On 1/27/14, 5:01 PM, Stan Hoeppner wrote:
On 1/27/2014 1:06 PM, List wrote:
We are hosting a webmail service using roundcube 0.8.1 and a number of
our users with inboxes in excess of 8000-10000 messages are experiencing
"Inbox" folder has 8-10K, or the entire mailbox including subfolders has
8-10K messages?
extremely slow response times (We also downloaded a recent copy and it's
just as slow). We are using Dovecot 2.1 as the IMAP server and have not
had any issues with clients like outlook or Thunderbird, but as far as
we understand it those clients keep a local copy of the messages for
quick retrieval while Roundcube is doing everything over IMAP. Is there
any thing we can do or should look at to improve the response times for
loading an inbox with many thousands of messages?
What do you mean "loading" an inbox? Are you referring to
initialization just after logon, where new message notifications get
displayed on the folder tree? Or do you mean simply clicking on the
"Inbox" folder?
The slowness appears when users click on their inbox. It does not
matter if they are logging in or have had their email open for a period
of time already, every time they click the inbox it throws an error that
the server could not be reached, and eventually the messages appear.
How many rows per page are these users displaying? This is user
configurable. If the value is high things will be slower.
Our default is 50 messages.
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