Dear Glenn Thank you very much. I checked your suggestion.
>Check that the vhd-util is the correct version from cloudstack >Run a md5sum on the vhd-util It is the correct version. >Also check that the master and slave can access the secondary storage properly It is no probrem. the master and slave can access the secondary storage. >Run a df -h on the slave and master, what mount's to you have? It is the same mount between the master and slave. How do you think that the master and slave restart? Regards ************************************************** Ryota Maruko Hitachi Solusions East Japan,Ltd. HPC Group PHS：070-6954-1466 FAX:022-266-2247 mailto:ryota.maruko...@hitachi-solutions.com ************************************************** >-----Original Message----- >From: Glenn Wagner [mailto:glenn.wag...@shapeblue.com] >Sent: Thursday, January 28, 2016 4:57 PM >To: users@cloudstack.apache.org >Subject: [!]RE: [ACS4.2.1] SR_BACKEND_FAILURE_82 > >Hi, > >Check that the vhd-util is the correct version from cloudstack >Run a md5sum on the vhd-util > >Also check that the master and slave can access the secondary storage properly > >Run a df -h on the slave and master, what mount's to you have? > >Regards >Glenn > > > > > >ShapeBlue <http://www.shapeblue.com> Glenn Wagner >Senior Consultant , ShapeBlue >d: | s: +27 21 527 0091 <tel:|%20s:%20+27%2021%20527%200091> | > m: +27 73 917 4111 ><tel:+27%2073%20917%204111> >e: glenn.wag...@shapeblue.com | t: ><mailto:glenn.wag...@shapeblue.com%20|%20t:> | w: >www.shapeblue.com <http://www.shapeblue.com> >a: 2nd Floor, Oudehuis Centre, 122 Main Rd, Somerset West Cape Town 7130 >South Africa > >Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue >Services India LLP is a company incorporated in >India and is operated under license from Shape Blue Ltd. Shape Blue Brasil >Consultoria Ltda is a company incorporated >in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue SA Pty >Ltd is a company registered by The Republic >of South Africa and is traded under license from Shape Blue Ltd. ShapeBlue is >a registered trademark. >This email and any attachments to it may be confidential and are intended >solely for the use of the individual to whom >it is addressed. Any views or opinions expressed are solely those of the >author and do not necessarily represent those >of Shape Blue Ltd or related companies. If you are not the intended recipient >of this email, you must neither take any >action based upon its contents, nor copy or show it to anyone. Please contact >the sender if you believe you have received >this email in error. > > > >-----Original Message----- >From: 丸子良太 / MARUKO，RYOUTA [mailto:ryota.maruko...@hitachi-solutions.com] >Sent: Thursday, 28 January 2016 7:33 AM >To: users@cloudstack.apache.org >Subject: [ACS4.2.1] SR_BACKEND_FAILURE_82 > >Hello. > >I did volume snapshot(not VM snapshot) of one VM. >But it occurred the following error > >~~~~~~~ >management-server.log > >create snapshot operation Failed for snapshotId:1497, reason: >SR_BACKEND_FAILURE_82 Failed to snapshot VDI >[opterr=[Command['/usr/bin/vhd-util', 'query', '--debug', '-vsf', '-n', >'/dev/VG_XenStorage-UUID/VHD-UUID'] failed >(22) :20480 failed to get physical size: -22 >hidden: 0] >~~~~~~~ > >There are 5 hosts of XenServer. >And the host of this VM is slave host. > >I tried to operate this command on the host of this VM. >It said the following > >~~~~~~~ >20480 >2952376832 >hidden: 7 >~~~~~~~ > >So, I tried to operate the same command on the master host. >It said the following > >~~~~~~~ >20480 >failed to get physical size: -22 >hidden: 0 >~~~~~~~ > >To transfer master from master host to the slave host will be good??? >Please tell me about this probrem. > >The version is >~~~~~~ >CloudStack 4.2.1 >XenServer 6.1.0 >~~~~~~ > >Regards > > >Find out more about ShapeBlue and our range of CloudStack related services: >IaaS Cloud Design & Build <http://shapeblue.com/iaas-cloud-design-and-build//> > | CSForge – rapid IaaS deployment >framework <http://shapeblue.com/csforge/> >CloudStack Consulting <http://shapeblue.com/cloudstack-consultancy/> | >CloudStack Software Engineering ><http://shapeblue.com/cloudstack-software-engineering/> >CloudStack Infrastructure Support ><http://shapeblue.com/cloudstack-infrastructure-support/> | CloudStack >Bootcamp >Training Courses <http://shapeblue.com/cloudstack-training/>
