I got FB 4.7 with 4.13 without issues . Did yo tried to run the installed
with admin privileges?

-----Original Message-----
From: Alex Harui [mailto:aha...@adobe.com] 
Sent: Monday, August 11, 2014 11:15 AM
To: users@flex.apache.org
Subject: Re: Help - trying to update Flash Builder 4.7 to flex 4.13

Sorry, I guess I didn't understand that you'd tried multiple times.

Please try one more time, but at the first installer screen, right-click,
choose "enable verbose logging" and post that log.

Thanks,
-Alex

On 8/11/14 9:57 AM, "leswoolsey" <les.wool...@rogers.com> wrote:

>As I pointed out, the installer fails at the same place every time so 
>rerunning it doesn't seem to be the solution. I'm using the 3.1.0
>(Windows)
>installer. Here's the install log:
>
>Version 3.1.0 (windows)
>Using Locale: en_CA
>Fetched the SDK download mirror URL from the CGI.
>AIR version 14.0
>Flash Player version 14.0
>Creating Apache Flex home
>Creating temporary directory
>Downloading Apache Flex SDK from:
>http://apache.mirror.gtcomm.net/flex/4.13.0/binaries/apache-flex-sdk-4.13.
>0-bin.zip
>Verifying Apache Flex SDK MD5 Signature The Apache Flex SDK MD5 
>Signature of the downloaded files matches the reference. The file is 
>valid.
>Uncompressing: C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 
>Bit)\eclipse\plugins\com.adobe.flash.compiler_4.7.0.349722\newAIRSDK\te
>mp\
>apache-flex-sdk-4.13.0-bin.zip
>Finished uncompressing: C:\Program Files\Adobe\Adobe Flash Builder 4.7 
>(64 
>Bit)\eclipse\plugins\com.adobe.flash.compiler_4.7.0.349722\newAIRSDK\te
>mp\
>apache-flex-sdk-4.13.0-bin.zip
>Downloading Adobe AIR Runtime Kit for Windows from:
>http://airdownload.adobe.com/air/win/download/14.0//AdobeAIRSDK.zip
>Finished uncompressing: C:\Program Files\Adobe\Adobe Flash Builder 4.7 
>(64 
>Bit)\eclipse\plugins\com.adobe.flash.compiler_4.7.0.349722\newAIRSDK/in
>/Ad
>obeAIRSDK.zip
>Error #2038
>
>
>Ideas?
>
>Les
>
>
>
>--
>View this message in context:
>http://apache-flex-users.2333346.n4.nabble.com/Help-trying-to-update-Fl
>ash -Builder-4-7-to-flex-4-13-tp7603p7608.html
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