Hi :)
So you seem to be saying a true IT Professional should 
1.  make sure guidelines make no sense and are the opposite to the way everyone 
else works
2.  Ignore users requirements
3.  Blame the user for not following "guidelines" as though they were rules.  

Obviously although the word "guidelines" is used people must adhere to them as 
though they were strict "rules".  The word "guidelines" is used in order to 
fool people into thinking they have a choice.  In fact there are other rules 
that are not even written up in the guidelines specifically in order to make 
people unable to follow the hidden rules.  In turn that means people will be 
routinely berated publicly for not following the rules.  

So when people first arrive at the list in order to ask for help they are not 
allowed to actually ask for the help they need until the have read the 
unwritten rules and changed their systems in order to follow your rules.  Then 
they can ask the question but if there is any slight variation, if they are 
unable to give you all the information you expect them to give, then again you 
will be there ready to berate and intimidate them.  

Now maybe you don't realise what you are doing, maybe you enjoy intimidating 
people and making them feel they dare not ask any questions.

All that is exactly why i wanted to move away from Microsoft in the first place 
and i have never seen yoru intolerant attitude anywhere else in the entire rest 
of the OpenSource community.  It only seems to be in LibreOffice where that 
attitude prevails and even then it's only the "Uses" list.  The other lists are 
far more welcoming to newcomers.  Which is odd really.  It should surely be 
this list that is more welcoming to newcomers and their various different ways 
of working.  Yes, we do need helpers but not ones that drive newcomers away and 
put people off continuing to use LibreOffice.  

So, i think the guidelines should really be treated as being no more than 
guidelines, certainly not be treated as rules.  Also i think the guidelines 
should be changed to conform with what newcomers are more familiar with.  It 
should be easier for people with strong technical skills to adapt to the 
newcomers instead of expecting all newcomers to adapt to a weird way they have 
never seen before.  

Regards from
Tom :)


--- On Thu, 23/2/12, Tanstaafl <tansta...@libertytrek.org> wrote:

From: Tanstaafl <tansta...@libertytrek.org>
Subject: Re: [libreoffice-users] Re: Top posting
To: users@global.libreoffice.org
Date: Thursday, 23 February, 2012, 13:35

On 2012-02-22 8:53 PM, Marc Grober <m...@interak.com> wrote:
> So what is the polite way to tell someone that one is going to
> continue top posting as one may feel appropriate as one may have done
> as an IT professional for the past 40 years and that if that upsets
> them they should seek professional assistance?

A true IT Professional respects rules/guidelines established by the support 
mediums they frequent - anything else is pure and simple arrogance and 
disrespect.

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