Hi Could you post the auth.log file of the Virtual Router you are trying to connect too
Glenn Regards, Glenn Wagner glenn.wag...@shapeblue.com www.shapeblue.com 2nd Floor, Oudehuis Centre, 122 Main Rd, Somerset West, Cape Town 7130South Africa @shapeblue -----Original Message----- From: Venkat Boggarapu [mailto:venka...@axiomio.com] Sent: Wednesday, 30 March 2016 3:02 PM To: users@cloudstack.apache.org Subject: RE: REMOTE VPN CONNECTION FAILED IN UPGRADED CLOUDSTACK FROM 4.3.1 TO 4.71 Hi Glen, We done upgraded all the virtual routers after the cloudstack upgrade. Thanks, Venkat Boggarapu -----Original Message----- From: Glenn Wagner [mailto:glenn.wag...@shapeblue.com] Sent: Wednesday, March 30, 2016 6:24 PM To: users@cloudstack.apache.org Subject: RE: REMOTE VPN CONNECTION FAILED IN UPGRADED CLOUDSTACK FROM 4.3.1 TO 4.71 Hi, Did you upgrade the virtual routers after the upgrade too 4.7.1. Regards Glenn Regards, Glenn Wagner glenn.wag...@shapeblue.com www.shapeblue.com 2nd Floor, Oudehuis Centre, 122 Main Rd, Somerset West, Cape Town 7130South Africa @shapeblue From: Venkat Boggarapu [mailto:venka...@axiomio.com] Sent: Wednesday, 30 March 2016 1:55 PM To: users@cloudstack.apache.org Subject: REMOTE VPN CONNECTION FAILED IN UPGRADED CLOUDSTACK FROM 4.3.1 TO 4.71 Hi Team, Recently I upgraded cloud stack 4.7.1 from 4.3.1 using 4.6 system VM template. When I am using 4.3.1 the REMOTE VPN is working fine with all windows vms like windows 7, 8 and 8.1. I followed the link http://docs.cloudstack.apache.org/projects/cloudstack-administration/en/4.8/networking/using_remote_access.html to enable the "REMOTE VPN" settings After upgradation to cloudstack4.7.1 the remote VPN is not connecting with the same windows VMS and new VMS, we are getting the following error [cid:image001.png@01D18AA8.5D145F10] "L2TP CONNECTION ATTEMEPT FAILED BECAUSE THE SECURITY LAYER ENCOUNTERED A PROCESSING ERROR DURING INITIAL NEGOTIATIONS WITH THE REMOTE COMPUTER" Please share your knowledge with high importance if anyone have faced the same issue with provided documentation. Thanks, Venkat Boggarapu