On Sun, 16 Nov 2014 10:59:32 +0100 (CET) Rosemarie Brisciana <rosemarie.constan...@wanadoo.fr> wrote:
> Hello, > > > > As a great user in France of all the Open Office products, I am experiencing > problems with the update, and am currently using the 4.1.0 edition. Every > time I click to open or create a document, I'm invited to update to 4.1.1. > > > > When I try to do so and am connected to an official page, I'm invited to > spend 4.5 euros for a first activiation code, then another 4.5 euros for a > second one. The numbers to which I had to send a texto and the codes > received were 1) 83020 for code MQYQYJ and 2) 81221 for code MUARQJ. Both of > these numbers also invited me to pay for a game (I did not). The telephone > number provided for "assistance" on the first code is 0821610753 (France). > The email provided for "assistance" with the second code was c...@smsinf.net. > > > > > If this is open source and free, why does the Open Office icon connect me to > Source Forge which appears to be an official OPen Office page, requiring > payment of a total of 9 euros ? > > > > Is Apache aware of the problem? I should be automatically connected to an > official page, not to Source Forge, unless it's also an official Apache site. > > > > I will add that after all these manipulations - and COSTS-, I still am at the > 4.1.0 edition whereas I followed the procedure a third time and was "told" > that the update had been downloaded successfully. > > > > What is happening with Open Office and why did I have to spend money for 2 > useless activation codes ? > > > > Thanks for a quick answer. In addition, I'm willing to help improve Open > Office products - but at no cost ! > > > > Rosemarie Brisciana > > > > If you download through www.openoffice/org/download You will be automatically redirected to SourceForge servers, on whose world-wide network of servers the OpenOffice files are stored. Your download should then start automaticaly in five seconds, without need to click on any other links. A genuine OpenOffice does not - repeat, NOT! - ask for any payment or require any activation code. If this is happening, your computer's integrity has been compromised, perhaps by an earlier download from an unofficial source or by some form of Trojan or browser hijacker. If you are unable to obtain an uncontaminated version of OpenOffice from the above source, please run an indepth antivirus and malware check. For Malware detection, MalwareBytes is well regarded (Google for it). Then come back to this list with details of your operating system (windows, Mac ... etc) and the language version you require and we'll give you a direct download link. -- Rory O'Farrell <ofarr...@iol.ie> --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org
