Hello Makrand, the hypervisor is xenserver, but the snapshot are volumes snapshot and are managed from cloudstack; however i have correct the root-disk with the follow command:
select * from cloud.volumes where state = 'Snapshotting'\G; update volumes set state='Ready' where id ='97'; Now I will to correct the state Creating, are they correct this command ? select id from cloud.snapshots where status = 'Creating'\G; id=3680 select * from snapshot_store_ref where snapshot_id =3680\G; delete from cloud.snapshot_store_ref where snapshot_id =3680; delete from cloud.snapshots where id =3680; Thanks On 05/02/2017 02:46 PM, Makrand wrote: Hello, What hypervisor you're using? Just scan the hypervisor logs and see where and why the task is pending? Cstack just leverages the native functionality of snapshots offered by underlying hypervisor. -- Makrand On Tue, May 2, 2017 at 5:48 PM, Gian Paolo Buono <gianpaolo.bu...@gesca.it><mailto:gianpaolo.bu...@gesca.it> wrote: Hi all, I have ACS 4.9.1 a VM with the volumes snap in "creating" state and the root-disk in Snaphotting... How can I fix It ? Thanks