GitHub user AlexanderKgr edited a discussion: Cannot transfer instance from one 
account to another.

I have one instance based on a template that it is deleted.
I want to transfer the ownership to another account.
I receive a massage telling  : Failed to move vm

<img width="407" height="158" alt="image" 
src="https://github.com/user-attachments/assets/2c7311e4-b686-4d1c-9f31-29ffda4c0331";
 />

And while checking logs i have the following.
<img width="1133" height="54" alt="image" 
src="https://github.com/user-attachments/assets/90a19253-fec6-4e96-b5cf-6b7ecac6bd84";
 />

So the new user does not have access to the template specified for the vm.
As i mentioned above the template doesn't exist anymore.
How can i fix this issue? Is it bug or it is supposed to be like this?
Is there a procedure to remove the connection of an instance and a template?

I am on latest cs 4.21 


Thanks in advance,

Alexandros



GitHub link: https://github.com/apache/cloudstack/discussions/11653

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