At 15:10 24/04/2014 +0100, Nobody Noname wrote:
How long does it take to fix a bug, please?

When they are not bugs, a long time!

EXAMPLE 3: UPDATING STYLES - BUG 121785
https://issues.apache.org/ooo/show_bug.cgi?id=121785

Reported 18 Feb 2013. There is a problem with updating styles, which doesn't behave as stated in help (which covers the topic very badly).

Are you sure this is a bug?
o If you change the format of just some part of a paragraph, you have not changed the paragraph, so I would not expect or want any update to affect the paragraph style. I might want a character style updated, but that would presuppose that I'd made the change to an area that already had a non-default character style already applied. Note that, unlike the Default paragraph style, the Default character style has no properties and cannot be modified - or, therefore, updated. o The behaviour of the Update Style menu item in the Styles and Formatting dialogue is dependent on the style selected in that dialogue - and this relies in turn on the selection of style types through the buttons in its toolbar. Note that you may have a character style and a paragraph style, say, with the same name. Your continued reference to plain "styles" suggests you may be missing this distinction. o Your workaround through the context menu (and there is nothing "secret" about that, of course) works because that way you clarify that you are wanting to affect a paragraph style. o The behaviour of paragraph styles, character styles, and direct formatting does take a bit of learning.

EXAMPLE 4 : ICON LABELS BUG 121766
https://issues.apache.org/ooo/show_bug.cgi?id=121766

This one is embarrassing. Undo is labelled 'Can't Undo" and Redo similarly, and have been since 2007 at least, which must be obvious to millions of users. Astonishing that no-one has picked it up.

I haven't "picked it up" because I see nothing to be picked up. There are contexts in which you cannot undo anything - for example, when you have just opened or reloaded a document - and the Undo menu item and Undo icon are each greyed out and - perhaps helpfully - changed to read Can't Undo. Similarly for Redo, which means something only immediately after an Undo and is otherwise greyed out and retitled. (Why it says Can't Restore instead of Can't Redo I don't know.)

Incidentally, I'm not sure I accept your stricture that "[i]t is also a very strong imperative that Open Office should be consistent with other productivity suites". I don't expect free software necessarily to be a clone of commercial products and I'm happy for OpenOffice to improve on such alternative products! (I suspect that in the area of styles it does.)

I trust this helps.

Brian Barker


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