Hi Bob,
Looks like you might just be right... I thought I had apache all messed up but 
I think you hit the nail on the head.

Sorry for offtopic post.
 -Ed

On Saturday 24 February 2007 23:51, Bob wrote:
> Ed wrote:
> > [Fri Feb 23 17:11:52 2007] [error] Can't locate
> > Kernel/System/Web/InterfaceAgent.pm in @INC (@INC
> > contains: /usr/sbin/../../Kernel/cpan-lib /usr/sbin/../..
> > /home/httpd/perl /etc/perl /usr/lib/perl5/vendor_perl/5.8.8/i686-linux
> > /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl
> > /usr/lib/perl5/site_perl/5.8.8/i686-linux /usr/lib/perl5/site_perl/5.8.8
> > /usr/lib/perl5/site_perl /usr/lib/perl5/5.8.8/i686-linux
> > /usr/lib/perl5/5.8.8 /usr/local/lib/site_perl . /usr/lib/apache2) at
> > /var/www/ticket.precognet.com/otrs-2.1.5/bin/cgi-bin/index.pl line 41.
> > \nBEGIN failed--compilation aborted
> > at /var/www/ticket.precognet.com/otrs-2.1.5/bin/cgi-bin/index.pl line
> > 41.\n
>
> This is an otrs problem.
>
> <offtopic>
> Did you configure the software properly?
> #root directory
>      $Self->{'Home'} = '/var/www/ticket.precognet.com/otrs-2.1.5/';
>
> ?
> </offtopic>

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