Are you rotating those files or something? Perhaps you're loosing some CDRs during the rotation process.
Are you dumping all CDRs in a single file, or each process has its own file?

Best regards,

Răzvan Crainea
OpenSIPS Core Developer
http://www.opensips-solutions.com

On 8/27/20 11:01 AM, Vic Jolin wrote:
Hi Razvan,

CDRs are generated, but there are missing entries in cdrs, meaning when we see CDRs from our providers we see calls, but we do not see them even in the flatstore file logs

On Thu, Aug 27, 2020 at 3:45 PM Răzvan Crainea <[email protected] <mailto:[email protected]>> wrote:

    Hi, Vic!

    It is not clear in your report whether there are no CDR files
    generated,
    or you're just missing some of them. Could you please clarify?

    Best regards,

    Răzvan Crainea
    OpenSIPS Core Developer
    http://www.opensips-solutions.com

    On 8/7/20 9:50 AM, Vic Jolin wrote:
     > I still need to clarify why this is happening. We are missing
    calls in cdrs
     >
     > On Fri, Aug 7, 2020, 2:30 AM Stas Kobzar, <[email protected]
    <mailto:[email protected]>
     > <mailto:[email protected] <mailto:[email protected]>>> wrote:
     >
     >     Sorry, Vic
     >     I was talking about a different module "db_text". I just did
    not get
     >     the subject right.
     >     I do not know about flatstore, sorry.
     >
     >     However, you can still check your permissions for "/var/log/acc".
     >     Or, jist temporary use "/tmp" path to make sure this is not a
     >     permission problem.
     >
     >     On Thu, Aug 6, 2020 at 2:14 PM Vic Jolin <[email protected]
    <mailto:[email protected]>
     >     <mailto:[email protected] <mailto:[email protected]>>> wrote:
     >
     >         Staz,
     >
     >         Hi thanks for the reply, I forgot I think to mention
    about my config
     >
     >         loadmodule "db_flatstore.so"
     >         modparam("db_flatstore", "flush", 1)
     >         modparam("db_flatstore", "suffix", ".log_SERVERIP")
     >
     >         loadmodule "acc.so"
     >         /* what special events should be accounted ? */
     >         modparam("acc", "early_media", 1)
     >         modparam("acc", "report_cancels", 1)
     >         /* by default we do not adjust the direct of the sequential
     >         requests.
     >             if you enable this parameter, be sure the enable
     >         "append_fromtag"
     >             in "rr" module */
     >         modparam("acc", "detect_direction", 0)
     >         modparam("acc", "extra_fields", "db: callerid->callerid;
     >         ani->ani; prefix->prefix; src_ip->src_ip; dst_ip->dst_ip;
     >         acctid->acctid; carrierid->carrierid; ruleid->ruleid;
    lrn->lrn;
     >         orig_ani->orig_ani")
     >         #modparam("acc", "extra_fields", "db: callerid->callerid;
     >         ani->ani; prefix->prefix; src_ip->src_ip; dst_ip->dst_ip;
     >         acctid->acctid; carrierid->carrierid; ruleid->ruleid;")
     >         modparam("acc", "db_url", "flatstore:/var/log/acc")
     >
     >         Is there  a proper placement of
     >         do_accounting("db|log", "cdr|missed|failed");
     >
     >         In my config I have this in the route before
     >
     >         dp_translate($(avp(groupid){s.int <http://s.int>
    <http://s.int>}), "$rU", $rU,
     >         $var(dp_attr));
     >
     >
     >         On Fri, Aug 7, 2020 at 1:39 AM Stas Kobzar
    <[email protected] <mailto:[email protected]>
     >         <mailto:[email protected]
    <mailto:[email protected]>>> wrote:
     >
     >             Hello,
     >
     >             You should create the file with headers. You can copy
     >             required storage file from here:
     >
    https://github.com/OpenSIPS/opensips/tree/master/scripts/dbtext/opensips
     >
     >             And, of course, make sure you have good owner and
     >             permissions set to the file.
     >
     >             On Thu, Aug 6, 2020 at 1:26 PM Vic Jolin
    <[email protected] <mailto:[email protected]>
     >             <mailto:[email protected]
    <mailto:[email protected]>>> wrote:
     >
     >                 Hello,
     >
     >                 What are the reasons why flatstore files are not
    being
     >                 created?
     >
     >                 Im  seeing this output in a binary journal file,
    and not
     >                 from a normal log file I have my output logs in
     >                 /var/log/messages (but we do not see it coming
    here as well)
     >
     >
     >
     >                 ACC: call ended:
>  created=1596585092;call_start_time=1596585108;duration=5;ms_duration=5268;setuptime=16;method=INVITE;from_tag=13c1b24f27e408db;to_tag=ZtNe611a9391D;call_id=2a2ac4f263616c6c0015c430
     >
     >                 But no flatstore file created or updated
     >
     >                 But there is no flatstore files created. Is this a
     >                 server issue? A resource like HD write speed? or some
     >                 misconfiguration?
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