GitHub user PPisz closed a discussion: Failed to register template: with error:
Received fatal alert: unrecognized_name
Hello,
Unfortunately I can't register a new template in CS, I get the message below.
What could be the reason? CloudStack 4.20
`2025-03-04 13:21:25,453 DEBUG [c.c.a.t.Request] (AgentManager-Handler-3:[])
(logid:) Seq 6-4930597167040561175: Processing: { Ans: , MgmtId:
222320990092816, via: 6, Ver: v1, Flags: 10,
[{"com.cloud.agent.api.storage.DownloadAnswer":{"jobId":"11b03232-ef57-4a56-9605-24d412cd1f04","downloadPct":"0","errorString":"Received
fatal alert:
unrecognized_name","downloadStatus":"DOWNLOAD_ERROR","downloadPath":"/mnt/SecStorage/9bf7d36f-f049-3f71-89a8-101bacf6be00/template/tmpl/107/356/dnld13432419531709101329tmp_","installPath":"template/tmpl/107/356","templateSize":"(0
bytes) 0","templatePhySicalSize":"(0 bytes)
0","result":"true","details":"Received fatal alert:
unrecognized_name","wait":"0","bypassHostMaintenance":"false"}}] }
2025-03-04 13:21:25,475 WARN [c.c.a.AlertManagerImpl]
(RemoteHostEndPoint-9:[ctx-34fc0a1a]) (logid:4ed6d77b) alertType=[28]
dataCenterId=[1] podId=[null] clusterId=[null] message=[Failed to register
template: a2539966-5396-4396-99fb-a3cb7a752999 with error: Received fatal
alert: unrecognized_name].
2025-03-04 13:21:25,481 ERROR [o.a.c.s.i.BaseImageStoreDriverImpl]
(RemoteHostEndPoint-9:[ctx-34fc0a1a]) (logid:4ed6d77b) Failed to register
template: a2539966-5396-4396-99fb-a3cb7a752999 with error: Received fatal
alert: unrecognized_name`
GitHub link: https://github.com/apache/cloudstack/discussions/10499
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