GitHub user SviridoffA added a comment to the discussion: Certificate upload 
failed on v4.20.0

@sandabot In the ROOT certificate field, you must insert the CA certificate 
from the issuing CA where you issued your certificate instead of the 
"wildcard". You may also need to insert an intermediate certificate (button 
below).

GitHub link: 
https://github.com/apache/cloudstack/discussions/12393#discussioncomment-15447528

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