Hi Yury,

Maybe you can get a trap output while the procs are in 100% and before everything dies ?

Best regards,

Bogdan-Andrei Iancu

OpenSIPS Founder and Developer
  https://www.opensips-solutions.com
OpenSIPS Summit 27-30 Sept 2022, Athens
  https://www.opensips.org/events/Summit-2022Athens/

On 9/12/22 11:12 AM, Yury Kirsanov wrote:
Hi Bogdan,
We've run into another issue, this time I was just restarting OpenSIPS server during busy hours when about ~2500 SIP devices were registering and making calls (even though dialog number was only around 100-200 but there were a lot of packets) and I was unable to successfully restart OpenSIPS, it was getting some processes stuck almost immediately at 100% load and then they were starting to consume more and more memory and after eating up all the memory they were dying and OpenSIPS stopped processing SIP packets.

I believe it's similar to autoscaler issue because in this case I only had 16 UDP workers and 16 TCP workers and it was taking more time for OpenSIPS to run into the issue, while when I had autoscaler on it wasn't able to open that many processes at once so currently active ones were getting stuck very fast and crash was happening almost immediately.

I'm running a localhost REDIS cache to store where to proxy each SIP packet to and if there's no record for this SIP device then I'm querying REST server and cache its response. REST server load was no more than 25% during restart when all SIP devices were urgently trying to re-connect to OpenSIPS so I don't think they're of any issue.

I'm using async REST calls and believe there should be no issues with my configuration script even though it runs a lot of nested routes due to async REST requests. Hopefully I didn't forget some 'exit' statements anywhere but if it was the case - OpenSIPS service would be locking up at any time.

OpenSIPS itself is running on a VMWare host as a virtual machine and I could see it was consuming up to 100% CPU of a 40-core host when it was locking up. Also VMWare readyness for VM was spiking to 1500ms during these lock-ups meaning that VM was waiting for some cores to actually free up to get some CPU time.

The only way out of this situation for me was to run multiple OpenSIPS VMs and spread the load between them, no matter what I tried to do I wasn't able to make OpenSIPS running fine again even though it was working perfectly fine for more than a week in this configuration and under same load, but I was starting/restarting it only during night hours when there were no calls active.

I'm happy to share my configuration file with you privately if requred.

Hope this helps!

Thanks and best regards,
Yury.

On Wed, Sep 7, 2022 at 9:54 PM Bogdan-Andrei Iancu <bog...@opensips.org <mailto:bog...@opensips.org>> wrote:

    Hi Yury,

    Thanks for the details info here - let me do a review of some code
    and run some tests, as at this point I have a good idea on the
    direction to dig into.

    I will update here.

    Best regards,

    Bogdan-Andrei Iancu

    OpenSIPS Founder and Developer
       https://www.opensips-solutions.com  <https://www.opensips-solutions.com>
    OpenSIPS Summit 27-30 Sept 2022, Athens
       https://www.opensips.org/events/Summit-2022Athens/  
<https://www.opensips.org/events/Summit-2022Athens/>

    On 9/6/22 11:24 AM, Yury Kirsanov wrote:
    Hi Bogdan,
    Yes, I'm listening on all types of sockets including UDP, TCP and
    TLS on the outside public interface and then forward traffic into
    internal LAN via UDP only.

    Previously it was getting stuck quite easily, now I had to wait
    for a while before this actually happened. I've routed part of my
    customers to this server to obtain this result so I will have to
    do that again.

    As soon as I see one of the processes stuck I'll dot the trap
    command and send you all the details including processes load, ps
    output and so on.

    For now I had to switch autoscaling off and just create many
    listeners. Do I understand correctly that I need to restart
    OpenSIPS in order to apply autoscaling profiles and reload-routes
    is not sufficient?

    Also, do I need separate UDP profiles for public and private
    interfaces? And do I need to apply autoscaling profile just to a
    socket or I need to specify udp or tcp_workers with autoscaler too?

    Thanks and best regards,
    Yury.

    On Tue, 6 Sept 2022, 18:18 Bogdan-Andrei Iancu,
    <bog...@opensips.org <mailto:bog...@opensips.org>> wrote:

        Hi Yury,

        Thanks for the info. I see that the stuck process (24) is an
        auto-scalled one (based on its id). Do you have SIP traffic
        from UDP to TCP or doing some HEP capturing for SIP ? I saw a
        recent similar report where a UDP auto-scalled worked got
        stuck when trying to do some communication with the TCP
        main/manager process (in order to handle a TCP operation).

        BTW, any chance to do a "opensips-cli -x trap" when you have
        that stuck process, just to see where is it stuck? and is it
        hard to reproduce? as I may ask you to extract some
        information from the running process....

        Regards,

        Bogdan-Andrei Iancu

        OpenSIPS Founder and Developer
           https://www.opensips-solutions.com  
<https://www.opensips-solutions.com>
        OpenSIPS Summit 27-30 Sept 2022, Athens
           https://www.opensips.org/events/Summit-2022Athens/  
<https://www.opensips.org/events/Summit-2022Athens/>

        On 9/3/22 6:54 PM, Yury Kirsanov wrote:



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