GitHub user rongage closed a discussion: Having problems uploading an ISO to CS
Oddly enough, this is not the usual complaints about not being able to upload
an ISO.
The problem appears to be that there is an exception is being thrown on the
SSVM after the upload actually finishes. The follow on problem then is that
the uploaded ISO never goes to "ready".
The text of the exception on the SSVM:
2024-10-12 00:50:45,408 INFO [storage.resource.HttpUploadServerHandler]
(nioEventLoopGroup-3-4:null) BODY FileUpload: FileUpload: content-disposition:
form-data; name="files[]"; filename="win11pro.iso"
content-type: application/octet-stream; charset=UTF-8
content-length: 6852902912
Completed: true
IsInMemory: false
RealFile:
/mnt/SecStorage/7af1bb47-92e6-3081-975a-784b7e64c293/template/tmpl/2/209/FUp_2984701520707360110_-838595071
DeleteAfter: false
2024-10-12 00:50:45,688 INFO [storage.template.OVAProcessor]
(nioEventLoopGroup-3-4:null) Template processing. templatePath:
/mnt/SecStorage/7af1bb47-92e6-3081-975a-784b7e64c293/template/tmpl/2/209,
templateName: 5665cb79-d178-4125-8820-553303560ccf
2024-10-12 00:50:45,692 INFO [storage.template.OVAProcessor]
(nioEventLoopGroup-3-4:null) Unable to find the vmware template file:
/mnt/SecStorage/7af1bb47-92e6-3081-975a-784b7e64c293/template/tmpl/2/209/5665cb79-d178-4125-8820-553303560ccf.ova
2024-10-12 00:50:45,692 INFO [storage.template.VmdkProcessor]
(nioEventLoopGroup-3-4:null) Template processing. templatePath:
/mnt/SecStorage/7af1bb47-92e6-3081-975a-784b7e64c293/template/tmpl/2/209,
templateName: 5665cb79-d178-4125-8820-553303560ccf
2024-10-12 00:50:45,695 INFO [storage.template.VmdkProcessor]
(nioEventLoopGroup-3-4:null) Unable to find the vmware template file:
/mnt/SecStorage/7af1bb47-92e6-3081-975a-784b7e64c293/template/tmpl/2/209/5665cb79-d178-4125-8820-553303560ccf.vmdk
2024-10-12 00:50:45,734 WARN [storage.resource.HttpUploadServerHandler]
(nioEventLoopGroup-3-4:null) . Exception occurred: refCnt: 0, decrement: 1
2024-10-12 00:50:45,739 WARN [netty.channel.AbstractChannelHandlerContext]
(nioEventLoopGroup-3-4:null) An exception 'java.lang.NullPointerException'
[enable DEBUG level for full stacktrace] was thrown by a user handler's
exceptionCaught() method while handling the following exception:
io.netty.util.IllegalReferenceCountException: refCnt: 0, decrement: 1
at
io.netty.util.internal.ReferenceCountUpdater.toLiveRealRefCnt(ReferenceCountUpdater.java:83)
at
io.netty.util.internal.ReferenceCountUpdater.release(ReferenceCountUpdater.java:148)
at
io.netty.util.AbstractReferenceCounted.release(AbstractReferenceCounted.java:76)
at
io.netty.handler.codec.http.multipart.DefaultHttpDataFactory.cleanRequestHttpData(DefaultHttpDataFactory.java:316)
at
io.netty.handler.codec.http.multipart.HttpPostMultipartRequestDecoder.cleanFiles(HttpPostMultipartRequestDecoder.java:993)
at
io.netty.handler.codec.http.multipart.HttpPostMultipartRequestDecoder.destroy(HttpPostMultipartRequestDecoder.java:969)
at
io.netty.handler.codec.http.multipart.HttpPostRequestDecoder.destroy(HttpPostRequestDecoder.java:243)
at
org.apache.cloudstack.storage.resource.HttpUploadServerHandler.reset(HttpUploadServerHandler.java:232)
at
org.apache.cloudstack.storage.resource.HttpUploadServerHandler.channelRead0(HttpUploadServerHandler.java:222)
at
org.apache.cloudstack.storage.resource.HttpUploadServerHandler.channelRead0(HttpUploadServerHandler.java:65)
at
io.netty.channel.SimpleChannelInboundHandler.channelRead(SimpleChannelInboundHandler.java:99)
at
io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:444)
at
io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
at
io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412)
at
io.netty.handler.codec.MessageToMessageDecoder.channelRead(MessageToMessageDecoder.java:103)
at
io.netty.handler.codec.MessageToMessageCodec.channelRead(MessageToMessageCodec.java:111)
at
io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:442)
at
io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
at
io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412)
at
io.netty.handler.codec.ByteToMessageDecoder.fireChannelRead(ByteToMessageDecoder.java:346)
at
io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:318)
at
io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:444)
at
io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
at
io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412)
at
io.netty.channel.DefaultChannelPipeline$HeadContext.channelRead(DefaultChannelPipeline.java:1410)
at
io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:440)
at
io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
at
io.netty.channel.DefaultChannelPipeline.fireChannelRead(DefaultChannelPipeline.java:919)
at
io.netty.channel.nio.AbstractNioByteChannel$NioByteUnsafe.read(AbstractNioByteChannel.java:166)
at
io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:788)
at
io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:724)
at
io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:650)
at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:562)
at
io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997)
at
io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74)
at
io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
at java.base/java.lang.Thread.run(Thread.java:829)
2024-10-12 00:51:25,486 INFO [storage.resource.NfsSecondaryStorageResource]
(agentRequest-Handler-5:null) Determined host 192.168.0.171 corresponds to IP
192.168.0.171
2024-10-12 00:52:25,600 INFO [storage.resource.NfsSecondaryStorageResource]
(agentRequest-Handler-2:null) Determined host 192.168.0.171 corresponds to IP
192.168.0.171
I'll try restarting the SSVM, then if that doesn't work, I'll try regenerating
the SSVM.
GitHub link: https://github.com/apache/cloudstack/discussions/9783
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