Hi Brian, Does the SSVM agent state shows ‘Up’? you should be able to find more information in the cloud.log of the SSVM.
-Jithin From: Brian Fossmeyer <[email protected]> Date: Thursday, 4 January 2024 at 12:39 AM To: [email protected] <[email protected]> Subject: FW: Template f2d39f0f-dc31-47a3-88a5-e02f0b892bcb failed to upload. Error details: Template f2d39f0f-dc31-47a3-88a5-e02f0b892bcb failed to upload as SSVM is either destroyed or SSVM agent not in 'Up' state Hello, I am trying to upload ISO’s from my desktop and having this issue. The ISO will upload to 100%, but then will generate this error and then will not ever get into a ready state. Both of the System VMs are in a running and in an up state. Template <I REMOVED TEMPLATE ID> failed to upload. Error details: Template <I REMOVED TEMPLATE ID> failed to upload as SSVM is either destroyed or SSVM agent not in 'Up' state Thanks Brian Brian Fossmeyer Senior Systems Engineer, Technology [Answers in Genesis]<https://answersingenesis.org/> [Creation Museum] <https://creationmuseum.org/> [Ark Encounter] <https://arkencounter.com/>
