Hello John,

This mount is done by the SSVM. Does the SSVM has access to the NFS you trying to use as a secondary storage?


Best regards,

Daniel Salvador


On 08/07/2021 08:53, John wrote:
We are having some issues with the latest CS 4.15.1 which we never had before.

We are using the following:-
Ubuntu 20.4
CS 4.15.1

NFS is on the same host as the KVM server.
We can mount the /export/secondary directory successfully from the management host.
But when CS tries to mount it we get this error is the management log.

Unable to mount XXX.XXX.XXXX:/export/secondary at /mnt/SecStorage/4891ed6e-23b4-3b63-a190-1298ce00ed8d due to mount.nfs: access denied by server while mounting XXX.XXX.XXXX:/export/secondary

Further, as we are using the KVM host as the NFS server do we need to install NFS on the management host as well as the KVM host ?

Here is some further logs which may assist.

2021-07-08 11:36:48,252 DEBUG [c.c.a.t.Request] (AgentManager-Handler-9:null) (logid:) Seq 2-5813865643958599684: Processing:  { Ans: , MgmtId: 148407405838237, via: 2, Ver: v1, Flags: 110, [{"com.cloud.agent.api.Answer":{"result":"false","details":"com.cloud.utils.exception.CloudRuntimeException: GetRootDir for nfs://XX.XX.XX.XX/export/secondary <http://XX.XX.XX.XX/export/secondary> failed due to com.cloud.utils.exception.CloudRuntimeException: Unable to mountXX.XX.XX.XX:/export/secondary at /mnt/SecStorage/4891ed6e-23b4-3b63-a190-1298ce00ed8d due to mount.nfs: parsing error on 'vers=' option

Any tips would be helpful.

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