In addition to previous email there is only one host in one zone where
systemVM agent goes up and on all other hosts on that zone agent failed.

If you guys need, I can provide management server logs as well.

Also is there a way to enable debugging in ACS logs to specifically find
out where the problem is?

Ammad Ali

On Mon, Sep 14, 2020 at 10:39 AM Ammad Syed <syedamma...@gmail.com> wrote:

> Hi Perl,
>
> I have taken those steps and verified that systemvm.iso is copied to all
> hosts in all zones.
>
> I have recreated the systemvm and ssh to that host and checked the md5sum
> of iso there and on acs. Both were same.
>
> However the md5sum on which systemvm was working has also same md5sum of
> systemvm iso. The iso is getting copied successfully. The problem looks
> somewhere else.
>
> I have checked in xenserver logs as well but didn’t find any logs that
> something has failed.
>
> Ammad
> Sent from my iPhone
>
> > On 14-Sep-2020, at 9:15 AM, Pearl d'Silva <pearl.dsi...@shapeblue.com>
> wrote:
> >
> > Hi Ammad,
> >
> > Is the understanding right that the steps as mentioned by you in the
> previous mail has in-fact worked on one zone? If that's the case, could you
> please ensure that all the hosts in all the other zones have the new
> systemVM iso copied into them by checking the timestamps as well and
> comparing the checksums against the iso on the management server, so that
> when the system VM's are recreated, they pick up the new iso.
> >
> > Thanks,
> > Pearl
> >
> > ________________________________
> > From: Ammad Syed <syedamma...@gmail.com>
> > Sent: Sunday, September 13, 2020 12:49 PM
> > To: users@cloudstack.apache.org <users@cloudstack.apache.org>
> > Subject: Re: Cloudstack 4.11.3 to 4.13.1 SystemVMs Error
> >
> > Hi Andrija,
> >
> > Here is the permission of mount point in SSVM.
> >
> > root@s-25437-VM:~# df -h
> > Filesystem               Size  Used Avail Use% Mounted on
> > udev                     233M     0  233M   0% /dev
> > tmpfs                     98M   19M   80M  19% /run
> > /dev/xvda5               1.1G  773M  282M  74% /
> > tmpfs                    244M     0  244M   0% /dev/shm
> > tmpfs                    5.0M     0  5.0M   0% /run/lock
> > tmpfs                    244M     0  244M   0% /sys/fs/cgroup
> > /dev/xvda1                92M   35M   57M  39% /boot
> > /dev/xvda6               435M   21M  410M   5% /var
> > /dev/xvda7                75M  1.6M   72M   3% /tmp
> > 172.16.10.35:/nfs/KHI02   12T  7.0T  5.1T  59%
> > /mnt/SecStorage/8ea71ccb-e493-3c7e-8bb0-97871f5c2092
> > tmpfs                     49M     0   49M   0% /run/user/0
> > root@s-25437-VM:~#
> > root@s-25437-VM:~#
> > root@s-25437-VM:~# cd
> /mnt/SecStorage/8ea71ccb-e493-3c7e-8bb0-97871f5c2092
> > root@s-25437-VM:/mnt/SecStorage/8ea71ccb-e493-3c7e-8bb0-97871f5c2092#
> > root@s-25437-VM:/mnt/SecStorage/8ea71ccb-e493-3c7e-8bb0-97871f5c2092# ls
> > -lah
> > total 12K
> > drwxrwxrwx  5 root root   70 Dec 21  2018 .
> > drwxrwxrwx  3 root root 4.0K Sep 10 23:12 ..
> > drwxrwxrwx 52 root root 4.0K Aug 13 19:37 snapshots
> > drwxrwxrwx  3 root root   26 Jun  7  2013 template
> > drwxrwxrwx 98 root root 4.0K Sep  1 12:52 volumes
> >
> > -Ammad Ali
> >
> >> On Fri, Sep 11, 2020 at 6:09 PM Andrija Panic <andrija.pa...@gmail.com>
> >> wrote:
> >>
> >> Can you share permissions of your secondary storage (mount it then ls
> -lah
> >> the mount point)
> >>
> >
> > pearl.dsi...@shapeblue.com
> > www.shapeblue.com
> > 3 London Bridge Street,  3rd floor, News Building, London  SE1 9SGUK
> > @shapeblue
> >
> >
> >
> >>> On Fri, 11 Sep 2020 at 01:39, Ammad Syed <syedamma...@gmail.com>
> wrote:
> >>>
> >>> Hi Andrija,
> >>>
> >>> I have performed an upgrade on my production system from 4.11.3 to
> >> 4.13.1.
> >>> Even I cleared the tags but the issue is still there.
> >>>
> >>> I have four zones and only in one zone and on specific host, the
> >>> systemVM's agent goes up but on all other zones, key injection to
> >> systemVM
> >>> is still failing on all zones and PODs. I have checked, the updated ISO
> >> is
> >>> there on all hosts. The md5sum of systemvm.iso is same on xen hosts and
> >> acs
> >>> host.
> >>>
> >>> Look like a weird problem. How can I troubleshoot this further ? Any
> >> advise
> >>> would be appreciated.
> >>>
> >>> -Ammad
> >>>
> >>
> >>
> >> --
> >>
> >> Andrija Panić
> >>
> >
> >
> > --
> > Regards,
> >
> >
> > Syed Ammad Ali
>


-- 
Regards,


Syed Ammad Ali

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