On Aug 8, 2012, at 1:39 PM, Gordon Burgess-Parker wrote:

> The problem doesn't seem to be so much with management not wanting to change 
> - it seems to be with fear of the IT dept. 

There are very sound reasons that businesses are conservative.  Businesses 
don't like change because change costs money.  You don't argue for change by 
saying something is "just as good" or "not as bad as you think."  You must 
argue that change is BETTER than not changing and will ultimate increase 
productivity, which increases profits.

The difference in cost of the initial license, when considered from the full 
deployment/productivity calculation of an IT manager, is often not the deciding 
factor.  The primary cost of changing software is not the license, but 
installation, configuration, training, and lost productivity during conversion. 
 If you put all of this on a balance sheet for a company that is currently 
using MS Office, the cost of "upgrading" the existing software is often much 
lower than the cost of changing new software, even when that new standard has a 
free license.  

Cheers,
             tod

Tod Hopkins
Hillmann & Carr Inc.
todhopkins-at-hillmanncarr.com






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