It is not possible to figure out what the problem is without more information.
1. What operating system and version are you using? 2. What is the version of OpenOffice Writer you are using. (Open it and look in the Help | About dialog.) 3. What is the name on the file that is not opening properly. More can be determined once these questions are answered. -----Original Message----- From: skydiv...@aol.com [mailto:skydiv...@aol.com] Sent: Friday, October 3, 2014 09:38 To: users@openoffice.apache.org Subject: Help please. I've been using Open Office Writer for almost a year and now when I try to open a document I keep getting a ASCII Filter Options window asking me to set the properties for Character set - Default font - Language and Paragraph break. This happens every time I try to open an older document. I go through the process but all I see in the document instead of letters is hashtags (pound signs) ie. ## # #### # ###. Can someone help me? I am not literate in computer speak. I'm a pretty basic user. Thank you in advance Sandy --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org