:true;apic:true;pae:true;nx:false","Message.ReservedCapacityFreed.Flag":"true","hypervisortoolsversion":"xenserver56","cpuOvercommitRatio":"4"},"uuid":"98227dc9-682e-4f42-87e1-bd4b8045c7c9","disks":[{"data":{"org.apache.cloudstack.storage.to.VolumeObjectTO":{"uuid":"71095933-5ce2-4786-8527-1dbe11876004","volumeType":"DATADISK","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"3PAR_2000GB_ADV_SAS","id":208,"poolType":"PreSetup","host":"localhost","path":"/3PAR_2000GB_ADV_SAS","port":0}},"name":"Datos","size":214748364800,"path":"69451be5-bd65-41d4-b465-08933d393498","volumeId":13270,"vmName":"i-574-14584-VM","accountId":574,"format":"VHD","id":13270,"hypervisorType":"XenServer"}},"diskSeq":1,"type":"DATADISK"},{"data":{"org.apache.cloudstack.storage.to.VolumeObjectTO":{"uuid":"a15d0923-0a25-408f-9d10-fd5d47b3fef9","volumeType":"ROOT","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"3PAR_3000GB_ADV_SATA1","id":211,"poolType":"PreSetup","host":"localhost","path":"/3PAR_3000GB_ADV_SATA1","port":0}},"name":"ROOT-14584","size":107374182400,"path":"c7a8eebc-7750-455c-804f-64c0d66cb4f4","volumeId":57764,"vmName":"i-574-14584-VM","accountId":574,"format":"VHD","id":57764,"hypervisorType":"XenServer"}},"diskSeq":0,"type":"ROOT"},{"data":{"org.apache.cloudstack.storage.to.TemplateObjectTO":{"id":0,"format":"ISO","accountId":0,"hvm":false}},"diskSeq":3,"type":"ISO"}],"nics":[{"deviceId":0,"networkRateMbps":200,"defaultNic":true,"uuid":"040aaa12-4338-4181-bb60-9dc07aa804e8","ip":"172.16.100.244","netmask":"255.255.252.0","gateway":"172.16.100.1","mac":"02:00:3b:b1:00:16","dns1":"66.165.160.179","dns2":"66.165.160.180","broadcastType":"Vlan","type":"Guest","broadcastUri":"vlan://3042","isolationUri":"vlan://3042","isSecurityGroupEnabled":false,"name":"VLAN3000-3010"},{"deviceId":1,"networkRateMbps":200,"defaultNic":false,"uuid":"3ef8c0d3-83c0-4569-990a-577ecd21f707","ip":"172.16.180.35","netmask":"255.255.255.240","gateway":"172.16.180.33","mac":"06:07:8c:00:0f:0d","dns1":"66.165.160.179","dns2":"66.165.160.180","broadcastType":"Vlan","type":"Guest","broadcastUri":"vlan://182","isolationUri":"vlan://182","isSecurityGroupEnabled":false,"name":"VLAN3000-3010"}]},"hostIp":"172.16.1.11","executeInSequence":true,"wait":0}}]
 }
2015-08-20 05:49:10,273 DEBUG [agent.transport.Request] 
(Job-Executor-32:job-45975 = [ 8ac23585-989d-4e3d-bcb9-3d3602842b8f ]) Seq 
595-838074847: Executing:  { Cmd , MgmtId: 139549854171544, via: 595, Ver: v1, 
Flags: 100111, 
[{"com.cloud.agent.api.StartCommand":{"vm":{"id":14584,"name":"i-574-14584-VM","bootloader":"PyGrub","type":"User","cpus":2,"minSpeed":525,"maxSpeed":2100,"minRam":4294967296,"maxRam":4294967296,"arch":"x86_64","os":"CentOS
 6.0 
(64-bit)","bootArgs":"","rebootOnCrash":false,"enableHA":true,"limitCpuUse":false,"enableDynamicallyScaleVm":false,"vncPassword":"63729fa8c6c9ecae","params":{"memoryOvercommitRatio":"1","platform":"viridian:true;acpi:true;apic:true;pae:true;nx:false","Message.ReservedCapacityFreed.Flag":"true","hypervisortoolsversion":"xenserver56","cpuOvercommitRatio":"4"},"uuid":"98227dc9-682e-4f42-87e1-bd4b8045c7c9","disks":[{"data":{"org.apache.cloudstack.storage.to.VolumeObjectTO":{"uuid":"71095933-5ce2-4786-8527-1dbe11876004","volumeType":"DATADISK","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"3PAR_2000GB_ADV_SAS","id":208,"poolType":"PreSetup","host":"localhost","path":"/3PAR_2000GB_ADV_SAS","port":0}},"name":"Datos","size":214748364800,"path":"69451be5-bd65-41d4-b465-08933d393498","volumeId":13270,"vmName":"i-574-14584-VM","accountId":574,"format":"VHD","id":13270,"hypervisorType":"XenServer"}},"diskSeq":1,"type":"DATADISK"},{"data":{"org.apache.cloudstack.storage.to.VolumeObjectTO":{"uuid":"a15d0923-0a25-408f-9d10-fd5d47b3fef9","volumeType":"ROOT","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"3PAR_3000GB_ADV_SATA1","id":211,"poolType":"PreSetup","host":"localhost","path":"/3PAR_3000GB_ADV_SATA1","port":0}},"name":"ROOT-14584","size":107374182400,"path":"c7a8eebc-7750-455c-804f-64c0d66cb4f4","volumeId":57764,"vmName":"i-574-14584-VM","accountId":574,"format":"VHD","id":57764,"hypervisorType":"XenServer"}},"diskSeq":0,"type":"ROOT"},{"data":{"org.apache.cloudstack.storage.to.TemplateObjectTO":{"id":0,"format":"ISO","accountId":0,"hvm":false}},"diskSeq":3,"type":"ISO"}],"nics":[{"deviceId":0,"networkRateMbps":200,"defaultNic":true,"uuid":"040aaa12-4338-4181-bb60-9dc07aa804e8","ip":"172.16.100.244","netmask":"255.255.252.0","gateway":"172.16.100.1","mac":"02:00:3b:b1:00:16","dns1":"66.165.160.179","dns2":"66.165.160.180","broadcastType":"Vlan","type":"Guest","broadcastUri":"vlan://3042","isolationUri":"vlan://3042","isSecurityGroupEnabled":false,"name":"VLAN3000-3010"},{"deviceId":1,"networkRateMbps":200,"defaultNic":false,"uuid":"3ef8c0d3-83c0-4569-990a-577ecd21f707","ip":"172.16.180.35","netmask":"255.255.255.240","gateway":"172.16.180.33","mac":"06:07:8c:00:0f:0d","dns1":"66.165.160.179","dns2":"66.165.160.180","broadcastType":"Vlan","type":"Guest","broadcastUri":"vlan://182","isolationUri":"vlan://182","isSecurityGroupEnabled":false,"name":"VLAN3000-3010"}]},"hostIp":"172.16.1.11","executeInSequence":true,"wait":0}}]
 }
2015-08-20 05:49:10,402 DEBUG [xen.resource.CitrixResourceBase] 
(DirectAgent-434:null) VM i-574-14584-VM is runing on host 
53109eef-2f53-4f0e-a763-68817d573bd9
2015-08-20 05:49:10,403 DEBUG [xen.resource.CitrixResourceBase] 
(DirectAgent-434:null) The VM is in stopped state, detected problem during 
startup : i-574-14584-VM
2015-08-20 05:49:10,404 DEBUG [agent.transport.Request] (DirectAgent-434:null) 
Seq 595-838074847: Processing:  { Ans: , MgmtId: 139549854171544, via: 595, 
Ver: v1, Flags: 110, 
[{"com.cloud.agent.api.StartAnswer":{"vm":{"id":14584,"name":"i-574-14584-VM","bootloader":"PyGrub","type":"User","cpus":2,"minSpeed":525,"maxSpeed":2100,"minRam":4294967296,"maxRam":4294967296,"arch":"x86_64","os":"CentOS
 6.0 
(64-bit)","bootArgs":"","rebootOnCrash":false,"enableHA":true,"limitCpuUse":false,"enableDynamicallyScaleVm":false,"vncPassword":"63729fa8c6c9ecae","params":{"memoryOvercommitRatio":"1","platform":"viridian:true;acpi:true;apic:true;pae:true;nx:false","Message.ReservedCapacityFreed.Flag":"true","hypervisortoolsversion":"xenserver56","cpuOvercommitRatio":"4"},"uuid":"98227dc9-682e-4f42-87e1-bd4b8045c7c9","disks":[{"data":{"org.apache.cloudstack.storage.to.VolumeObjectTO":{"uuid":"71095933-5ce2-4786-8527-1dbe11876004","volumeType":"DATADISK","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"3PAR_2000GB_ADV_SAS","id":208,"poolType":"PreSetup","host":"localhost","path":"/3PAR_2000GB_ADV_SAS","port":0}},"name":"Datos","size":214748364800,"path":"69451be5-bd65-41d4-b465-08933d393498","volumeId":13270,"vmName":"i-574-14584-VM","accountId":574,"format":"VHD","id":13270,"hypervisorType":"XenServer"}},"diskSeq":1,"type":"DATADISK"},{"data":{"org.apache.cloudstack.storage.to.VolumeObjectTO":{"uuid":"a15d0923-0a25-408f-9d10-fd5d47b3fef9","volumeType":"ROOT","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"3PAR_3000GB_ADV_SATA1","id":211,"poolType":"PreSetup","host":"localhost","path":"/3PAR_3000GB_ADV_SATA1","port":0}},"name":"ROOT-14584","size":107374182400,"path":"c7a8eebc-7750-455c-804f-64c0d66cb4f4","volumeId":57764,"vmName":"i-574-14584-VM","accountId":574,"format":"VHD","id":57764,"hypervisorType":"XenServer"}},"diskSeq":0,"type":"ROOT"},{"data":{"org.apache.cloudstack.storage.to.TemplateObjectTO":{"id":0,"format":"ISO","accountId":0,"hvm":false}},"diskSeq":3,"type":"ISO"}],"nics":[{"deviceId":0,"networkRateMbps":200,"defaultNic":true,"uuid":"040aaa12-4338-4181-bb60-9dc07aa804e8","ip":"172.16.100.244","netmask":"255.255.252.0","gateway":"172.16.100.1","mac":"02:00:3b:b1:00:16","dns1":"66.165.160.179","dns2":"66.165.160.180","broadcastType":"Vlan","type":"Guest","broadcastUri":"vlan://3042","isolationUri":"vlan://3042","isSecurityGroupEnabled":false,"name":"VLAN3000-3010"},{"deviceId":1,"networkRateMbps":200,"defaultNic":false,"uuid":"3ef8c0d3-83c0-4569-990a-577ecd21f707","ip":"172.16.180.35","netmask":"255.255.255.240","gateway":"172.16.180.33","mac":"06:07:8c:00:0f:0d","dns1":"66.165.160.179","dns2":"66.165.160.180","broadcastType":"Vlan","type":"Guest","broadcastUri":"vlan://182","isolationUri":"vlan://182","isSecurityGroupEnabled":false,"name":"VLAN3000-3010"}]},"host_guid":"53109eef-2f53-4f0e-a763-68817d573bd9","result":true,"details":"VM
 i-574-14584-VM is runing on host 
53109eef-2f53-4f0e-a763-68817d573bd9","wait":0}}] }
2015-08-20 05:49:19,614 WARN  [xen.resource.CitrixResourceBase] 
(DirectAgent-41:null) Detecting a new state but couldn't find a old state so 
adding it to the changes: i-574-14584-VM
2015-08-20 05:49:19,615 DEBUG [agent.transport.Request] (DirectAgent-41:null) 
Seq 566-1609629709: Processing:  { Ans: , MgmtId: 139549854171544, via: 566, 
Ver: v1, Flags: 10, 
[{"com.cloud.agent.api.ClusterSyncAnswer":{"_clusterId":5,"_newStates":{"i-574-14584-VM":{"t":"53109eef-2f53-4f0e-a763-68817d573bd9","u":"Running","v":"viridian:true;acpi:true;apic:true;pae:true;nx:false"}},"_isExecuted":false,"result":true,"wait":0}}]
 }
2015-08-20 05:49:19,627 DEBUG [cloud.vm.VirtualMachineManagerImpl] 
(DirectAgent-41:null) VM i-574-14584-VM: cs state = Running and realState = 
Running
2015-08-20 05:49:19,627 DEBUG [cloud.vm.VirtualMachineManagerImpl] 
(DirectAgent-41:null) VM i-574-14584-VM: cs state = Running and realState = 
Running

Regards / Cordialmente,

Jaime O. Rojas S.
Technology Manager
jaime.ro...@kumo.com.co<mailto:jaime.ro...@kumo.com.co><mailto:jaime.ro...@kumo.com.co>
Mobile: +57 301-3382382
Office: +57-1-8766767 x215

De: Jaime Orlando Rojas Sanchez
Enviado el: jueves, 20 de agosto de 2015 9:54 a. m.
Para: 'users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>'
Asunto: VM stuck in a failing Host

Hello,

We have a 4.2.1 ACS, running on XenServer 6.2.0, we have a zone with a pool of 
3 host, yesterday 1 host crash and OS get corrupted. I think we lost that host 
and have to reinstall it, but the issue is that we had a couple of VM and VR 
running on that host. The failing host  was the master of the pool, so once it 
fails all the pool was disconnected, we change the master role and recover pool 
management from Xencenter and ACS, once we did it a VM moved to the remaining 
host, all VR and 1 VM kept stuck in failing host.

In DB we see the VR and VM running, even if the host was marked as down and 
maintenance. We changed the VR state to 'stopped' and change de "last host ID" 
and "Host ID" to a working host. Once we did it we were able to destroy the VR 
and recreate them with successful results, they came up on working host. If we 
change only the state, the VR couldn't be destroyed. Here we workaround with 
the 70% of the outage, BUT one VM remain stuck to the host, we change the 
state, the last host ID, but once we press start, it "runs" on the failing host 
and the VM appears as running even if it doesn't. Any suggestion to force the 
VM to start in a different host and remove it from the failing host? This is a 
critical VM, we hope somebody else could give us a hand.

Regards / Cordialmente,

Jaime O. Rojas S.
Technology Manager
jaime.ro...@kumo.com.co<mailto:jaime.ro...@kumo.com.co><mailto:jaime.ro...@kumo.com.co>
Mobile: +57 301-3382382
Office: +57-1-8766767 x215


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