Hello Guys,

I have a ACS 4.15 deployment which was upgraded from 4.11 in past. We have 
recently observed that cloud_usage is not being generated since the moment we 
had upgrade. Here is the details and logs from usage.log. Can someone help me 
out what else do we need to change ot check. We have restarted both management 
and usage service multiple times. 

1- Global settings - 

mysql> select * from configuration where name like '%usage%' and component = 
'management-server';
+----------+----------+-------------------+-----------------------------------+-------+-------------------------------------------------------------------------------------------------------------------+---------------+---------+-------+------------+
| category | instance | component         | name                              | 
value | description                                                             
                                          | default_value | updated | scope | 
is_dynamic |
+----------+----------+-------------------+-----------------------------------+-------+-------------------------------------------------------------------------------------------------------------------+---------------+---------+-------+------------+
| Usage    | DEFAUL.  | management-server | enable.usage.server               | 
true  | Flag for enabling usage                                                 
                                          | true          | NULL    | NULL  |   
       0 |
| Advanced | DEFAULT  | management-server | publish.usage.events              | 
true  | enable or disable publishing of usage events on the event bus           
                                          | true          | NULL    | NULL  |   
       0 |
| Usage    | DEFAULT  | management-server | usage.aggregation.timezone        | 
UTC-3 | The timezone to use for usage stats aggregation                         
                                          | GMT           | NULL    | NULL  |   
       0 |
| Usage    | DEFAULT  | management-server | usage.execution.timezone          | 
UTC-3 | The timezone to use for usage job execution time                        
                                          | NULL          | NULL    | NULL  |   
       0 |
| Usage    | DEFAULT  | management-server | usage.sanity.check.interval       | 
NULL  | Interval (in days) to check sanity of usage data                        
                                          | NULL          | NULL    | NULL  |   
       0 |
| Usage    | DEFAULT  | management-server | usage.stats.job.aggregation.range | 
60    | The range of time for aggregating the user statistics specified in 
minutes (e.g. 1440 for daily, 60 for hourly.   | 1440          | NULL    | NULL 
 |          0 |
| Usage    | DEFAULT  | management-server | usage.stats.job.exec.time         | 
00:15 | The time at which the usage statistics aggregation job will run as an 
HH24:MM time, e.g. 00:30 to run at 12:30am. | 00:15         | NULL    | NULL  | 
         0 |
+----------+----------+-------------------+-----------------------------------+-------+—————————————————————————————————————————————————————————

2- Rpm installed - 



[root@acs-mgmt-01 ~]# rpm -qa| grep "cloudstack"
cloudstack-management-4.15.1.0-shapeblue0.el7.x86_64
cloudstack-mysql-ha-4.11.2.0-shapeblue.el7.x86_64
cloudstack-agent-4.15.1.0-shapeblue0.el7.x86_64
cloudstack-usage-4.15.1.0-shapeblue0.el7.x86_64
cloudstack-common-4.15.1.0-shapeblue0.el7.x86_64


3- I am getting below logs in all usage.log -


2022-03-29 13:21:01,102 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.UsageManagerImpl_EnhancerByCloudStack_92a2355f
2022-03-29 13:21:01,102 DEBUG [cloud.usage.UsageManagerImpl] (main:null) 
(logid:) Checking to see if usage.vmops.pid exists.
2022-03-29 13:21:01,103 INFO  [cloud.usage.UsageManagerImpl] (main:null) 
(logid:) Implementation Version is 4.15.1.0
2022-03-29 13:21:45,059 DEBUG [utils.crypt.EncryptionSecretKeyChecker] 
(main:null) (logid:) Encryption Type: file
2022-03-29 13:21:45,239 INFO  [db.Transaction.Transaction] (main:null) (logid:) 
Is Data Base High Availiability enabled? Ans : true
2022-03-29 13:21:45,916 INFO  [db.Transaction.Transaction] (main:null) (logid:) 
The slaves configured for Cloud Data base is/are : 198.18.8.8
2022-03-29 13:21:46,344 DEBUG [utils.db.DriverLoader] (main:null) (logid:) 
Successfully loaded DB driver com.mysql.cj.jdbc.Driver
2022-03-29 13:21:46,719 DEBUG [utils.db.DriverLoader] (main:null) (logid:) DB 
driver com.mysql.cj.jdbc.Driver was already loaded.
2022-03-29 13:21:46,810 DEBUG [utils.db.DriverLoader] (main:null) (logid:) DB 
driver com.mysql.cj.jdbc.Driver was already loaded.
2022-03-29 13:21:55,270 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Setup Spring Application context
2022-03-29 13:21:56,947 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
org.apache.cloudstack.framework.config.dao.ConfigurationDaoImpl_EnhancerByCloudStack_bfbc13ef
2022-03-29 13:21:56,948 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.user.dao.UserStatsLogDaoImpl_EnhancerByCloudStack_4d85f5d9
2022-03-29 13:21:56,949 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsageVMSnapshotDaoImpl_EnhancerByCloudStack_c9f19855
2022-03-29 13:21:56,949 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.event.dao.UsageEventDaoImpl_EnhancerByCloudStack_b10c0263
2022-03-29 13:21:56,949 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.domain.dao.DomainDaoImpl_EnhancerByCloudStack_408a2306
2022-03-29 13:21:56,950 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
org.apache.cloudstack.quota.dao.UserVmDetailsDaoImpl_EnhancerByCloudStack_89749699
2022-03-29 13:21:56,950 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.user.dao.SSHKeyPairDaoImpl_EnhancerByCloudStack_a36f3910
2022-03-29 13:21:56,951 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsageVmDiskDaoImpl_EnhancerByCloudStack_ae855734
2022-03-29 13:21:56,951 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.user.dao.UserStatisticsDaoImpl_EnhancerByCloudStack_cb1733ab
2022-03-29 13:21:56,954 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
org.apache.cloudstack.quota.dao.QuotaUsageDaoImpl_EnhancerByCloudStack_8d96e26a
2022-03-29 13:21:56,955 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsageVPNUserDaoImpl_EnhancerByCloudStack_a05d1c55
2022-03-29 13:21:56,955 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.event.dao.EventDaoImpl_EnhancerByCloudStack_6f0406e6
2022-03-29 13:21:56,955 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsageLoadBalancerPolicyDaoImpl_EnhancerByCloudStack_dff13e2a
2022-03-29 13:21:56,958 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.user.dao.UserAccountDaoImpl_EnhancerByCloudStack_f9d661d9
2022-03-29 13:21:56,958 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsageStorageDaoImpl_EnhancerByCloudStack_43e0fb59
2022-03-29 13:21:56,959 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.configuration.dao.ResourceCountDaoImpl_EnhancerByCloudStack_4cc635cb
2022-03-29 13:21:56,960 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
org.apache.cloudstack.quota.dao.QuotaBalanceDaoImpl_EnhancerByCloudStack_48492877
2022-03-29 13:21:56,960 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsageVMInstanceDaoImpl_EnhancerByCloudStack_ae87651c
2022-03-29 13:21:56,961 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
org.apache.cloudstack.quota.dao.QuotaEmailTemplatesDaoImpl_EnhancerByCloudStack_a9feedbc
2022-03-29 13:21:56,962 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.user.dao.AccountDaoImpl_EnhancerByCloudStack_66484b16
2022-03-29 13:21:56,962 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsageJobDaoImpl_EnhancerByCloudStack_f129d147
2022-03-29 13:21:56,962 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
org.apache.cloudstack.quota.dao.QuotaTariffDaoImpl_EnhancerByCloudStack_78d12e3d
2022-03-29 13:21:56,963 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.ExternalPublicIpStatisticsDaoImpl_EnhancerByCloudStack_6e93cdb5
2022-03-29 13:21:56,964 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.event.dao.UsageEventDetailsDaoImpl_EnhancerByCloudStack_13ca285f
2022-03-29 13:21:56,969 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.configuration.dao.ResourceLimitDaoImpl_EnhancerByCloudStack_66889b3f
2022-03-29 13:21:56,970 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.alert.dao.AlertDaoImpl_EnhancerByCloudStack_ee19cc42
2022-03-29 13:21:56,970 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
org.apache.cloudstack.quota.dao.ServiceOfferingDaoImpl_EnhancerByCloudStack_dfca8d86
2022-03-29 13:21:56,970 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.user.dao.VmDiskStatisticsDaoImpl_EnhancerByCloudStack_b91503da
2022-03-29 13:21:56,971 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsagePortForwardingRuleDaoImpl_EnhancerByCloudStack_acd6e53e
2022-03-29 13:21:56,971 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsageNetworkDaoImpl_EnhancerByCloudStack_4d93146e
2022-03-29 13:21:56,971 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsageVolumeDaoImpl_EnhancerByCloudStack_8eb3b09e
2022-03-29 13:21:56,971 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring com.cloud.user.dao.UserDaoImpl_EnhancerByCloudStack_70285a6
2022-03-29 13:21:56,972 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsageNetworkOfferingDaoImpl_EnhancerByCloudStack_3fddafd8
2022-03-29 13:21:56,972 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsageVMSnapshotOnPrimaryDaoImpl_EnhancerByCloudStack_c9f85d24
2022-03-29 13:21:56,973 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsageBackupDaoImpl_EnhancerByCloudStack_4705c1b6
2022-03-29 13:21:56,973 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsageSecurityGroupDaoImpl_EnhancerByCloudStack_79306495
2022-03-29 13:21:56,973 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsageIPAddressDaoImpl_EnhancerByCloudStack_6bfb9717
2022-03-29 13:21:56,974 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
org.apache.cloudstack.quota.dao.QuotaAccountDaoImpl_EnhancerByCloudStack_b35444be
2022-03-29 13:21:56,974 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
org.apache.cloudstack.quota.dao.QuotaCreditsDaoImpl_EnhancerByCloudStack_63681c89
2022-03-29 13:21:56,974 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.dao.UsageDaoImpl_EnhancerByCloudStack_b7b85ce8
2022-03-29 13:21:56,975 INFO  [utils.component.ComponentContext] (main:null) 
(logid:) Configuring 
com.cloud.usage.UsageManagerImpl_EnhancerByCloudStack_92a2355f
2022-03-29 13:21:56,975 DEBUG [cloud.usage.UsageManagerImpl] (main:null) 
(logid:) Checking to see if usage.vmops.pid exists.
2022-03-29 13:21:56,975 INFO  [cloud.usage.UsageManagerImpl] (main:null) 
(logid:) Implementation Version is 4.15.1.0



Regards,
Vivek Kumar




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