Hi, On the UI, on the Secondary Storage tab (Infrastructure -> Secondary Storage), do you see the store present / added there as well?
Thanks, ________________________________ From: DL <douglasl...@gmail.com> Sent: Monday, September 20, 2021 9:59 AM To: users@cloudstack.apache.org <users@cloudstack.apache.org> Subject: Re: Problem with Templates/ISO Dear Pearl, Thank you so much for getting back to me! Yes, I have both the primary storage and secondary storage set up, in the same way as the Quick Installation Guide. They are at /export/primary and /export/secondary respectively. The /export directory looks like this: /export ├── primary └── secondary └── template └── tmpl └── 1 └── 3 ├── 1e8a80d3-da54-4a4c-a0fb-1a306b390a1c.qcow2 └── template.properties Is this normal? Best regards, Douglas On Mon, Sep 20, 2021 at 12:22 AM Pearl d'Silva <pearl.dsi...@shapeblue.com> wrote: > Hi Douglas, > > Do you have at least one secondary store added to the zone. With respect > to your query on the SystemVM template for 4.15.2, there is no change in > the template, i.e., ACS 4.15.2 uses the same template as 4.15.1. > > Regards, > Pearl > ________________________________ > From: DL <douglasl...@gmail.com> > Sent: Monday, September 20, 2021 9:38 AM > To: users@cloudstack.apache.org <users@cloudstack.apache.org> > Subject: Problem with Templates/ISO > > Hello there, > > I am a new CloutStack user and a new user on this mailing list. After > following the Quick Installation Guide, I ended up with empty Template/ISOs > when I attempted to create a VM instance. > > If I go to Images/Templates, I got 500 Internal Server Error: > > Request Failed (530) > DB Exception on: com.mysql.cj.jdbc.ClientPreparedStatement: SELECT > template_store_ref.id, template_store_ref.store_id, > template_store_ref.template_id, template_store_ref.store_role, > template_store_ref.created, template_store_ref.last_updated, > template_store_ref.download_pct, template_store_ref.size, > template_store_ref.physical_size, template_store_ref.download_state, > template_store_ref.local_path, template_store_ref.error_str, > template_store_ref.job_id, template_store_ref.install_path, > template_store_ref.url, template_store_ref.download_url, > template_store_ref.download_url_created, template_store_ref.is_copy, > template_store_ref.destroyed, template_store_ref.update_count, > template_store_ref.updated, template_store_ref.state, > template_store_ref.ref_cnt FROM template_store_ref WHERE > template_store_ref.template_id = 3 AND template_store_ref.download_state != > 'BYPASSED' AND template_store_ref.destroyed = 0 AND > template_store_ref.store_id IN ) > > Could someone help me fix this issue? > > The quick installation guide I followed says it is for 4.15.2.0 > installation. However, in the System Template Setup section, this command: > """ > > /usr/share/cloudstack-common/scripts/storage/secondary/cloud-install-sys-tmplt > -m /export/secondary -u > > https://download.cloudstack.org/systemvm/4.15/systemvmtemplate-4.15.1-kvm.qcow2.bz2 > -h > <https://download.cloudstack.org/systemvm/4.15/systemvmtemplate-4.15.1-kvm.qcow2.bz2-h> > kvm -F > """ > seems to suggest that the process will download template vms for the > 4.15.1.0 version? > > Could this be the reason? Does anyone have an idea about when the Template > for the 4.15.2.0 version will be available? > > Best regards, > Douglas > > > >