Hi,

We have performed the test again and got these agent logs,
*Note: *Out-of-band Management is configured. We are able to power on or
off the host using Out-of-band options provided in the ACS dashboard.

*2020-01-29 00:29:14,835 DEBUG [o.a.c.o.OutOfBandManagementServiceImpl]
(pool-5-thread-8:ctx-a17ea784) (logid:884f7c26) Out-of-band Management
action (OFF) on host (147c3685-7aaf-407f-a463-cafb786c0c68) failed with
error: Set Chassis Power Control to Down/Off failed: Command not supported
in present state *


*2020-01-29 00:29:14,841 DEBUG [c.c.a.t.Request]
(AgentManager-Handler-4:null) (logid:) Seq 40-5418674776656839806:
Processing:Â  { Ans: , MgmtId: 279278805473977, via: 40, Ver: v1, Flags:
10, [{"com.cloud.agent.api.Answer":{"result":false,"details":"Heart is
beating...","wait":0}}] }*

*2020-01-29 00:29:14,841 DEBUG [c.c.a.t.Request] (pool-2-thread-46:null)
(logid:8af3b1b0) Seq 40-5418674776656839806: Received:Â  { Ans: , MgmtId:
279278805473977, via: 40(node5z5.digi.com <http://node5z5.digi.com>), Ver:
v1, Flags: 10, { Answer } }*

*2020-01-29 00:29:14,841 DEBUG [c.c.a.m.AgentManagerImpl]
(pool-2-thread-46:null) (logid:8af3b1b0) Details from executing class
com.cloud.agent.api.CheckOnHostCommand: Heart is beating...*

*2020-01-29 00:29:14,844 WARNÂ  [o.a.c.k.h.KVMHAProvider]
(pool-5-thread-8:ctx-a17ea784) (logid:884f7c26) OOBM service is not
configured or enabled for this host node11z5.digi.com
<http://node11z5.digi.com> error is Out-of-band Management action (OFF) on
host (147c3685-7aaf-407f-a463-cafb786c0c68) failed with error: Set Chassis
Power Control to Down/Off failed: Command not supported in present state*


*2020-01-29 00:29:14,844 WARNÂ  [o.a.c.h.t.BaseHATask]
(pool-5-thread-15:null) (logid:a0082d5e) Exception occurred while running
FenceTask on a resource:
org.apache.cloudstack.ha.provider.HAFenceException: OOBM service is not
configured or enabled for this host node11z5.digi.com
<http://node11z5.digi.com>*

*org.apache.cloudstack.ha.provider.HAFenceException: OOBM service is not
configured or enabled for this host node11z5.digi.com
<http://node11z5.digi.com>*

* at
org.apache.cloudstack.kvm.ha.KVMHAProvider.fence(KVMHAProvider.java:99)*

* at
org.apache.cloudstack.kvm.ha.KVMHAProvider.fence(KVMHAProvider.java:42)*

* at
org.apache.cloudstack.ha.task.FenceTask.performAction(FenceTask.java:42)*

* at org.apache.cloudstack.ha.task.BaseHATask$1.call(BaseHATask.java:86)*

* at org.apache.cloudstack.ha.task.BaseHATask$1.call(BaseHATask.java:83)*

* at java.util.concurrent.FutureTask.run(FutureTask.java:266)*

* at
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)*

* at
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)*

* at java.lang.Thread.run(Thread.java:748)*

*Caused by: com.cloud.utils.exception.CloudRuntimeException: Out-of-band
Management action (OFF) on host (147c3685-7aaf-407f-a463-cafb786c0c68)
failed with error: Set Chassis Power Control to Down/Off failed: Command
not supported in present state*


* at
org.apache.cloudstack.outofbandmanagement.OutOfBandManagementServiceImpl.executePowerOperation(OutOfBandManagementServiceImpl.java:423)*

* at sun.reflect.GeneratedMethodAccessor320.invoke(Unknown Source)*

* at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)*


* ... 21 more*

Regards,
Mark.
On Tue, Jan 28, 2020 at 5:46 PM Cloud Udupi <udupi.cl...@gmail.com> wrote:

> Hi Vivek,
>
> I'm using KVM.
> I'm following this guide
> http://docs.cloudstack.apache.org/en/latest/quickinstallationguide/qig.html#quick-installation-guide
>
> This works fine with R230 servers but not with R440 servers.The IPMI
> versions are same on both the setups.
> ACS dashboard shows that "HA fencing is performed" but the dead VMs are
> being shown running on the disconnected host.
>
> Regards,
> Mark
>
> On Tue, Jan 28, 2020 at 5:33 PM Vivek Kumar <vivek.ku...@indiqus.com>
> wrote:
>
>> Hello Mark,
>>
>> What hypervisor are you using ?
>>
>> Vivek Kumar
>> Manager - Cloud & DevOps
>> IndiQus Technologies
>> 24*7  O +91 11 4055 1411  |   M +91 7503460090
>> www.indiqus.com <http://indiqus.com/>
>>
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>>
>> > On 28-Jan-2020, at 5:31 PM, Cloud Udupi <udupi.cl...@gmail.com> wrote:
>> >
>> > Hi,
>> >
>> > I have two different ACS 4.13 setups with HA enabled on both. Both the
>> setups are configured same.
>> >
>> > Setup 1: Having Dell R230 servers. HA works fine.
>> > Setup 2: Having Dell R440 servers. HA doesn't work.
>> >
>> > Both the setups have all things configured which are required for HA to
>> work.
>> >
>> > When the host having VMs running on it goes down,
>> > the host stays in disconnected state ideally the host should go in
>> maintenance mode and VMs should migrate to another available host.
>> >
>> > In my case the Cloudstack shows the VMs running on the dead host.
>> > This is the case only with 2nd setup.
>> >
>> >
>> >
>> > Events section from ACS dashboard,
>> >
>> > Am I missing something?
>> > Please help.
>> >
>> > Regards,
>> > Mark
>>
>>

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