Yes this is exactly the same issue that i faced.

Sent from my iPhone

> On 12-Aug-2020, at 8:35 AM, Eric Lee Green <eric.lee.gr...@gmail.com> wrote:
> 
> Correct, 4.11.3 template is used for 4.11.3, 4.12, and 4.13. 4.14 moves to 
> the 4.14.0 template.
> 
> There seems to be something odd happening key-wise sometimes with upgrades 
> from 4.11.3 to 4.13.1 or 4.14.0.   I managed an upgrade from 4.11.3 to 4.13.1 
> that *almost* worked, but the secondary storage VM wouldn't work and thus I 
> couldn't spawn new virtual machines. Same symptom -- key error when the agent 
> tried to ssh into it. And deleting it and making it respawn didn't help. Then 
> I tried 4.11.3 to 4.14.0 and *all* the VM's failed at that point (of course, 
> that was with the new template).
> 
> Right now I'm back at 4.11.3 until this can be figured out.
> 
>> On 8/11/2020 5:53 AM, Ammad Syed wrote:
>> Hi,
>> 
>> I think 4.12 and 4.13 uses same systemVM template i.e 4.11.3 version, which
>> I already have registered. Currently I am running 4.11.3 version of ACS.
>> 
>> MariaDB [cloud]> SELECT id,name,type,cross_zones,state FROM
>> cloud.vm_template WHERE name like '%systemvm-xenserver%' AND removed IS
>> NULL;
>> +------+-----------------------------+--------+-------------+----------+
>> | id   | name                        | type   | cross_zones | state    |
>> +------+-----------------------------+--------+-------------+----------+
>> |  337 | systemvm-xenserver-3.0.0    | SYSTEM |           0 | Inactive |
>> |  418 | systemvm-xenserver-4.2      | SYSTEM |           0 | Active   |
>> |  472 | systemvm-xenserver-4.3      | USER   |           1 | Inactive |
>> |  473 | systemvm-xenserver-4.3      | USER   |           1 | Inactive |
>> |  474 | systemvm-xenserver-4.3      | USER   |           1 | Inactive |
>> |  475 | systemvm-xenserver-4.3      | USER   |           1 | Inactive |
>> |  476 | systemvm-xenserver-4.3      | USER   |           0 | Inactive |
>> |  479 | systemvm-xenserver-4.3-2    | USER   |           1 | Inactive |
>> |  480 | systemvm-xenserver-4.3      | SYSTEM |           0 | Active   |
>> |  549 | systemvm-xenserver-4.5.1    | USER   |           0 | Active   |
>> |  550 | systemvm-xenserver-4.5.1    | SYSTEM |           0 | Active   |
>> |  651 | systemvm-xenserver-4.7.0    | USER   |           0 | Inactive |
>> |  652 | systemvm-xenserver-4.7.0    | USER   |           0 | Inactive |
>> |  653 | systemvm-xenserver-4.7.0    | SYSTEM |           0 | Inactive |
>> |  737 | systemvm-xenserver-4.9.2    | SYSTEM |           1 | Inactive |
>> |  739 | systemvm-xenserver-4.9.2-sb | SYSTEM |           1 | Active   |
>> | 1245 | systemvm-xenserver-4.11.1   | SYSTEM |           1 | Active   |
>> | 1584 | systemvm-xenserver-4.11.2   | SYSTEM |           1 | Active   |
>> | 1677 | systemvm-xenserver-4.11.3   | SYSTEM |           1 | Active   |
>> +------+-----------------------------+--------+-------------+----------+
>> 
>> - Ammad
>> 
>> On Tue, Aug 11, 2020 at 5:17 PM Pierre-Luc Dion <pdion...@apache.org> wrote:
>> db.
>>> Hi Syed,
>>> From 4.12, the systemvm template had to be upgraded because of OS change in
>>> the template, moved to a latest version of Debian. Because of that, some VR
>>> scripts have changed and make obsolete older version of VRs, so you will
>>> most likely have to register an updated systemvm templates and upgrade your
>>> system VMs and VRs.
>>> 
>>> Regards,
>>> 
>>>> On Tue, Aug 11, 2020 at 6:24 AM Ammad Syed <syedamma...@gmail.com> wrote:
>>> 
>>>> Hi Guys,
>>>> 
>>>> I was previously on 4.9.3 cloudstack and upgraded to 4.11.1 then 4.11.3.
>>>> The version 4.11.3 is working fine since six months.
>>>> 
>>>> Now I have tried to upgrade my system from 4.11.3 to 4.13.1. The upgrade
>>>> goes successful. I didn't uploaded any system VM template. However the
>>>> problem occured when I recreated my systemVM of POD, the VM recreated and
>>>> its state was running but agent state was not getting up, its showing
>>> blank
>>>> in column.
>>>> 
>>>> Digging further via job logs, the job is failed with error that unable to
>>>> execute command via ssh. Below are the logs.
>>>> 
>>>> 2020-07-25 02:30:48,126 ERROR [c.c.u.s.SshHelper]
>>>> (DirectAgent-211:ctx-62f09b31) (logid:9fa7dece) SSH execution of command
>>>> /opt/cloud/bin/router_proxy.sh keystore-s
>>>> etup 169.254.2.199 /usr/local/cloud/systemvm/conf/agent.properties
>>>> /usr/local/cloud/systemvm/conf/cloud.jks TJaQYChYBwKh7Cx9 365
>>>> /usr/local/cloud/systemvm/conf/clou
>>>> d.csr has an error status code in return. Result output:
>>>> 2020-07-25 02:30:48,127 DEBUG [c.c.a.m.DirectAgentAttache]
>>>> (DirectAgent-211:ctx-62f09b31) (logid:9fa7dece) Seq
>>>> 906-3195585410596077730: Response Received:
>>>> 2020-07-25 02:30:48,127 DEBUG [c.c.a.t.Request]
>>>> (DirectAgent-211:ctx-62f09b31) (logid:9fa7dece) Seq
>>>> 906-3195585410596077730: Processing:  { Ans: , MgmtId: 779271079
>>>> 43497, via: 906(xen-21-10-a3-khi02), Ver: v1, Flags: 10,
>>>> [{"org.apache.cloudstack.ca
>>>> .SetupKeystoreAnswer":{"result":false,"wait":0}}]
>>>> }
>>>> 2020-07-25 02:30:48,127 DEBUG [c.c.a.t.Request]
>>>> (Work-Job-Executor-41:ctx-4e3c666d job-1208155/job-1208258 ctx-df740f75)
>>>> (logid:9fa7dece) Seq 906-319558541059607773
>>>> 0: Received:  { Ans: , MgmtId: 77927107943497, via:
>>>> 906(xen-21-10-a3-khi02), Ver: v1, Flags: 10, { SetupKeystoreAnswer } }
>>>> 2020-07-25 02:30:48,127 ERROR [c.c.v.VirtualMachineManagerImpl]
>>>> (Work-Job-Executor-41:ctx-4e3c666d job-1208155/job-1208258 ctx-df740f75)
>>>> (logid:9fa7dece) Failed to setup keystore and generate CSR for system vm:
>>>> s-24142-VM
>>>> 2020-07-25 02:30:48,127 DEBUG [c.c.v.VmWorkJobHandlerProxy]
>>>> (Work-Job-Executor-41:ctx-4e3c666d job-1208155/job-1208258 ctx-df740f75)
>>>> (logid:9fa7dece) Done executing VM work job:
>>>> 
>>>> 
>>> com.cloud.vm.VmWorkStart{"dcId":0,"userId":1,"accountId":1,"vmId":24142,"handlerName":"VirtualMachineManagerImpl"}
>>>> 2020-07-25 02:30:48,128 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
>>>> (Work-Job-Executor-41:ctx-4e3c666d job-1208155/job-1208258 ctx-df740f75)
>>>> (logid:9fa7dece) Complete async job-1208258, jobStatus: SUCCEEDED,
>>>> resultCode: 0, result: null
>>>> 
>>>> I tried to dig it further, I was unable to login systemVM via ssh from
>>>> xenserver host with key /root/.ssh/id_rsa.cloud placed. Look like private
>>>> key issue. However I am able to login on my old systemVMs ( i.e created
>>> on
>>>> ACS 4.11.3)
>>>> 
>>>> Also I have SSL certificate enabled for console proxy on my ACS 4.11.3
>>> and
>>>> I am using only xenserver 7.0 hosts.
>>>> 
>>>> I tried to disable SSL on secstorage and console proxy from global
>>>> settings, but still didn't worked.
>>>> 
>>>> I had a fresh installation of ACS 4.13.1 with xenserver 7.0, systemVMs
>>> are
>>>> working fine in it.
>>>> 
>>>> Please advise.
>>>> --
>>>> Regards,
>>>> 
>>>> 
>>>> Syed Ammad Ali
>>>> 
>> 

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