On 6/12/2018 4:31 PM, Mark wrote: > > Hello, Two problems: > > > 1. Yesterday when I called up a rich text file in Documents, I got > gibberish (###### repeated over five pages). How can I recover the > contents, which were fine two days ago?
Basically your file has been corrupted.See the following Tutorial on the forum for suggestions to help recover all or part of the file. Also some tips to help avoid the problem. > 2. Today when I tried again, I can't even call up any rich text file. > However, I can call up PDF files, though I can't do anything to those > files. Are the rich text files corrupted in the same way as above? If not are you getting any error message when you try to open them. As for the PDF It sounds like you have the extension installed to open PDF files but I suspect that what appears as test is actually an image that cannot be edited. > > > Also, is there a phone number for technical support? No there is no phone number. Apache OpenOffice is an open source project run entirely by volunteers. I have cc'd you as you are not subscribed to the mailing list at users@openoffice.apache.org. Please respond only to the list so that all can benefit from the discussion. Any replies received at my personal account will be forwarded to the list. Regards Keith > > > Thank you, Mark Zeligman >
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