Hello, Have you tried the way which “Wei" has suggested, Login to KVM host where your system VMs are running and run
1- # virsh list And the connect your system VM via 2- # virsh console <VM name, output from above command> Once you login using default username password, check the /var/log/cloud.log, it will probably give you the error. Vivek Kumar Sr. Manager - Cloud & DevOps TechOps | Indiqus Technologies vivek.ku...@indiqus.com <mailto:vivek.ku...@indiqus.com> www.indiqus.com <https://www.indiqus.com/> > On 30-Jan-2024, at 4:32 PM, Francisco Arencibia Quesada > <arencibia.franci...@gmail.com> wrote: > > hi again :) > I cannot access the machines, is there a way to force manually the download > of KVM systemvms templates? > > Regards > > > On Tue, Jan 30, 2024 at 9:27 AM Wei ZHOU <ustcweiz...@gmail.com> wrote: > >> Probably not an issue with initramfs. >> >> On the kvm host, you can use "virsh console <vm name>" or the following >> command to log into the system vms and check /var/log/cloud.log to see >> what's wrong. >> >> ssh -i /root/.ssh/id_rsa.cloud -p 3922 169.254.x.y >> >> -Wei >> >> On Tue, 30 Jan 2024 at 09:23, Francisco Arencibia Quesada < >> arencibia.franci...@gmail.com> wrote: >> >>> Good morning guys, >>> >>> SystemVMs looks like Up, but the agent status is not green. It seems that >>> SystemsVMs are giving initramfs error, they are not booting, is it >> possible >>> they could be corrupt from origin? We are using cloudstack 4.18.1.0 >>> >>> Kind regards >>> Thank you in advance for your valuable help >>> >>> -- >>> *Francisco Arencibia Quesada.* >>> *DevOps Engineer* >>> >> > > > -- > *Francisco Arencibia Quesada.* > *DevOps Engineer* -- This message is intended only for the use of the individual or entity to which it is addressed and may contain confidential and/or privileged information. If you are not the intended recipient, please delete the original message and any copy of it from your computer system. You are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited unless proper authorization has been obtained for such action. If you have received this communication in error, please notify the sender immediately. Although IndiQus attempts to sweep e-mail and attachments for viruses, it does not guarantee that both are virus-free and accepts no liability for any damage sustained as a result of viruses.