Sure, I am happy to contribute! By the way, just some more clarifications on the issue:
The gateway interface can stay with "Promiscuous Mode: Deny." Only the interface of the VM we use to deploy CloudStack should be "Promiscuous Mode: Allow All." (Also, "All VMs" setting works fine.) This makes sense because if the traffic from the system VMs can hit the gateway, they should be able to access the Internet. It is the interface of the cloudstack VM (VM2) that denies traffic from the system VMs when it is not promiscuous. On Wed, Sep 22, 2021 at 2:36 AM Wei ZHOU <ustcweiz...@gmail.com> wrote: > Hi Douglas, > > Thanks for sharing. > > I recall there is a similar issue with a nested environment on vmware ( > https://github.com/apache/cloudstack/issues/5000). > It would be good to mention it in the cloudstack document. > > Could you please create a pull request for it ? > https://github.com/apache/cloudstack-documentation > > -Wei > > > > On Wed, 22 Sept 2021 at 03:11, DL <douglasl...@gmail.com> wrote: > > > Dear Pearl, Harikrishna, and Wei, > > > > Thank you all for your helpful input! > > With great joy, I'd like to share the reason for the various issues I > > encountered when following the Quick Installation Guide. > > > > In short, the reason is that the network adapters of the VMs that I use > to > > deploy CloudStack are not in the correct Promiscuous Mode. After I set > the > > network adapters as "Promiscuous Mode: Allow All" in VirtualBox, all the > > issues are gone! > > > > As I mentioned before, I am using one VM as the gateway server, and one > VM > > to deploy CloudStack. Let's call the VM that serves as the gateway server > > as VM1, and the VM that I want to deploy CloudStack onto as VM2. > > VM1 has two interfaces. The first interface enp0s3 is a NAT adapter. So, > > this interface uses DHCP and gets Internet access automatically. The > second > > interface, enp0s8, with IP address 172.16.10.1 is an Internal Network > > adapter. It is the gateway. > > VM2 has only one interface, enp0s3, which is also an Internal Network > > adapter. It uses IP 172.16.10.2. > > VM2 can have Internet access through the gateway. However, according to > the > > Quick Installation Guide, other VMs created on this VM2 all attach to the > > newly created bridge (cloudbr0) first. > > Initially, I used the default setting for the Promiscuous Mode (i.e., > Deny) > > for adapters enp0s8 on VM1 and enp0s3 on VM2. It seems that, with this > > setting, the system VMs created by CloudStack cannot reach the gateway > > 172.16.10.1, and thus cannot connect to the Internet. As all symptoms > point > > to a connectivity issue, I tried several hypotheses to try to resolve > > the issue. > > After I changed the Promiscuous Mode to "Allow All" for the two adapters > in > > VirtualBox, now the system VMs can connect to the Internet fine! > > > > I have successfully created an ISO through URL and launched a VM with the > > ISO! > > I still could not upload an ISO from the local file system. As this is > > expected, I will not try to get this feature working. I will just create > > ISOs through URLs if I need any. > > > > > > Do you think configuring the network adapters as "Promiscuous Mode: Allow > > All" (or at least as Allow VMs) should be mentioned in the Quick > > Installation Guide? > > I believe many people are using the virtual environment to test drive > > CloudStack. > > I am not sure whether this is a basic setting that everyone will > > automatically use. But this setting is in the Advanced setting section in > > VirtualBox, and the default setting is "Deny" even for Internal Network > > adapters. > > If this can be mentioned in the installation guide beforehand, it can > > potentially save the time newcomers may need to spend to realize that > this > > is a problem. > > > > Thanks again for the help! > > > > Best regards, > > Douglas > > > > > > > > > > On Tue, Sep 21, 2021 at 6:54 PM DL <douglasl...@gmail.com> wrote: > > > > > Hello Wei, > > > > > > Thanks for the comment. Yes, the problem seems to be here. If I go to > the > > > SSVM console, it cannot connect to the Internet. > > > The consoleproxy VM cannot connect to the Internet either. > > > > > > I don't think I should change configurations within these system VMs, > as > > > the Quick Installation Guide doesn't mention anything about configuring > > the > > > system VMs. > > > Is it because I missed something during the previous configuration > > > process? What could have caused this problem? > > > > > > Best regards, > > > > > > > > > On Tue, Sep 21, 2021 at 3:55 PM Wei ZHOU <ustcweiz...@gmail.com> > wrote: > > > > > >> It looks ssvm is not working well. > > >> Please make sure that ssvm can connect to internet. > > >> > > >> -Wei > > >> > > >> On Tuesday, 21 September 2021, DL <douglasl...@gmail.com> wrote: > > >> > > >> > The "SystemVM Template (KVM)" is ready. However, the "CentOS > > 5.5(64bit) > > >> no > > >> > GUI (KVM)" template is not ready; the status says "Unable to resolve > > >> > download.cloudstack.org." > > >> > This issue is similar to the error I encountered when I tried to > > >> register > > >> > an online ISO. > > >> > If I use the browser, I can visit any website. I can ping > > >> > download.cloudstack.org from the terminal fine. However, cloudstack > > >> seems > > >> > not able to reach the public Internet. > > >> > Is CloudStack using a different way to reach the Internet? > > >> > > > >> > > > >> > > > >> > On Tue, Sep 21, 2021 at 2:10 AM Pearl d'Silva < > > >> pearl.dsi...@shapeblue.com> > > >> > wrote: > > >> > > > >> > > Hi, > > >> > > > > >> > > One of the reasons why the templates may not be showing up in the > VM > > >> > > deployment wizard is because they aren't in the ready state. You > can > > >> > verify > > >> > > that by going into the respective template's info and in the zone > > tab > > >> > you'd > > >> > > probably notice that the template(s) aren't in ready state. > Ideally, > > >> once > > >> > > the SystemVMs, essentially, Secondary storage VM(SSVM) is up, it > > >> should > > >> > > sync the templates (the systemVM template (that you had initially > > >> seeded) > > >> > > and the built-in template). Do you see an errors in the management > > >> server > > >> > > logs that could be helpful. > > >> > > Can you log into your database (cloud) and see if you see any > > entries > > >> in > > >> > > the template_store_ref table. I understand you are on a KVM based > > env, > > >> > so, > > >> > > select * from template_store_ref where template_id=4\G - > > >> template_id > > >> > > = 4 - refers to a built-in template that gets downloaded. > > >> > > > > >> > > Do you see any exceptions when trying to register a new template ? > > >> > > For management server logs - look into > > >> > > /var/log/cloudstack/management/management-server.log > > >> > > Another place to look at would be the SSVM (which plays an > integral > > >> role > > >> > > in downloading templates) > > >> > > Please refer to > > >> > > https://cwiki.apache.org/confluence/display/CLOUDSTACK/ > > >> > SSVM%2C+templates%2C+Secondary+storage+troubleshooting > > >> > > to log into and debug the SSVM. To increase the log level in your > > >> SSVM - > > >> > > you can run the following: > > >> > > sed -i 's/INFO/DEBUG/g' > > /usr/local/cloud/systemvm/conf/log4j-cloud.xml > > >> > and > > >> > > then restart the cloud service : systemctl restart cloud > > >> > > In the SSVM, you can observe the logs at /var/log/cloud.log > > >> > > > > >> > > To setup an SSL enabled env you could follow this link - > > >> > > > https://www.shapeblue.com/securing-cloudstack-4-11-with-https-tls/ > > >> or as > > >> > > a temporary hack, you can enter the SSVMs IP Address in the > > browser's > > >> url > > >> > > field with https scheme (https://<IP Address>) and accept the > risk, > > >> > > before trying to upload the template. > > >> > > > > >> > > Hope this helps. > > >> > > > > >> > > Thanks > > >> > > > > >> > > > > >> > > ________________________________ > > >> > > From: DL <douglasl...@gmail.com> > > >> > > Sent: Tuesday, September 21, 2021 10:51 AM > > >> > > To: users@cloudstack.apache.org <users@cloudstack.apache.org> > > >> > > Subject: Re: Problem with Templates/ISO > > >> > > > > >> > > The system VMs are up and running. > > >> > > The Zone shows enabled. > > >> > > > > >> > > I have another VM in VirtualBox serving as the gateway server for > > the > > >> > > cloudstack VM. > > >> > > The gateway IP is 172.16.10.1. The cloudstack VM's IP is > > 172.16.10.2. > > >> > > As instructed, the gateway server is only a gateway, not a DHCP > > >> server. > > >> > > The cloudstack VM can use the gateway to access the Internet fine. > > >> > > I can SSH from the gateway server into the cloudstack VM fine. > > >> > > > > >> > > How do I make my env setup SSL enabled? > > >> > > Am I supposed to see some existing Templates/ISOs when creating a > > new > > >> VM > > >> > > instance? Or am I supposed to create some Templates/ISOs by myself > > >> first? > > >> > > > > >> > > > > >> > > > > >> > > On Tue, Sep 21, 2021 at 12:20 AM Pearl d'Silva < > > >> > pearl.dsi...@shapeblue.com > > >> > > <mailto:pearl.dsi...@shapeblue.com>> wrote: > > >> > > Hi Douglas, > > >> > > > > >> > > Could you please let us know the following: > > >> > > > > >> > > * Do you see the systemVMs are up and running (Infratructure > -> > > >> > System > > >> > > VMs)? > > >> > > * Is the zone enabled? (Infrastructure -> Zones (specific > zone's > > >> > > Allocation State)) > > >> > > > > >> > > Providing some insight into the state of your env - by answering > the > > >> > above > > >> > > questions, may help us diagnose the issue better wrt template > > >> > registration > > >> > > failure. With regards to template/iso upload(from local) failure - > > >> this > > >> > > would be expected if your env setup isn't SSL enabled. The issues > > you > > >> may > > >> > > be facing could also be due to your infrastructure / network > > topology. > > >> > > The Quick installation guide is up to date and should work, > however > > if > > >> > you > > >> > > are facing issues you may refer to > > >> > > https://github.com/shapeblue/hackerbook/blob/main/1-user.md to > > setup > > >> a > > >> > > basic env. Another resource you could look at is > > >> > > https://github.com/shapeblue/mbx - this will setup an env for > you - > > >> > > please do follow the Readme. That said, if you see any issues with > > the > > >> > > documentation, you can report them i.e., create an issue/ pull > > request > > >> > > against the respective projects on GitHub and we can help improve > > >> them. > > >> > > > > >> > > Thanks, > > >> > > Pearl > > >> > > > > >> > > > > >> > > > > >> > > ________________________________ > > >> > > From: DL <douglasl...@gmail.com<mailto:douglasl...@gmail.com>> > > >> > > Sent: Tuesday, September 21, 2021 12:43 AM > > >> > > To: users@cloudstack.apache.org<mailto: > users@cloudstack.apache.org> > > < > > >> > > users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>> > > >> > > Subject: Re: Problem with Templates/ISO > > >> > > > > >> > > Hi Pearl, > > >> > > > > >> > > Following your solution, I added the Secondary Storage, and now > two > > >> > > Templates and two ISOs shows under the Images tab. > > >> > > However, I still couldn't see any Templates/ISOs in the > Template/ISO > > >> > > configuration page when I tried to create a new VM instance. > > >> > > > > >> > > I tried to Register ISO also. If I use an online ISO, cloudstack > > would > > >> > show > > >> > > me that the url hostname cannot be resolved. (Of course, I can use > > the > > >> > > browser to download the ISO fine) > > >> > > If I want to upload an ISO from the local machine, cloudstack > would > > >> > report > > >> > > an error saying that it cannot reach the management server (or > some > > >> web > > >> > > browser extensions may have blocked the request). I have a single > > >> machine > > >> > > doing all the things. I also checked that all required processes > are > > >> > > running. My browser doesn't use any extensions. > > >> > > > > >> > > I am using a CentOS 7 virtual machine within VirtualBox to follow > > the > > >> > Quick > > >> > > Installation Guide ( > > >> > > > > >> > http://docs.cloudstack.apache.org/en/latest/quickinstallationguide/qig. > > >> > html > > >> > > ). > > >> > > I have made everything identical to that of the Quick Installation > > >> Guide. > > >> > > However, I still encountered various issues. > > >> > > > > >> > > The first issue is that after I configured the Zone, Pod, Cluster, > > >> etc, > > >> > and > > >> > > launched the Zone, every time (I have done this with multiple VMs) > > the > > >> > > system would hang at the last step "Adding Host" forever. I really > > >> mean > > >> > > forever. And it didn't even report what error it encountered. I > have > > >> to > > >> > > close the window. After this, I would see, the host has been added > > to > > >> the > > >> > > Zone successfully. However, the Primary Storage and the Secondary > > >> Storage > > >> > > were not added. I believe this is why I needed to add the > Secondary > > >> > Storage > > >> > > (and also the Primary Storage) manually. > > >> > > But after this, I still could not see/add any Templates/ISOs. > > >> > > > > >> > > > > >> > > I didn't expect so many issues by just following the simplest > Quick > > >> > > Installation Guide. > > >> > > Is there anything I should pay special attention to while > following > > >> the > > >> > > Quick Installation Guide? > > >> > > Does the Quick Installation Guide still work for the latest > version? > > >> I do > > >> > > notice that the instructions don't mention some options I was > faced > > >> with > > >> > > during the installation/configuration process. I just chose > default > > >> > > options. Would this cause any issues? > > >> > > Are there any better Installation Guides I should try instead? > > >> > > Are there any existing clouds (built with CloudStack) that I can > > play > > >> > with > > >> > > for free (or with minimal costs)? > > >> > > > > >> > > Sorry for asking so many questions. I just want to get started. > > >> > > > > >> > > Best regards, > > >> > > > > >> > > > > >> > > On Mon, Sep 20, 2021 at 12:55 AM Pearl d'Silva < > > >> > pearl.dsi...@shapeblue.com > > >> > > <mailto:pearl.dsi...@shapeblue.com>> > > >> > > wrote: > > >> > > > > >> > > > Hi Douglas, > > >> > > > > > >> > > > > > >> > > > That seems to be the issue, you will need to add a store to the > > >> zone. > > >> > You > > >> > > > can do that either via UI / command line. On the UI, there is > the > > >> "Add > > >> > > > Secondary Storage" button, provide the zone, the server IP/name, > > and > > >> > the > > >> > > > path (in your case, /export/secondary). > > >> > > > > > >> > > > > > >> > > > Thanks, > > >> > > > Pearl > > >> > > > ________________________________ > > >> > > > From: DL <douglasl...@gmail.com<mailto:douglasl...@gmail.com>> > > >> > > > Sent: Monday, September 20, 2021 10:16 AM > > >> > > > To: users@cloudstack.apache.org<mailto: > > users@cloudstack.apache.org> > > >> < > > >> > > users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>> > > >> > > > Subject: Re: Problem with Templates/ISO > > >> > > > > > >> > > > @Pearl > > >> > > > I can go to the Infrastructure -> Secondary Storage tab. > However, > > >> > nothing > > >> > > > is there. > > >> > > > > > >> > > > @Harikrishna > > >> > > > Thank you also for getting back to me! > > >> > > > > > >> > > > Here is what I found related to the error in the log: > > >> > > > > > >> > > > 2021-09-20 00:27:12,093 DEBUG [c.c.a.ApiServlet] > > >> > > > (qtp1136768342-20:ctx-d9bd1f44) (logid:a56ace1d) ===START=== > > >> > 172.16.10.2 > > >> > > > -- GET > > >> > > > > > >> > > > > > >> > > listall=true&templatefilter=all&showunique=true&page=1& > > >> > pagesize=20&command=listTemplates&response=json > > >> > > > 2021-09-20 00:27:12,097 DEBUG [c.c.a.ApiServer] > > >> > > > (qtp1136768342-20:ctx-d9bd1f44 ctx-931ef03f) (logid:a56ace1d) > > CIDRs > > >> > from > > >> > > > which account 'Acct[2e801633-1977-11ec-98da-5254005ad990-admin]' > > is > > >> > > allowed > > >> > > > to perform API calls: 0.0.0.0/0,::/0<http://0.0.0.0/0,::/0> > > >> > > > 2021-09-20 00:27:12,110 ERROR [c.c.a.ApiServer] > > >> > > > (qtp1136768342-20:ctx-d9bd1f44 ctx-931ef03f) (logid:a56ace1d) > > >> unhandled > > >> > > > exception executing api command: [Ljava.lang.String;@421e6f13 > > >> > > > com.cloud.utils.exception.CloudRuntimeException: DB Exception > on: > > >> > > > com.mysql.cj.jdbc.ClientPreparedStatement: SELECT > > >> > template_store_ref.id< > > >> > > http://template_store_ref.id>, > > >> > > > template_store_ref.store_id, template_store_ref.template_id, > > >> > > > template_store_ref.store_role, template_store_ref.created, > > >> > > > template_store_ref.last_updated, > template_store_ref.download_pct, > > >> > > > template_store_ref.size, template_store_ref.physical_size, > > >> > > > template_store_ref.download_state, > template_store_ref.local_path, > > >> > > > template_store_ref.error_str, template_store_ref.job_id, > > >> > > > template_store_ref.install_path, template_store_ref.url, > > >> > > > template_store_ref.download_url, template_store_ref.download_ > > >> > url_created, > > >> > > > template_store_ref.is_copy, template_store_ref.destroyed, > > >> > > > template_store_ref.update_count, template_store_ref.updated, > > >> > > > template_store_ref.state, template_store_ref.ref_cnt FROM > > >> > > > template_store_ref WHERE template_store_ref.template_id = 3 AND > > >> > > > template_store_ref.download_state != 'BYPASSED' AND > > >> > > > template_store_ref.destroyed = 0 AND > template_store_ref.store_id > > >> IN ) > > >> > > > at > > >> > > > > > >> > > > > > >> > > com.cloud.utils.db.GenericDaoBase.searchIncludingRemoved( > > >> > GenericDaoBase.java:423) > > >> > > > at > > >> > > > > > >> > > > > > >> > > com.cloud.utils.db.GenericDaoBase.searchIncludingRemoved( > > >> > GenericDaoBase.java:359) > > >> > > > at > > com.cloud.utils.db.GenericDaoBase.search(GenericDaoBase.java:348) > > >> > > > at > > >> com.cloud.utils.db.GenericDaoBase.search(GenericDaoBase.java:1308) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.apache.cloudstack.storage.image.db.TemplateDataStoreDaoImpl. > > >> > listByTemplateNotBypassed(TemplateDataStoreDaoImpl.java:431) > > >> > > > at java.base/jdk.internal.reflect.NativeMethodAccessorImpl. > > >> > invoke0(Native > > >> > > > Method) > > >> > > > at > > >> > > > > > >> > > > > > >> > > java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke( > > >> > NativeMethodAccessorImpl.java:62) > > >> > > > at > > >> > > > > > >> > > > > > >> > > > java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke( > > >> > DelegatingMethodAccessorImpl.java:43) > > >> > > > at java.base/java.lang.reflect.Method.invoke(Method.java:566) > > >> > > > at > > >> > > > > > >> > > > > > >> > > > > >> > org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection > > >> > (AopUtils.java:344) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.springframework.aop.framework.ReflectiveMethodInvocation. > > >> > invokeJoinpoint(ReflectiveMethodInvocation.java:198) > > >> > > > at > > >> > > > > > >> > > > > > >> > > > > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed( > > >> > ReflectiveMethodInvocation.java:163) > > >> > > > at > > >> > > > > > >> > > > > > >> > > com.cloud.utils.db.TransactionContextInterceptor.invoke( > > >> > TransactionContextInterceptor.java:34) > > >> > > > at > > >> > > > > > >> > > > > > >> > > > > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed( > > >> > ReflectiveMethodInvocation.java:175) > > >> > > > at > > >> > > > > > >> > > > > > >> > > > > >> > org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke( > > >> > ExposeInvocationInterceptor.java:97) > > >> > > > at > > >> > > > > > >> > > > > > >> > > > > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed( > > >> > ReflectiveMethodInvocation.java:186) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.springframework.aop.framework.JdkDynamicAopProxy. > > >> > invoke(JdkDynamicAopProxy.java:215) > > >> > > > at com.sun.proxy.$Proxy79.listByTemplateNotBypassed(Unknown > > Source) > > >> > > > at > > >> > > > > > >> > > > > > >> > > com.cloud.api.query.dao.TemplateJoinDaoImpl.newTemplateResponse( > > >> > TemplateJoinDaoImpl.java:165) > > >> > > > at java.base/jdk.internal.reflect.NativeMethodAccessorImpl. > > >> > invoke0(Native > > >> > > > Method) > > >> > > > at > > >> > > > > > >> > > > > > >> > > java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke( > > >> > NativeMethodAccessorImpl.java:62) > > >> > > > at > > >> > > > > > >> > > > > > >> > > > java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke( > > >> > DelegatingMethodAccessorImpl.java:43) > > >> > > > at java.base/java.lang.reflect.Method.invoke(Method.java:566) > > >> > > > at > > >> > > > > > >> > > > > > >> > > > > >> > org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection > > >> > (AopUtils.java:344) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.springframework.aop.framework.ReflectiveMethodInvocation. > > >> > invokeJoinpoint(ReflectiveMethodInvocation.java:198) > > >> > > > at > > >> > > > > > >> > > > > > >> > > > > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed( > > >> > ReflectiveMethodInvocation.java:163) > > >> > > > at > > >> > > > > > >> > > > > > >> > > com.cloud.utils.db.TransactionContextInterceptor.invoke( > > >> > TransactionContextInterceptor.java:34) > > >> > > > at > > >> > > > > > >> > > > > > >> > > > > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed( > > >> > ReflectiveMethodInvocation.java:175) > > >> > > > at > > >> > > > > > >> > > > > > >> > > > > >> > org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke( > > >> > ExposeInvocationInterceptor.java:97) > > >> > > > at > > >> > > > > > >> > > > > > >> > > > > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed( > > >> > ReflectiveMethodInvocation.java:186) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.springframework.aop.framework.JdkDynamicAopProxy. > > >> > invoke(JdkDynamicAopProxy.java:215) > > >> > > > at com.sun.proxy.$Proxy308.newTemplateResponse(Unknown Source) > > >> > > > at > > >> com.cloud.api.ApiDBUtils.newTemplateResponse(ApiDBUtils.java:2022) > > >> > > > at > > >> > > > > > >> > > > > > >> > > com.cloud.api.query.ViewResponseHelper.createTemplateResponse( > > >> > ViewResponseHelper.java:590) > > >> > > > at > > >> > > > > > >> > > > > > >> > > com.cloud.api.query.QueryManagerImpl.listTemplates( > > >> > QueryManagerImpl.java:3336) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.apache.cloudstack.api.command.user.template. > > >> > ListTemplatesCmd.execute(ListTemplatesCmd.java:180) > > >> > > > at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:156) > > >> > > > at com.cloud.api.ApiServer.queueCommand(ApiServer.java:764) > > >> > > > at com.cloud.api.ApiServer.handleRequest(ApiServer.java:588) > > >> > > > at com.cloud.api.ApiServlet.processRequestInContext( > > >> > ApiServlet.java:321) > > >> > > > at com.cloud.api.ApiServlet$1.run(ApiServlet.java:134) > > >> > > > at > > >> > > > > > >> > > > > > >> > > > > >> > org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call( > > >> > DefaultManagedContext.java:55) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.apache.cloudstack.managed.context.impl.DefaultManagedContext. > > >> > callWithContext(DefaultManagedContext.java:102) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.apache.cloudstack.managed.context.impl.DefaultManagedContext. > > >> > runWithContext(DefaultManagedContext.java:52) > > >> > > > at com.cloud.api.ApiServlet.processRequest(ApiServlet.java:131) > > >> > > > at com.cloud.api.ApiServlet.doGet(ApiServlet.java:93) > > >> > > > at javax.servlet.http.HttpServlet.service(HttpServlet.java:645) > > >> > > > at javax.servlet.http.HttpServlet.service(HttpServlet.java:750) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.servlet.ServletHolder$NotAsync. > > >> > service(ServletHolder.java:1443) > > >> > > > at org.eclipse.jetty.servlet.ServletHolder.handle( > > >> > ServletHolder.java:791) > > >> > > > at > > >> > > > > > >> > > org.eclipse.jetty.servlet.ServletHandler.doHandle( > > >> > ServletHandler.java:550) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.server.handler.ScopedHandler.handle( > > >> > ScopedHandler.java:143) > > >> > > > at > > >> > > > > > >> > > org.eclipse.jetty.security.SecurityHandler.handle( > > >> > SecurityHandler.java:602) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.server.handler.HandlerWrapper.handle( > > >> > HandlerWrapper.java:127) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.server.handler.ScopedHandler. > > >> > nextHandle(ScopedHandler.java:235) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.server.session.SessionHandler. > > >> > doHandle(SessionHandler.java:1624) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.server.handler.ScopedHandler. > > >> > nextHandle(ScopedHandler.java:233) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.server.handler.ContextHandler. > > >> > doHandle(ContextHandler.java:1435) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.server.handler.ScopedHandler. > > >> > nextScope(ScopedHandler.java:188) > > >> > > > at > > >> > > > org.eclipse.jetty.servlet.ServletHandler.doScope( > > >> > ServletHandler.java:501) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.server.session.SessionHandler. > > >> > doScope(SessionHandler.java:1594) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.server.handler.ScopedHandler. > > >> > nextScope(ScopedHandler.java:186) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.server.handler.ContextHandler. > > >> > doScope(ContextHandler.java:1350) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.server.handler.ScopedHandler.handle( > > >> > ScopedHandler.java:141) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.server.handler.gzip.GzipHandler. > > >> > handle(GzipHandler.java:766) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.server.handler.HandlerCollection. > > >> > handle(HandlerCollection.java:146) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.server.handler.HandlerWrapper.handle( > > >> > HandlerWrapper.java:127) > > >> > > > at org.eclipse.jetty.server.Server.handle(Server.java:516) > > >> > > > at > > >> > > > > > >> > > org.eclipse.jetty.server.HttpChannel.lambda$handle$1( > > >> > HttpChannel.java:388) > > >> > > > at > > >> org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:633) > > >> > > > at > > org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:380) > > >> > > > at > > >> > > > > > >> > > org.eclipse.jetty.server.HttpConnection.onFillable( > > >> > HttpConnection.java:273) > > >> > > > at > > >> > > > org.eclipse.jetty.io<http://org.eclipse.jetty.io> > > >> > > > .AbstractConnection$ReadCallback.succeeded( > > >> > AbstractConnection.java:311) > > >> > > > at org.eclipse.jetty.io<http://org.eclipse.jetty.io > > >> > > >.FillInterest.fillable(FillInterest.java:105) > > >> > > > at org.eclipse.jetty.io<http://org.eclipse.jetty.io > > >> > > >.ChannelEndPoint$1.run(ChannelEndPoint.java:104) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.util.thread.strategy.EatWhatYouKill. > > >> > runTask(EatWhatYouKill.java:336) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.util.thread.strategy.EatWhatYouKill. > > >> > doProduce(EatWhatYouKill.java:313) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.util.thread.strategy.EatWhatYouKill. > > >> > tryProduce(EatWhatYouKill.java:171) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run( > > >> > EatWhatYouKill.java:129) > > >> > > > at > > >> > > > > > >> > > > > > >> > > > > >> > org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run( > > >> > ReservedThreadExecutor.java:375) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.util.thread.QueuedThreadPool.runJob( > > >> > QueuedThreadPool.java:773) > > >> > > > at > > >> > > > > > >> > > > > > >> > > org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run( > > >> > QueuedThreadPool.java:905) > > >> > > > at java.base/java.lang.Thread.run(Thread.java:829) > > >> > > > Caused by: java.sql.SQLSyntaxErrorException: You have an error > in > > >> your > > >> > > SQL > > >> > > > syntax; check the manual that corresponds to your MySQL server > > >> version > > >> > > for > > >> > > > the right syntax to use near ')' at line 1 > > >> > > > at > > >> > > > > > >> > > com.mysql.cj.jdbc.exceptions.SQLError.createSQLException( > > >> > SQLError.java:120) > > >> > > > at > > >> > > > > > >> > > com.mysql.cj.jdbc.exceptions.SQLError.createSQLException( > > >> > SQLError.java:97) > > >> > > > at > > >> > > > > > >> > > > > > >> > > > > com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException( > > >> > SQLExceptionsMapping.java:122) > > >> > > > ... 87 more > > >> > > > 2021-09-20 00:27:12,122 DEBUG [c.c.a.ApiServlet] > > >> > > > (qtp1136768342-20:ctx-d9bd1f44 ctx-931ef03f) (logid:a56ace1d) > > >> ===END=== > > >> > > > 172.16.10.2 -- GET > > >> > > > > > >> > > > > > >> > > listall=true&templatefilter=all&showunique=true&page=1& > > >> > pagesize=20&command=listTemplates&response=json > > >> > > > > > >> > > > > > >> > > > Could you help me to pinpoint what I may have done wrong? > > >> > > > > > >> > > > On Mon, Sep 20, 2021 at 12:38 AM Harikrishna Patnala < > > >> > > > harikrishna.patn...@shapeblue.com<mailto: > > >> > > harikrishna.patn...@shapeblue.com>> wrote: > > >> > > > > > >> > > > > Sorry, logs at > > >> /var/log/cloudstack/management/management-server.log > > >> > > > > ________________________________ > > >> > > > > From: Harikrishna Patnala <harikrishna.patn...@shapeblue.com > > >> <mailto: > > >> > > harikrishna.patn...@shapeblue.com>> > > >> > > > > Sent: Monday, September 20, 2021 10:04 AM > > >> > > > > To: users@cloudstack.apache.org<mailto: > > >> users@cloudstack.apache.org> > > >> > < > > >> > > users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>> > > >> > > > > Subject: Re: Problem with Templates/ISO > > >> > > > > > > >> > > > > > > >> > > > > Hi Douglas, > > >> > > > > > > >> > > > > Firstly, welcome to CloudStack. > > >> > > > > > > >> > > > > This looks to me like DB changes did not apply properly during > > >> > > > > installation. Did you observe any issues in the logs during > the > > >> > > > management > > >> > > > > server installation or start. > > >> > > > > > > >> > > > > You can check the logs at > > >> > > > > /usr/share/cloudstack/management/management-server.log and see > > the > > >> > > exact > > >> > > > > reason for DB sql exception when you perform the list > templates > > >> > > > operation. > > >> > > > > > > >> > > > > As mentioned already there is no change in the system VM > > template > > >> > from > > >> > > > > 4.15.1 to 4.15.2 > > >> > > > > > > >> > > > > Regards, > > >> > > > > Harikrishna > > >> > > > > ________________________________ > > >> > > > > From: DL <douglasl...@gmail.com<mailto:douglasl...@gmail.com > >> > > >> > > > > Sent: Monday, September 20, 2021 9:38 AM > > >> > > > > To: users@cloudstack.apache.org<mailto: > > >> users@cloudstack.apache.org> > > >> > < > > >> > > users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>> > > >> > > > > Subject: Problem with Templates/ISO > > >> > > > > > > >> > > > > Hello there, > > >> > > > > > > >> > > > > I am a new CloutStack user and a new user on this mailing > list. > > >> After > > >> > > > > following the Quick Installation Guide, I ended up with empty > > >> > > > Template/ISOs > > >> > > > > when I attempted to create a VM instance. > > >> > > > > > > >> > > > > If I go to Images/Templates, I got 500 Internal Server Error: > > >> > > > > > > >> > > > > Request Failed (530) > > >> > > > > DB Exception on: com.mysql.cj.jdbc.ClientPreparedStatement: > > SELECT > > >> > > > > template_store_ref.id<http://template_store_ref.id>, > > >> > > template_store_ref.store_id, > > >> > > > > template_store_ref.template_id, template_store_ref.store_role, > > >> > > > > template_store_ref.created, template_store_ref.last_updated, > > >> > > > > template_store_ref.download_pct, template_store_ref.size, > > >> > > > > template_store_ref.physical_size, > > >> template_store_ref.download_state, > > >> > > > > template_store_ref.local_path, template_store_ref.error_str, > > >> > > > > template_store_ref.job_id, template_store_ref.install_path, > > >> > > > > template_store_ref.url, template_store_ref.download_url, > > >> > > > > template_store_ref.download_url_created, > > >> template_store_ref.is_copy, > > >> > > > > template_store_ref.destroyed, template_store_ref.update_count, > > >> > > > > template_store_ref.updated, template_store_ref.state, > > >> > > > > template_store_ref.ref_cnt FROM template_store_ref WHERE > > >> > > > > template_store_ref.template_id = 3 AND > > >> > > template_store_ref.download_state > > >> > > > != > > >> > > > > 'BYPASSED' AND template_store_ref.destroyed = 0 AND > > >> > > > > template_store_ref.store_id IN ) > > >> > > > > > > >> > > > > Could someone help me fix this issue? > > >> > > > > > > >> > > > > The quick installation guide I followed says it is for > 4.15.2.0 > > >> > > > > installation. However, in the System Template Setup section, > > this > > >> > > > command: > > >> > > > > """ > > >> > > > > > > >> > > > > > > >> > > > > > >> > > /usr/share/cloudstack-common/scripts/storage/secondary/ > > >> > cloud-install-sys-tmplt > > >> > > > > -m /export/secondary -u > > >> > > > > > > >> > > > > > > >> > > > > > >> > > https://download.cloudstack.org/systemvm/4.15/ > > >> > systemvmtemplate-4.15.1-kvm.qcow2.bz2 > > >> > > > > -h > > >> > > > > < > > >> > > > > > >> > > https://download.cloudstack.org/systemvm/4.15/ > > >> > systemvmtemplate-4.15.1-kvm.qcow2.bz2-h > > >> > > > > > > >> > > > > kvm -F > > >> > > > > """ > > >> > > > > seems to suggest that the process will download template vms > for > > >> the > > >> > > > > 4.15.1.0 version? > > >> > > > > > > >> > > > > Could this be the reason? Does anyone have an idea about when > > the > > >> > > > Template > > >> > > > > for the 4.15.2.0 version will be available? > > >> > > > > > > >> > > > > Best regards, > > >> > > > > Douglas > > >> > > > > > >> > > > > > >> > > > > > >> > > > > > >> > > > > >> > > > > >> > > > > >> > > > > >> > > > > >> > > > > >> > > > > >> > > > >> > > > > > >
