Hi

Managed to solve the last issue, seems I deleted an image file that caused this behaviour. Will log ticket on GitHub on initial issue.

On 12/20/22 16:13, Wei ZHOU wrote:
The logs shows

com.cloud.utils.exception.CloudRuntimeException: Failed to copy
/mnt/14205cea-e7ab-39c7-b8d1-0cea6cf65976/10666dea-0eae-3a43-a673-b07c587bf86b.qcow2
to fa27384f-e4c8-4c34-8243-c32c7107b739

Any error log on the host (id=36) ?

-Wei


On Tuesday, 20 December 2022, Granwille Strauss<granwi...@namhost.com>
wrote:

Hi Guys

I have not logged this on Github yet because I am still experiencing after
affects caused by this bug. After we concluded that the image was indeed
deleted. I "forced" deleted the template via CM and now tried to deploy a
new template from a volume snapshot. This was successfully done thus far.
Now when I want to boot  a new VM using the new template I just created it
keeps failing and I am seeing errors such as:


Caused by: com.cloud.exception.InsufficientServerCapacityException:
Unable to create a deployment for VM instance {id: "109", name:
"i-2-109-VM", uuid: "43e31cda-4c8d-4c7d-8518-2a20d3b47d81",
type="User"}Scope=interface com.cloud.dc.DataCenter; id=16


2022-12-20 15:06:45,646 DEBUG [c.c.d.DeploymentPlanningManagerImpl]
(Work-Job-Executor-24:ctx-15a7865f job-2860/job-2861 ctx-a0108f4c)
(logid:769d88da) DeploymentPlan has host_id specified, choosing this host
and making no checks on this host: 36
2022-12-20 15:06:45,647 DEBUG [c.c.d.DeploymentPlanningManagerImpl]
(Work-Job-Executor-24:ctx-15a7865f job-2860/job-2861 ctx-a0108f4c)
(logid:769d88da) The specified host is in avoid set
2022-12-20 15:06:45,647 DEBUG [c.c.d.DeploymentPlanningManagerImpl]
(Work-Job-Executor-24:ctx-15a7865f job-2860/job-2861 ctx-a0108f4c)
(logid:769d88da) Cannot deploy to specified host, returning.
2022-12-20 15:06:45,655 DEBUG [c.c.c.CapacityManagerImpl]
(Work-Job-Executor-24:ctx-15a7865f job-2860/job-2861 ctx-a0108f4c)
(logid:769d88da) VM instance {id: "109", name: "i-2-109-VM", uuid:
"43e31cda-4c8d-4c7d-8518-2a20d3b47d81", type="User"} state transited from
[Starting] to [Stopped] with event [OperationFailed]. VM's original host:
null, new host: null, host before state transition: Host {"id": "36",
"name": "hostname", "uuid": "35877892-f831-4dee-b6e2-19ed651f1299",
"type"="Routing"}


I am trying to deploy a new VM from a template created from a snapshot
that exists in a different zone/host. I coped the template to my new zone
and now trying to deploy said VM but seeing this failures. Attached is the
full log during VM creation.
Any ideas what can be causing this and potential options I can try to
solve?

On 12/20/22 12:58, Granwille Strauss wrote:

Hi Wei

I will log on Github. In the meantime, I processed "forced" delete for
template so that I can get it removed from CM. Is it safe to remove images
stored in primary, which are not related to VMs, since you mentioned
templates are also stored in primary?
On 12/20/22 12:48, Wei ZHOU wrote:

This seems to be a bug. Please file a github issue.

If the template is still used by active vms, you can find the template on
primary storage.

-Wei

On Tue, 20 Dec 2022 at 07:50, Granwille Strauss<granwi...@namhost.com.invalid>  
<granwi...@namhost.com.invalid>  wrote:


Hi

I can confirm it is indeed deleted. So in short, the error  that said
something in the lines of You cannot delete template because there are
active VMs associated with it, means nothing. It still deleted it anyway. I
believe this needs to be looked at.
On 12/20/22 08:45, jordan j wrote:

Here is the issue, ACS cannot find the template volume to copy -
d2c4feca-da5c-44b3-8ecc-40a01fd6c243

2022-12-20 07:59:52,453 DEBUG [c.c.a.t.Request] (Work-Job-Executor-7:ctx-5298589d job-2783/job-2784 ctx-5325e481) (logid:4c740aa8) Seq 36-1710804908447415280: Sending  { Cmd , MgmtId: 66988330791812, via: 36(athena03.namhost.com), Ver: v1, Flags: 100111, [{"org.apache.cloudstack.storage.command.CopyCommand":{"srcTO":{"org.apache.cloudstack.storage.to.TemplateObjectTO":{"path":"d2c4feca-da5c-44b3-8ecc-40a01fd6c243","uuid":"d2c4feca-da5c-44b3-8ecc-40a01fd6c243","id":"212","format":"QCOW2","accountId":"2","checksum":"{SHA-512}fbb1808d2823bfad0ac8c17ddc1038871b4678ed326b91ac4949376dd9823da0153faa031ad00ed3ad9772d78982d8fd2bdf3816b1f2d894d10fa5a72fb5d638","hvm":"true","displayText":"Almalinux 8 cPanel 
Template","imageDataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"3a808086-b3bd-3dda-b27d-18ab9f0059f4","name":"Prime","id":"25","poolType":"NetworkFilesystem","host":"192.168.50.2","path":"/mnt/dataprime","port":"2049","url":"NetworkFilesystem://192.168.50.2/mnt/dataprime/?ROLE=Primary&STOREUUID=3a808086-b3bd-3dda-b27d-18ab9f0059f4","isManaged":"false"}},"name":"5225a781-17b1-4cc6-b112-0e110e2ca4e5","size":"(60,00 GB) 
64424509440","hypervisorType":"KVM","bootable":"false","uniqueName":"5225a781-17b1-4cc6-b112-0e110e2ca4e5","directDownload":"false","deployAsIs":"false"}},"destTO":{"org.apache.cloudstack.storage.to.VolumeObjectTO":{"uuid":"88695a0f-ac1e-42b8-8eb8-61b258e9e064","volumeType":"ROOT","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"3a808086-b3bd-3dda-b27d-18ab9f0059f4","name":"Prime","id":"25","poolType":"NetworkFilesystem","host":"192.168.50.2","path":"/mnt/dataprime","port":"2049","url":"NetworkFilesystem://192.168.50.2/mnt/dataprime/?ROLE=Primary&STOREUUID=3a808086-b3bd-3dda-b27d-18ab9f0059f4","isManaged":"false"}},"name":"ROOT-100","size":"(60,00 GB) 
64424509440","volumeId":"104","vmName":"i-2-100-VM","accountId":"2","format":"QCOW2","provisioningType":"THIN","poolId":"25","id":"104","deviceId":"0","cacheMode":"NONE","hypervisorType":"KVM","directDownload":"false","deployAsIs":"false"}},"executeInSequence":"true","options":{},"options2":{},"wait":"0","bypassHostMaintenance":"false"}}] }
2022-12-20 08:02:11,514 WARN  [o.a.c.f.j.i.AsyncJobMonitor] 
(Timer-0:ctx-6616ece4) (logid:5c6d1e6b) Task (job-2783) has been pending for 
141 seconds
2022-12-20 08:03:11,515 WARN  [o.a.c.f.j.i.AsyncJobMonitor] 
(Timer-0:ctx-60f0ac1b) (logid:5e5388e3) Task (job-2783) has been pending for 
201 seconds
2022-12-20 08:04:11,514 WARN  [o.a.c.f.j.i.AsyncJobMonitor] 
(Timer-0:ctx-2e7c936a) (logid:a3027c48) Task (job-2783) has been pending for 
261 seconds
2022-12-20 08:04:55,237 DEBUG [c.c.a.t.Request] 
(Work-Job-Executor-7:ctx-5298589d job-2783/job-2784 ctx-5325e481) 
(logid:4c740aa8) Seq 36-1710804908447415280: Received:  { Ans: , MgmtId: 
66988330791812, via: 36(athena03.namhost.com), Ver: v1, Flags: 110, { 
CopyCmdAnswer } }
2022-12-20 08:04:55,241 DEBUG [o.a.c.e.o.VolumeOrchestrator] 
(Work-Job-Executor-7:ctx-5298589d job-2783/job-2784 ctx-5325e481) 
(logid:4c740aa8) Unable to create 
Vol[104|vm=100|ROOT]:com.cloud.utils.exception.CloudRuntimeException: Can't 
find volume:d2c4feca-da5c-44b3-8ecc-40a01fd6c243


If other templates can be used from the same SR this means it is
accessible but the template file is not there anymore.
To look for it you can login on the secondary storage and look at a path
similar to this <mount dir>/../templates.
inside should be 1 folder for each template, it will include XML meta file
and volume file. The volume, if exists should be named by the ID
d2c4feca-da5c-44b3-8ecc-40a01fd6c243.

if no such is present than indeed it is deleted.

Regards,
Jordan

On Tue, Dec 20, 2022 at 7:23 AM Granwille Strauss<granwi...@namhost.com>  
<granwi...@namhost.com>
wrote:


Hi Jordan

Please see log attached. Can you confirm what's the best way to confirm
if a template exists on secondary storage?
On 12/20/22 08:15, jordan j wrote:

Hey Granwille Strauss,

  Can you upload a full log somewhere?
This error usually means there is another underlying issue even though it
says Network/interface scope.
Deployment for VM instance {id: "100", name: "i-2-100-VM", uuid:
"e0611ff1-cab5-48d0-ac4e-09fe0f034b19", type="User"}Scope=interface
com.cloud.dc.DataCenter; id=16

Can you also verify the template file is intact on the secondary server?

Regards,
Jordan

On Tue, Dec 20, 2022 at 8:09 AM Granwille Strauss<granwi...@namhost.com.invalid>  
<granwi...@namhost.com.invalid>  <granwi...@namhost.com.invalid>  
<granwi...@namhost.com.invalid>  wrote:


Hi Guys

I accidentality "deleted" a wrong template. Fortunately, the delete was
not successful and gave an error stating that it cannot be deleted because
there are active VMs associated with it. However, since I did this, I can
now no longer deploy new VMs using said template. Creating a VM now fails
since I did this, see attached screenshot.

And this is the management log entry:

2022-12-20 08:04:55,618 INFO  [c.c.v.VmWorkJobHandlerProxy]
(Work-Job-Executor-7:ctx-5298589d job-2783/job-2784 ctx-5325e481)
(logid:4c740aa8) Rethrow exception
com.cloud.exception.InsufficientServerCapacityException: Unable to create a
deployment for VM instance {id: "100", name: "i-2-100-VM", uuid:
"e0611ff1-cab5-48d0-ac4e-09fe0f034b19", type="User"}Scope=interface
com.cloud.dc.DataCenter; id=16
2022-12-20 08:04:55,618 DEBUG [c.c.v.VmWorkJobDispatcher]
(Work-Job-Executor-7:ctx-5298589d job-2783/job-2784) (logid:4c740aa8) Done
with run of VM work job: com.cloud.vm.VmWorkStart for VM 100, job origin:
2783
2022-12-20 08:04:55,618 ERROR [c.c.v.VmWorkJobDispatcher]
(Work-Job-Executor-7:ctx-5298589d job-2783/job-2784) (logid:4c740aa8)
Unable to complete AsyncJobVO: {id:2784, userId: 2, accountId: 2,
instanceType: null, instanceId: null, cmd: com.cloud.vm.VmWorkStart,
cmdInfo:
rO0ABXNyABhjb20uY2xvdWQudm0uVm1Xb3JrU3RhcnR9cMGsvxz73gIAC0oABGRjSWRMAAZhdm9pZHN0ADBMY29tL2Nsb3VkL2RlcGxveS9EZXBsb3ltZW50UGxhbm5lciRFeGNsdWRlTGlzdDtMAAljbHVzdGVySWR0ABBMamF2YS9sYW5nL0xvbmc7TAAGaG9zdElkcQB-AAJMAAtqb3VybmFsTmFtZXQAEkxqYXZhL2xhbmcvU3RyaW5nO0wAEXBoeXNpY2FsTmV0d29ya0lkcQB-AAJMAAdwbGFubmVycQB-AANMAAVwb2RJZHEAfgACTAAGcG9vbElkcQB-AAJMAAlyYXdQYXJhbXN0AA9MamF2YS91dGlsL01hcDtMAA1yZXNlcnZhdGlvbklkcQB-AAN4cgATY29tLmNsb3VkLnZtLlZtV29ya5-ZtlbwJWdrAgAESgAJYWNjb3VudElkSgAGdXNlcklkSgAEdm1JZEwAC2hhbmRsZXJOYW1lcQB-AAN4cAAAAAAAAAACAAAAAAAAAAIAAAAAAAAAZHQAGVZpcnR1YWxNYWNoaW5lTWFuYWdlckltcGwAAAAAAAAAEHBzcgAOamF2YS5sYW5nLkxvbmc7i-SQzI8j3wIAAUoABXZhbHVleHIAEGphdmEubGFuZy5OdW1iZXKGrJUdC5TgiwIAAHhwAAAAAAAAAA1zcQB-AAgAAAAAAAAAJHBwcHNxAH4ACAAAAAAAAAAPcHNyABFqYXZhLnV0aWwuSGFzaE1hcAUH2sHDFmDRAwACRgAKbG9hZEZhY3RvckkACXRocmVzaG9sZHhwP0AAAAAAAAx3CAAAABAAAAABdAAKVm1QYXNzd29yZHQAHHJPMEFCWFFBRG5OaGRtVmtYM0JoYzNOM2IzSmt4cA,
cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0,
result: null, initMsid: 66988330791812, completeMsid: null, lastUpdated:
null, lastPolled: null, created: Tue Dec 20 07:59:49 SAST 2022, removed:
null}, job origin:2783
com.cloud.exception.InsufficientServerCapacityException: Unable to create
a deployment for VM instance {id: "100", name: "i-2-100-VM", uuid:
"e0611ff1-cab5-48d0-ac4e-09fe0f034b19", type="User"}Scope=interface
com.cloud.dc.DataCenter; id=16

This seems to ONLY happen with this one template that I deleted, I can
deploy VMs successfully from other templates but this one that was
"deleted", even though it was NOT deleted. So it seems the template broke
somehow because now no volume is created for new VMs when using this
template. I am using 4.17.1.0. Is this a known issue?
--
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