Hi Rachita Q1 - I thought it kept on trying, though you can change the timeout value - it's in the userguide.
Q2 - You can use a store file - look up the variable 'store-file' in the userguide. It's worth checking with your operator when this happens - it's possible that they are stopping you connecting becuase they think you are still connected and have limited the number of times you can login - I've seen this happen before. Regards, David ----- Original Message ----- From: Rachita Sachdeva To: users@kannel.org Sent: Monday, March 27, 2006 8:36 AM Subject: Urgent Connectivity issue Hello users, After much digging and searching thru mail-archives I cannot find a concrete reason and solution behind a connectivity problem that I am facing We are running an online system and it seems that sometimes our connectivity with the SMSC fluctuates resulting in requiring a restart of Kannel and loss of the pending messages causing financial loss. Following is what we usually get in the gateway.log. 2006-02-24 15:59:09 [2723] [6] ERROR: connect failed 2006-02-24 15:59:09 [2723] [6] ERROR: System error 110: Connection timed out 2006-02-24 15:59:09 [2723] [6] ERROR: error connecting to server `x.x.x.x' at port `2775' 2006-02-24 15:59:09 [2723] [6] ERROR: SMPP[SMSC]: Couldn't connect to server. 2006-02-24 15:59:09 [2723] [6] ERROR: SMPP[SMSC]: Couldn't connect to SMS center (retrying in 10 seconds). 2006-03-08 13:37:51 [2723] [7] ERROR: System error 104: Connection reset by peer 2006-03-08 13:37:51 [2723] [7] ERROR: SMPP[SMSC]: Couldn't connect to SMS center (retrying in 10 seconds). 4:2006-03-24 19:08:32 [18497] [7] ERROR: Error reading from fd 27: 5:2006-03-24 19:08:32 [18497] [7] ERROR: System error 104: Connection reset by peer 6:2006-03-24 19:08:32 [18497] [7] ERROR: SMPP[SMSC]: Couldn't connect to SMS center (retrying in 10 seconds). The log says retrying connection in 10 seconds but it tries only 3 times and then doesn't do anything. So we have to manually keep restarting Kannel till we get the connectivity up and running. We can however successfully ping the SMSC IP and also telnet at the desired port at the SMSC. Can somebody please help me with the following: How can I change the no. of retries that kannel makes towards SMSC in case of connection failure? How can I make sure that the queued messages in the smsbox are not lost when I have to restart the Kannel to re-establish the connectivity? This is really getting very critical for us and will appreciate if anybody can show some light or suggest a solution. If required I can also send my kannel configuration file. Thanks in advance, Rachita Checked by AVG Free Edition. Version: 7.1.385 / Virus Database: 268.3.1/292 - Release Date: 24/03/2006 -- Checked by AVG Free Edition. Version: 7.1.385 / Virus Database: 268.3.1/292 - Release Date: 24/03/2006
