Hello Greg, Check if any of your primary or secondary storage is in maintenance mode - specific to the uuid mentioned in the error message - Can't find volume:cb1b9a18-6fdb-4613-8153-9595c2f70f58","wait":0 Do you have the version related system template in place and have you updated the template version in the global settings parameter?
With regards Thomas On Thu, 12 Dec 2019, 10:34 pm Greg Goodrich, <ggoodr...@ippathways.com> wrote: > We’ve been doing test runs in our staging environment of upgrading from > 4.9.3 to 4.11, leveraging KVM on our 2 hosts. Recently, we downgraded back > to 4.9.3 to re-run the processes. We restored the database, and the > software on all machines, etc. However, now, the virtual routers are > failing to start, and I’m having difficulties tracking down exactly what is > going wrong. I’ll admit to not being adept at working with CloudStack yet. > I’ve tried restarting the network, both with and without clean up. I’ve > also tried starting the routers via the infrastructure -> routers area. > After a decent amount of time, the status is updated to Stopped. The VMs > never seem to come online, as I’ve checked virsh on both of our hosts, and > the only VMs that seem to be running are the console proxy and secondary > storage VMs. I also tried restarting the agents on both hosts, as well as > the management node and libvirt. > > Here are some snippets from the logs that seem concerning to me, that may > or may not help (these are not in order, and one is from restarting > network, other from starting VR manually): > > 2019-12-12 18:00:34,557 DEBUG [c.c.a.t.Request] > (AgentManager-Handler-10:null) (logid:) Seq 96-6863767307089348712: > Processing: { Ans: , MgmtId: 345051498372, via: 96, Ver: v1, Flags: 110, > [{"org.apache.cloudstack.storage.command.CopyCmdAnswer":{"result":false,"details":"com.cloud.utils.exception.CloudRuntimeException: > com.cloud.utils.exception.CloudRuntimeException: Can't find > volume:cb1b9a18-6fdb-4613-8153-9595c2f70f58","wait":0}}] } > > 2019-12-12 15:44:26,623 DEBUG [c.c.a.t.Request] > (AgentManager-Handler-4:null) (logid:) Seq 96-6863767307089348508: > Processing: { Ans: , MgmtId: 345051498372, via: 96, Ver: v1, Flags: 10, > [{"com.cloud.agent.api.UnsupportedAnswer":{"result":false,"details":"Unsupported > command issued: com.cloud.agent.api.StartCommand. Are you sure you got the > right type of > server?","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped > by previous > failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped > by previous > failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped > by previous > failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped > by previous > failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped > by previous > failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped > by previous > failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped > by previous > failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped > by previous failure","wait":0}}] } > 2019-12-12 15:44:26,623 DEBUG [c.c.a.t.Request] > (Work-Job-Executor-20:ctx-a8bb9961 job-31381/job-31386 ctx-951bce3f) > (logid:010e3619) Seq 96-6863767307089348508: Received: { Ans: , MgmtId: > 345051498372, via: 96(labcloudkvm01.ipplab.corp), Ver: v1, Flags: 10, { > UnsupportedAnswer, Answer, Answer, Answer, Answer, Answer, Answer, Answer, > Answer } } > > Any hints on which path I should go down next would be greatly appreciated! > > -- > Greg Goodrich | IP Pathways > Senior Developer > 3600 109th Street | Urbandale, IA 50322 > p. 515.422.9346 | e. ggoodr...@ippathways.com<mailto:j...@ippathways.com> > >