I updated to OOo 1.1.4 on the latest Fedora Linux platform. The check
sum matches. I followed the setup guide as closely as possible. As it
insists, I did a multiuser l.l.4 installation, first as root and then as
user. All worked well, but on invoking Help, the usual help window
appears, blank, except for the following precise message in the right
hand pane:
The requested document does not exist in the database !!
The SETUP_GUIDE.pdf that came in the download image says something about
setting permissions at the beginning, no details. It seems that
permissions for every thing but Help are just fine, since everything but
Help works.
Therefore, I checked only the permissions for the files at:
/usr/lib/openoffice/help/
This is the only path on the computer containing both "openoffice*" and
"help" directories. I searched from root, showing hidden files and
folders, non-case-sensitive. The command "umask -S" gives
"u=rwx,g=rwx,o=rx" for all directories. Almost promiscuous! As to
whether this is indeed the missing data, contents follow.
In /help/ "ls" gives:
cs
de
en
fr
ja
main_transform.xsl
pl
ru
sv
zh
CN
da
-el
es
it
ko
nl
pt
sk
tr
zh
TW
All but "main_transform.xsl" are directories.
In "en", "ls" gives:
common.jar sbasic.cfg scalc.jar simpress.cfg
smath.jar
common.tree sbasic.db scalc.key simpress.db
smath.key
custom.css sbasic.ht scalc.tree simpress.ht
smath.tree
default.css sbasic.idx schart.jar simpress.idx
swriter.cfg
err.html sbasic.jar schart.tree simpress.jar
swriter.db
highcontrast1.css sbasic.key sdraw.cfg simpress.key
swriter.ht
highcontrast2.css sbasic.tree sdraw.db simpress.tree
swriter.idx
highcontrastblack.css scalc.cfg sdraw.ht smath.cfg
swriter.jar
highcontrastwhite.css scalc.db sdraw.idx smath.db
swriter.key
picture.db scalc.ht sdraw.jar smath.ht
swriter.tree
picture.jar scalc.idx sdraw.key smath.idx
Only "*.idx" are folders.
The folder "sbasiic.idx" (for example) gives a list of:
CONTEXTS
DOCS
EDGE
OFFSETS
SCHEMA
DICTIONARY
DOCS.TAB
LINKNAMES
POSITIONS
If the directories are not default, I didn't change them. They may be
different because the installation was an update.
IN SUMMARY, apparently the help files exist. Alas the OOo 1.1.4 help
engine does not know that fact. Can I "tell" the program where they are?
Is it possible to move them to where the program is looking?
If such requires dealing with configuration files or scripts, please be
gentle. I'm not really a Linux geek yet.
There is much of which you and I are ingnorant, but we are not ignorami.
I remain, therefore,
Yours respectfully,
Don Robinson
P.S. The above is an edited recap of the thread, "Missing help files,
1.1.4, Linux," which apparently died; no more responses.
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