On 03/28/2010 04:48 PM, Tim wrote:
> 
> It also helps to throw in the ye olde stern parenting message of "I'm
> not going to keep on fixing this for you."  I cannot overstate the value
> of the word "no."  A person will not learn to look after their computer
> until you make them.  The old "cruel to be kind" approach.
> 
> If you can't make them see that unless they learn more, they're going to
> keep having a broken system, then you're going to be doomed to forever
> fixing it up for them.
> 
One thing that can help in the fight to educate users is to start
charging to fix their system. Yes, it is hard to charge your friends
and family for fixing things, But for some reason, they listen to
your advice better if they are paying for it.

Mikkel
-- 

  Do not meddle in the affairs of dragons,
for thou art crunchy and taste good with Ketchup!

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