Hello Team, I work @ a PRSP firm and I'm not an expert yet to the SMS Management of platform. For the past like 3 weeks, this particular shortcode has been sending out 2 subscription messages for every subscriber. Trouble is that now the user is being charged for receiving 2 identical messages. I've ckecked the kannel logs for both SMSCs we're connected to and they both show that kannel adds 2 send-SMS requests. So obviously the problem is on my end.
How can I troubleshoot and resolve this? The problem is just with this one shortcode. Log Sample for one SMSC connection: 2012-07-16 08:00:05 send-SMS request added - sender:2197coRe:2197 127.0.0.1 target:254788814333 request: 'VERSE OF THE DAY:Lk 12:22-25 ..The life is more than meat, and the body is more than raiment.' 2012-07-16 08:00:05 send-SMS request added - sender:2197coRe:2197 127.0.0.1 target:254788814333 request: 'VERSE OF THE DAY:Lk 12:22-25 ..The life is more than meat, and the body is more than raiment.' I will really appreciate the team's help. Saludos Ombongi Moraa fe