Hi :) If this problem occurs then it's usually easy to fix by un-installing OpenOffice or previous versions of LibreOffice. There are some other Office Suites that are also based on the OpenOffice code but they are much rarer, for example IBM's Lotus Symphony.
There is a guide to have multiple versions of the code-base running at the same time on the same machine. This guide specifically talks about previous versions of LibreOffice but can be adapted for other Office Suites such as OpenOffice http://wiki.documentfoundation.org/Installing_in_parallel Judy seems to be having a unique problem so it might be worth her writing a bug-report about it. Either of these guides might help her do that http://wiki.documentfoundation.org/BugReport https://www.libreoffice.org/get-help/bug/ She has apparently already tried using 3rd party tools such as http://www.revouninstaller.com/ top make sure there are no previous versions of the code-base on her machine. She has also tried previous releases of LibreOffice such as the much more stable 3.4.5 instead of the 3.5.0 which people sometimes have weird problems with. The 3.5.0 is the first in it's branch and the 3.5.1 is the equivalent of the release with the first "Service pack" so it should be a lot better. Franks has not made any posts since his initial question so he has either fixed it or given up or just ignoring the lists responses for some reason. So, you are unlikely to get a response from him. Always worth a try tho! Regards from Tom :) --- On Sat, 10/3/12, 5george1 <g.sa...@ntlworld.com> wrote: From: 5george1 <g.sa...@ntlworld.com> Subject: [libreoffice-users] Re: Can't install LibreOffice To: users@global.libreoffice.org Date: Saturday, 10 March, 2012, 10:46 Hi Frank, I have exactly the same problem, although using windows 7. i also have Open Office. Any replies yet? Regards George -- View this message in context: http://nabble.documentfoundation.org/Can-t-install-LibreOffice-tp3810689p3814873.html Sent from the Users mailing list archive at Nabble.com. -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted