On Mon, Jan 12, 2026 at 9:44 AM Richard Shaw <[email protected]> wrote:
> On Mon, Jan 12, 2026 at 7:18 AM Mike Wohlgemuth via users < > [email protected]> wrote: > >> I have a new HP Omen 16L (SKU #A9UM5AV in case that matters). > > It does: <https://linux-hardware.org> has only one probe for that model, so your "current issue" may be specific to your hardware or may be some change that triggers the "underlying hardware issue". It was >> originally a Christmas gift for my son, but it was a lemon from the >> start. Windows started crashing and any updates we tried to apply made >> the situation worse. Eventually Windows repair wouldn't even start. >> Windows repair USB also failed. The HP tool to reset to factory default >> would fail. All the hardware diagnostics passed. Eventually I got a >> different machine for my son, and tried to return it. The vendor >> refunded me, but didn't want it back. So I took it in to an HP warranty >> center and they reset it to factory defaults and it seemed to work fine >> (not sure what magic they had for that because the publicly available >> tool did not work at all). This is all just background since I would >> not be surprised if there was some sort of subtle underlying hardware >> issue. >> > > The first thing I would do is put Memtest86+ on a USB stick and let it run > for 24 hours to check the memory. > > Same here, and try to put it in a warm location. > I haven't checked the latest version but you will likely have to disable > secure boot temporarily to do it. > Sometimes you need to run Memtest86+ overnight for multiple nights to capture misbehaviour. If the system has 2 memory modules, try running with just one module.
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