Hello,

Have you tried the way which “Wei" has suggested, Login to KVM host where your 
system VMs are running and run 

1- # virsh list

And the connect your system VM via 

2- # virsh console <VM name, output from above command>

Once you login using default username password, check the /var/log/cloud.log, 
it will probably give you the error.



Vivek Kumar
Sr. Manager - Cloud & DevOps
TechOps | Indiqus Technologies

vivek.ku...@indiqus.com <mailto:vivek.ku...@indiqus.com>
        www.indiqus.com <https://www.indiqus.com/>




> On 30-Jan-2024, at 4:32 PM, Francisco Arencibia Quesada 
> <arencibia.franci...@gmail.com> wrote:
> 
> hi again :)
> I cannot access the machines, is there a way to force manually the download
> of KVM systemvms templates?
> 
> Regards
> 
> 
> On Tue, Jan 30, 2024 at 9:27 AM Wei ZHOU <ustcweiz...@gmail.com> wrote:
> 
>> Probably not an issue with initramfs.
>> 
>> On the kvm host, you can use "virsh console <vm name>"  or the following
>> command to log into the system vms and check /var/log/cloud.log to see
>> what's wrong.
>> 
>> ssh -i /root/.ssh/id_rsa.cloud -p 3922 169.254.x.y
>> 
>> -Wei
>> 
>> On Tue, 30 Jan 2024 at 09:23, Francisco Arencibia Quesada <
>> arencibia.franci...@gmail.com> wrote:
>> 
>>> Good morning guys,
>>> 
>>> SystemVMs looks like Up, but the agent status is not green. It seems that
>>> SystemsVMs are giving initramfs error, they are not booting, is it
>> possible
>>> they could be corrupt from origin? We are using cloudstack 4.18.1.0
>>> 
>>> Kind regards
>>> Thank you in advance for your valuable help
>>> 
>>> --
>>> *Francisco Arencibia Quesada.*
>>> *DevOps Engineer*
>>> 
>> 
> 
> 
> -- 
> *Francisco Arencibia Quesada.*
> *DevOps Engineer*


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