Hi All,

I've got a CloudStack 4.11.2 lab running on a single host & made the (dumb) 
mistake of running OS updates without updating the system VMs beforehand. The 
CloudStack packages upgraded to 4.11.3 just fine but now CloudStack management 
services wont start (see below).

Here's my question:

 - Is it *at all* possible to rectify this (now, post package updates) by 
getting the new system templates in via the CLI tools 
(/usr/share/cloudstack-common/scripts/storage/secondary/cloud-install-sys-tmplt)?
 - The error on the logs *seems* simple, if management could find the new 
template maybe things could proceed?

My impression is no given research I've done so far which seems to amount to:

 - roll back to 4.11.2
 - use the pre-upgrade dump of the DB (which I made)
 - start management services
 - get the new system VMs properly (like I should have in the first place)
 - upgrade to 4.11.3

Humbly (& slightly embarrassed) yours, and thanks,
David

David Merrill
Senior Systems Engineer,
Managed and Private/Hybrid Cloud Services
OTELCO
92 Oak Street, Portland ME 04101
office 207.772.5678 <callto:207.772.5678>
http://www.otelco.com/cloud-and-managed-services
 
Confidentiality Message
The information contained in this e-mail transmission may be confidential and 
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that any dissemination, distribution, copying or other use of this information, 
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On 5/17/20, 8:05 AM, "engineer...@reliablenetworks.com" 
<engineer...@reliablenetworks.com> wrote:

    2020-05-17 07:35:15,659 INFO  [o.e.j.s.AbstractConnector] (Thread-1:null) 
(logid:) Stopped ServerConnector@27808f31{HTTP/1.1,[http/1.1]}{0.0.0.0:8080}
    2020-05-17 07:35:15,664 INFO  [o.e.j.s.session] (Thread-1:null) (logid:) 
Stopped scavenging
    2020-05-17 07:35:15,665 INFO  [o.e.j.s.h.ContextHandler] (Thread-1:null) 
(logid:) Stopped o.e.j.s.h.MovedContextHandler@d6da883{/,null,UNAVAILABLE}
    2020-05-17 07:35:15,669 INFO  [o.e.j.s.h.ContextHandler] (Thread-1:null) 
(logid:) Stopped 
o.e.j.w.WebAppContext@7bc1a03d{/client,null,UNAVAILABLE}{/usr/share/cloudstack-management/webapp}
    2020-05-17 07:35:21,648 INFO  [o.a.c.ServerDaemon] (main:null) (logid:) 
Server configuration file found: /etc/cloudstack/management/server.properties
    2020-05-17 07:35:21,655 INFO  [o.a.c.ServerDaemon] (main:null) (logid:) 
Initializing server daemon on null:8080, with https.enabled=false, 
https.port=8443, context.path=/client
    2020-05-17 07:35:21,666 INFO  [o.e.j.u.log] (main:null) (logid:) Logging 
initialized @713ms to org.eclipse.jetty.util.log.Slf4jLog
    2020-05-17 07:35:21,857 INFO  [o.e.j.s.Server] (main:null) (logid:) 
jetty-9.4.z-SNAPSHOT, build timestamp: 2017-11-21T16:27:37-05:00, git hash: 
82b8fb23f757335bb3329d540ce37a2a2615f0a8
    2020-05-17 07:35:21,893 INFO  [o.e.j.s.AbstractNCSARequestLog] (main:null) 
(logid:) Opened /var/log/cloudstack/management/access.log
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(main:null) (logid:) NO JSP Support for /client, did not find 
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Scavenging every 600000ms
    2020-05-17 07:35:37,117 INFO  [o.a.c.s.m.m.i.DefaultModuleDefinitionSet] 
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    2020-05-17 07:35:37,118 INFO  [o.a.c.s.m.m.i.DefaultModuleDefinitionSet] 
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    2020-05-17 07:35:37,298 DEBUG [c.c.u.c.EncryptionSecretKeyChecker] 
(main:null) (logid:) Encryption Type: file
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configuration found at /etc/cloudstack/management/log4j-cloud.xml
    2020-05-17 07:35:37,367 INFO  [o.a.c.s.m.m.i.DefaultModuleDefinitionSet] 
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(main:null) (logid:) Module Hierarchy:         plaintext
    2020-05-17 07:35:37,373 INFO  [o.a.c.s.m.m.i.DefaultModuleDefinitionSet] 
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    2020-05-17 07:35:37,374 INFO  [o.a.c.s.m.m.i.DefaultModuleDefinitionSet] 
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    2020-05-17 07:35:37,374 INFO  [o.a.c.s.m.m.i.DefaultModuleDefinitionSet] 
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    2020-05-17 07:35:37,374 INFO  [o.a.c.s.m.m.i.DefaultModuleDefinitionSet] 
(main:null) (logid:) Module Hierarchy:         sha256salted
    2020-05-17 07:35:37,374 INFO  [o.a.c.s.m.m.i.DefaultModuleDefinitionSet] 
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    2020-05-17 07:35:37,375 INFO  [o.a.c.s.m.m.i.DefaultModuleDefinitionSet] 
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    2020-05-17 07:35:37,375 INFO  [o.a.c.s.m.m.i.DefaultModuleDefinitionSet] 
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    2020-05-17 07:35:37,375 INFO  [o.a.c.s.m.m.i.DefaultModuleDefinitionSet] 
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(main:null) (logid:) Loading module context [system] from URL 
[jar:file:/usr/share/cloudstack-management/lib/cloudstack-4.11.3.0.jar!/META-INF/cloudstack/bootstrap/spring-bootstrap-context-inheritable.xml]
    2020-05-17 07:35:38,357 INFO  [c.c.u.d.T.Transaction] (main:null) (logid:) 
Is Data Base High Availiability enabled? Ans : false
    2020-05-17 07:35:38,428 DEBUG [c.c.u.d.DriverLoader] (main:null) (logid:) 
Successfully loaded DB driver com.mysql.jdbc.Driver
    2020-05-17 07:35:38,447 DEBUG [c.c.u.d.DriverLoader] (main:null) (logid:) 
DB driver com.mysql.jdbc.Driver was already loaded.
    2020-05-17 07:35:38,449 DEBUG [c.c.u.d.DriverLoader] (main:null) (logid:) 
DB driver com.mysql.jdbc.Driver was already loaded.
    2020-05-17 07:35:39,037 DEBUG [c.c.u.d.ConnectionConcierge] (main:null) 
(logid:) Registering a database connection for LockMaster1
    2020-05-17 07:35:39,037 INFO  [c.c.u.d.Merovingian2] (main:null) (logid:) 
Cleaning up locks for 121112988680429
    2020-05-17 07:35:39,040 INFO  [c.c.u.d.Merovingian2] (main:null) (logid:) 
Released 0 locks for 121112988680429
    2020-05-17 07:35:39,387 INFO  [o.a.c.s.l.CloudStackExtendedLifeCycle] 
(main:null) (logid:) Running system integrity checker 
com.cloud.upgrade.DatabaseUpgradeChecker@3935e9a8
    2020-05-17 07:35:39,389 INFO  [c.c.u.DatabaseUpgradeChecker] (main:null) 
(logid:) Grabbing lock to check for database upgrade.
    2020-05-17 07:35:39,491 DEBUG [c.c.u.d.VersionDaoImpl] (main:null) (logid:) 
Checking to see if the database is at a version before it was the version table 
is created
    2020-05-17 07:35:39,530 INFO  [c.c.u.DatabaseUpgradeChecker] (main:null) 
(logid:) DB version = 4.11.2.0 Code Version = 4.11.3.0
    2020-05-17 07:35:39,531 INFO  [c.c.u.DatabaseUpgradeChecker] (main:null) 
(logid:) Database upgrade must be performed from 4.11.2.0 to 4.11.3.0
    2020-05-17 07:35:39,532 DEBUG [c.c.u.DatabaseUpgradeChecker] (main:null) 
(logid:) Running upgrade Upgrade41120to41130 to upgrade from 4.11.2.0-4.11.3.0 
to 4.11.3.0
    2020-05-17 07:35:39,534 DEBUG [c.c.u.d.Upgrade41120to41130] (main:null) 
(logid:) Updating System Vm template IDs
    2020-05-17 07:35:39,538 DEBUG [c.c.u.d.Upgrade41120to41130] (main:null) 
(logid:) Updating LXC System Vms
    2020-05-17 07:35:39,540 WARN  [c.c.u.d.Upgrade41120to41130] (main:null) 
(logid:) 4.11.3.0LXC SystemVm template not found. LXC hypervisor is not used, 
so not failing upgrade
    2020-05-17 07:35:39,543 DEBUG [c.c.u.d.Upgrade41120to41130] (main:null) 
(logid:) Updating Ovm3 System Vms
    2020-05-17 07:35:39,544 WARN  [c.c.u.d.Upgrade41120to41130] (main:null) 
(logid:) 4.11.3.0Ovm3 SystemVm template not found. Ovm3 hypervisor is not used, 
so not failing upgrade
    2020-05-17 07:35:39,545 DEBUG [c.c.u.d.Upgrade41120to41130] (main:null) 
(logid:) Updating KVM System Vms
    2020-05-17 07:35:39,547 ERROR [c.c.u.DatabaseUpgradeChecker] (main:null) 
(logid:) Unable to upgrade the database
    com.cloud.utils.exception.CloudRuntimeException: 4.11.3.0KVM SystemVm 
template not found. Cannot upgrade system Vms
        at 
com.cloud.upgrade.dao.Upgrade41120to41130.updateSystemVmTemplates(Upgrade41120to41130.java:203)
        at 
com.cloud.upgrade.dao.Upgrade41120to41130.performDataMigration(Upgrade41120to41130.java:60)
        at 
com.cloud.upgrade.DatabaseUpgradeChecker.upgrade(DatabaseUpgradeChecker.java:586)
        at 
com.cloud.upgrade.DatabaseUpgradeChecker.check(DatabaseUpgradeChecker.java:666)
        at 
org.apache.cloudstack.spring.lifecycle.CloudStackExtendedLifeCycle.checkIntegrity(CloudStackExtendedLifeCycle.java:65)
        at 
org.apache.cloudstack.spring.lifecycle.CloudStackExtendedLifeCycle.start(CloudStackExtendedLifeCycle.java:55)
        at 
org.springframework.context.support.DefaultLifecycleProcessor.doStart(DefaultLifecycleProcessor.java:183)
        at 
org.springframework.context.support.DefaultLifecycleProcessor.access$200(DefaultLifecycleProcessor.java:52)
        at 
org.springframework.context.support.DefaultLifecycleProcessor$LifecycleGroup.start(DefaultLifecycleProcessor.java:358)
        at 
org.springframework.context.support.DefaultLifecycleProcessor.startBeans(DefaultLifecycleProcessor.java:159)
        at 
org.springframework.context.support.DefaultLifecycleProcessor.onRefresh(DefaultLifecycleProcessor.java:123)
        at 
org.springframework.context.support.AbstractApplicationContext.finishRefresh(AbstractApplicationContext.java:884)
        at 
org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:552)
        at 
org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.loadContext(DefaultModuleDefinitionSet.java:145)
        at 
org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet$2.with(DefaultModuleDefinitionSet.java:122)
        at 
org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:245)
        at 
org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:250)
        at 
org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:233)
        at 
org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.loadContexts(DefaultModuleDefinitionSet.java:117)
        at 
org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.load(DefaultModuleDefinitionSet.java:79)
        at 
org.apache.cloudstack.spring.module.factory.ModuleBasedContextFactory.loadModules(ModuleBasedContextFactory.java:37)
        at 
org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.init(CloudStackSpringContext.java:71)
        at 
org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.<init>(CloudStackSpringContext.java:58)
        at 
org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.<init>(CloudStackSpringContext.java:62)
        at 
org.apache.cloudstack.spring.module.web.CloudStackContextLoaderListener.contextInitialized(CloudStackContextLoaderListener.java:52)
        at 
org.eclipse.jetty.server.handler.ContextHandler.callContextInitialized(ContextHandler.java:890)
        at 
org.eclipse.jetty.servlet.ServletContextHandler.callContextInitialized(ServletContextHandler.java:532)
        at 
org.eclipse.jetty.server.handler.ContextHandler.startContext(ContextHandler.java:853)
        at 
org.eclipse.jetty.servlet.ServletContextHandler.startContext(ServletContextHandler.java:344)
        at 
org.eclipse.jetty.webapp.WebAppContext.startWebapp(WebAppContext.java:1515)
        at 
org.eclipse.jetty.webapp.WebAppContext.startContext(WebAppContext.java:1477)
        at 
org.eclipse.jetty.server.handler.ContextHandler.doStart(ContextHandler.java:785)
        at 
org.eclipse.jetty.servlet.ServletContextHandler.doStart(ServletContextHandler.java:261)
        at 
org.eclipse.jetty.webapp.WebAppContext.doStart(WebAppContext.java:545)
        at 
org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
        at 
org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:133)
        at 
org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:107)
        at 
org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:113)
        at 
org.eclipse.jetty.server.handler.gzip.GzipHandler.doStart(GzipHandler.java:273)
        at 
org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
        at 
org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:133)
        at 
org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:115)
        at 
org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:113)
        at 
org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
        at 
org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:133)
        at org.eclipse.jetty.server.Server.start(Server.java:418)
        at 
org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:107)
        at 
org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:113)
        at org.eclipse.jetty.server.Server.doStart(Server.java:385)
        at 
org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
        at org.apache.cloudstack.ServerDaemon.start(ServerDaemon.java:200)
        at org.apache.cloudstack.ServerDaemon.main(ServerDaemon.java:101)
    2020-05-17 07:35:39,550 DEBUG [c.c.u.d.T.Transaction] (main:null) (logid:) 
Rolling back the transaction: Time = 18 Name =  Upgrade; called by 
-TransactionLegacy.rollback:890-TransactionLegacy.removeUpTo:833-TransactionLegacy.close:657-DatabaseUpgradeChecker.upgrade:597-DatabaseUpgradeChecker.check:666-CloudStackExtendedLifeCycle.checkIntegrity:65-CloudStackExtendedLifeCycle.start:55-DefaultLifecycleProcessor.doStart:183-DefaultLifecycleProcessor.access$200:52-DefaultLifecycleProcessor$LifecycleGroup.start:358-DefaultLifecycleProcessor.startBeans:159-DefaultLifecycleProcessor.onRefresh:123
    2020-05-17 07:35:39,604 WARN  [o.a.c.s.m.c.ResourceApplicationContext] 
(main:null) (logid:) Exception encountered during context initialization - 
cancelling refresh attempt: 
org.springframework.context.ApplicationContextException: Failed to start bean 
'cloudStackLifeCycle'; nested exception is 
com.cloud.utils.exception.CloudRuntimeException: Unable to upgrade the database
    2020-05-17 07:35:39,605 WARN  [o.e.j.w.WebAppContext] (main:null) (logid:) 
Failed startup of context 
o.e.j.w.WebAppContext@7bc1a03d{/client,file:///usr/share/cloudstack-management/webapp/,UNAVAILABLE}{/usr/share/cloudstack-management/webapp}
    org.springframework.context.ApplicationContextException: Failed to start 
bean 'cloudStackLifeCycle'; nested exception is 
com.cloud.utils.exception.CloudRuntimeException: Unable to upgrade the database
        at 
org.springframework.context.support.DefaultLifecycleProcessor.doStart(DefaultLifecycleProcessor.java:186)
        at 
org.springframework.context.support.DefaultLifecycleProcessor.access$200(DefaultLifecycleProcessor.java:52)
        at 
org.springframework.context.support.DefaultLifecycleProcessor$LifecycleGroup.start(DefaultLifecycleProcessor.java:358)
        at 
org.springframework.context.support.DefaultLifecycleProcessor.startBeans(DefaultLifecycleProcessor.java:159)
        at 
org.springframework.context.support.DefaultLifecycleProcessor.onRefresh(DefaultLifecycleProcessor.java:123)
        at 
org.springframework.context.support.AbstractApplicationContext.finishRefresh(AbstractApplicationContext.java:884)
        at 
org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:552)
        at 
org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.loadContext(DefaultModuleDefinitionSet.java:145)
        at 
org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet$2.with(DefaultModuleDefinitionSet.java:122)
        at 
org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:245)
        at 
org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:250)
        at 
org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:233)
        at 
org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.loadContexts(DefaultModuleDefinitionSet.java:117)
        at 
org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.load(DefaultModuleDefinitionSet.java:79)
        at 
org.apache.cloudstack.spring.module.factory.ModuleBasedContextFactory.loadModules(ModuleBasedContextFactory.java:37)
        at 
org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.init(CloudStackSpringContext.java:71)
        at 
org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.<init>(CloudStackSpringContext.java:58)
        at 
org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.<init>(CloudStackSpringContext.java:62)
        at 
org.apache.cloudstack.spring.module.web.CloudStackContextLoaderListener.contextInitialized(CloudStackContextLoaderListener.java:52)
        at 
org.eclipse.jetty.server.handler.ContextHandler.callContextInitialized(ContextHandler.java:890)
        at 
org.eclipse.jetty.servlet.ServletContextHandler.callContextInitialized(ServletContextHandler.java:532)
        at 
org.eclipse.jetty.server.handler.ContextHandler.startContext(ContextHandler.java:853)
        at 
org.eclipse.jetty.servlet.ServletContextHandler.startContext(ServletContextHandler.java:344)
        at 
org.eclipse.jetty.webapp.WebAppContext.startWebapp(WebAppContext.java:1515)
        at 
org.eclipse.jetty.webapp.WebAppContext.startContext(WebAppContext.java:1477)
        at 
org.eclipse.jetty.server.handler.ContextHandler.doStart(ContextHandler.java:785)
        at 
org.eclipse.jetty.servlet.ServletContextHandler.doStart(ServletContextHandler.java:261)
        at 
org.eclipse.jetty.webapp.WebAppContext.doStart(WebAppContext.java:545)
        at 
org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
        at 
org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:133)
        at 
org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:107)
        at 
org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:113)
        at 
org.eclipse.jetty.server.handler.gzip.GzipHandler.doStart(GzipHandler.java:273)
        at 
org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
        at 
org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:133)
        at 
org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:115)
        at 
org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:113)
        at 
org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
        at 
org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:133)
        at org.eclipse.jetty.server.Server.start(Server.java:418)
        at 
org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:107)
        at 
org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:113)
        at org.eclipse.jetty.server.Server.doStart(Server.java:385)
        at 
org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
        at org.apache.cloudstack.ServerDaemon.start(ServerDaemon.java:200)
        at org.apache.cloudstack.ServerDaemon.main(ServerDaemon.java:101)
    Caused by: com.cloud.utils.exception.CloudRuntimeException: Unable to 
upgrade the database
        at 
com.cloud.upgrade.DatabaseUpgradeChecker.upgrade(DatabaseUpgradeChecker.java:595)
        at 
com.cloud.upgrade.DatabaseUpgradeChecker.check(DatabaseUpgradeChecker.java:666)
        at 
org.apache.cloudstack.spring.lifecycle.CloudStackExtendedLifeCycle.checkIntegrity(CloudStackExtendedLifeCycle.java:65)
        ... 47 more
    Caused by: com.cloud.utils.exception.CloudRuntimeException: 4.11.3.0KVM 
SystemVm template not found. Cannot upgrade system Vms
        at 
com.cloud.upgrade.dao.Upgrade41120to41130.updateSystemVmTemplates(Upgrade41120to41130.java:203)
        at 
com.cloud.upgrade.dao.Upgrade41120to41130.performDataMigration(Upgrade41120to41130.java:60)
        at 
com.cloud.upgrade.DatabaseUpgradeChecker.upgrade(DatabaseUpgradeChecker.java:586)
        ... 49 more
    2020-05-17 07:35:39,609 INFO  [o.e.j.s.h.ContextHandler] (main:null) 
(logid:) Started o.e.j.s.h.MovedContextHandler@d6da883{/,null,AVAILABLE}
    2020-05-17 07:35:39,658 INFO  [o.e.j.s.AbstractConnector] (main:null) 
(logid:) Started ServerConnector@27808f31{HTTP/1.1,[http/1.1]}{0.0.0.0:8080}
    2020-05-17 07:35:39,659 INFO  [o.e.j.s.Server] (main:null) (logid:) Started 
@18708ms
    

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