On 11/5/15 12:12 AM, toki wrote:
On 05/11/2015 04:24, Ken Springer wrote:

While some bug may be deemed trivial by the devs or some system, that bug may 
not be trivial to the user.

That is why individuals and organization purchase Tier 3 support
contracts. It does matter if the software is FLOSS, or non-FLOSS, the
only way to ensure that issues that the user considers to be serious
flaws/bugs, is by either fixing the issue themselves, or paying somebody
to fix the issue.

Or by going elsewhere, using someone else's product.  :-)


--
Ken
Mac OS X 10.8.5
Firefox 36.0.4
Thunderbird 31.5
"My brain is like lightning, a quick flash
     and it's gone!"


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